Modern Restaurant Management

NOVEMBER 19, 2020

In fact, as digital platforms have become more prominent during the pandemic for ordering takeout and delivery, restaurants can use the time their customers spend on their smart phones to their advantage. The Customer Online Journey Needs to be at the Forefront.

Social Media 215

Social Media Online Ordering Coupons Advertising 215

7 Shifts

AUGUST 2, 2024

Customer acquisition cost (CAC) CAC is used by restaurants to measure the effectiveness of their marketing efforts, whether they're advertising on social media or utilizing coupons, deals, and local print ads. Average customer headcount The average customer headcount is typically used to determine your restaurant's busiest times and days.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

BNG Point of Sale

NOVEMBER 19, 2021

A point-of-sale (POS) system is more than just a way to ring up customers. A POS can effectively integrate with other key business processes, make operations more efficient and act as the backbone of your business. A POS can bring all aspects of your business together with its integration features. What is a POS System?

POS 52

POS Operations Loyalty Program Point of Sale 52

Focus POS

APRIL 16, 2020

In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging. If you’re just taking orders over the phone, consider implementing an online ordering solution to assist. Here are a few tips for restaurant owners : . Choose the Right Packaging.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Restaurant Engine

MAY 22, 2024

It makes for not only a fast ordering process, but it allows you to get diners in and out quickly. Then, on their birthday or even their half-birthday, send them a coupon for a free appetizer, side, or dessert. You can also offer them comeback coupons periodically, where you surprise them with a discount or free item.

Loyalty Program 108

Loyalty Program Email Marketing Coupons Online Ordering 108

Modern Restaurant Management

APRIL 20, 2021

This includes the POS system, phone calls, and online ordering platforms to create a record of customers’ order history. Increasing efficiency – Using optimization tools, restaurants are able to see the average time from order placed to delivery. The first is to gather data from all relevant channels.

Customer Experience 215

Customer Experience Customer Service Online Ordering Food Order 215

Focus POS

JANUARY 18, 2022

Mobile POS. Offer a new level of customer service by speeding up checkout times with mobile POS systems. Many mobile POS systems also increase your customer convenience by offering more payment options, the ability to split checks, email receipts, and ask for client feedback. Incorrect orders. Misplaced tickets.

2022 78

2022 Technology Loyalty Program 2025 78

Focus POS

OCTOBER 18, 2021

Recent trends show that diners are still erring on the side of caution, often choosing to eat in places with outdoor spaces or ordering takeout or delivery for off-premises dining. Additionally, a restaurant loyalty program can be integrated into the POS system to collect important data points. Reach Out to Focus POS for Advice.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Lavu

APRIL 22, 2020

If you haven’t taken advantage of this free online ordering and delivery integration tool, click here. Your customers are looking for your restaurant online, and they need pickup and delivery options now, with this no-cost tool you’ll pivot your business to the needs of your customers today.

Delivery 113

Delivery Online Ordering Mobile Ordering Loyalty Program 113

Cheetah

JANUARY 13, 2022

Regularly recurring personalized deals, seamless ordering, and cardless payment all help bring diners back to Starbucks again and again. . They can find the nearest restaurant on a map, as well as quickly order and pay through the app. Online Ordering With Loyalty Perks. They have roughly 14.2

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

BNG Point of Sale

OCTOBER 21, 2018

The sales reports generated by your POS system can be just as valuable as inventory tracking, and drive more sales. So to help you out, we wanted to go over the best ways to analyze the data from your POS system sales reports and how you can make good decisions to increase your sales. Basic POS sale reports. Coupons Redeemed.

POS 65

POS Point of Sale Inventory Mobile Ordering 65

Restaurant Engine

JULY 24, 2024

. #2: Incentivize Customers You can also use incentives to encourage your customers to share content online. For example, if they make a social post and show it to you, you can give them a coupon to return and dine with you. Offer one winner or even first, second, and third place winners a coupon off their next meal. #4:

Social Media 52

Social Media Coupons Customer Experience Loyalty Program 52

Clover - Restaurants

MAY 21, 2024

Your job is to make them feel welcomed and enticed when they interact with your business online. Especially if you have a retail component, consider adding this app to help visitors find you online. From online ordering and a kitchen display system to customer engagement and inventory management , Clover has your back.

Travel 52

Travel Tourism Social Media Website Management 52

Restaurant Engine

JUNE 15, 2020

So, you know, you get a pizza from Domino’s and you know, it might cost you, depending on whether you use a coupon, it’s going to cost you $8, $10, $12 or whatever. ” Fifth, Maze says that Domino’s technology, especially web and mobile ordering, helped to maximize customer checkouts.

2004 142

2004 Operations Mobile Ordering Online Ordering 142

Indoor Media

SEPTEMBER 9, 2020

Those little white rolls placed in your POS system can be transformed from a trash can filler into a branded customer loyalty tool. This includes what they see on social media, online search, and yes, your receipts. You’re already spending money to purchase receipt rolls for your POS system. Offer Coupons.

Coupons 78

Coupons Loyalty Program Customer Service Advertising 78

The Restaurant Times

MAY 14, 2021

However, you should know how to stand out from the crowd in order to succeed over the long term. . The bakery shops baked the products made to order, according to their customers’ preferences. Find out what the ongoing national and global bakery trends are and inculcate them in your products to attract more orders. .

Social Media 52

Social Media Online Ordering POS Email Marketing 52

Cheetah

MAY 1, 2020

Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food. What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money. Make sure you’re equipped.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

BNG Point of Sale

OCTOBER 7, 2021

How the Best Point of Sale (POS) Systems for Restaurants Boost Sales and Profit. Quality restaurant and bar point of sale (POS) systems help boost restaurant business efficiency for any restaurant business type. This article explains what a POS system is and why you need it, regardless of your type of restaurant.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

7 Shifts

NOVEMBER 1, 2022

See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Your website and social media channels provide a sneak peek into your restaurant experience, so it's essential your online presence is inviting and builds excitement to encourage people to visit.

Seating 221

Seating Email Marketing Marketing SEO 221

Focus POS

APRIL 9, 2019

It’s an all-too-familiar (and frustrating) scenario for restaurants: customers browse the website, place orders in their shopping carts — and then vanish without completing the sale. One way to address this problem is to make sure these charges are clear and visible earlier in the online ordering process.

Loyalty Program 105

Loyalty Program Point of Sale Online Ordering Coupons 105

The Restaurant Times

AUGUST 29, 2020

Mobile POS Feedback System: Using a tablet connected to a POS system to collect customer feedback, based on customer order history. Social Media Feedback: Responding to comments on different social media apps and platforms such as UberEats or Deliveroo is vital for the online reputation. Mobile POS Feedback System .

Social Media 52

Social Media Mobile Ordering Online Ordering Coupons 52

Restaurant Engine

AUGUST 25, 2021

The same holds true for restaurants as many are using Square as their POS (point of sale) system and payment processor. Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. Online payments are at 2.9%

Website Management 59

Website Management Email Marketing Point of Sale Online Ordering 59

Modern Restaurant Management

DECEMBER 2, 2019

It’s easier than ever to for both customers and brands to keep track of gift cards and redeem them online. The trend of giving and receiving gift cards is expected to continue as online shopping and digital gift cards become even more popular. per card, according to the National Retail Federation (NRF).

Point of Sale 177

Point of Sale Loyalty Program Email Marketing Mobile Ordering 177

Open for Business

JUNE 27, 2023

In fact, loyalty programs date back to at least the Great Depression, when Betty Crocker asked customers to save their cake-mix box tops and send them back to the company in exchange for money-saving coupons for their products. We’ve come a long way since the box tops and coupons of Betty Crocker.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

The Restaurant Times

JUNE 29, 2020

More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. This is a wonderful opportunity for brick and mortar restaurants pivoting towards the online delivery model or cloud kitchen models to run strategic marketing campaigns and create brand awareness.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology. Create Holiday Meal Kits.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

BNG Point of Sale

AUGUST 25, 2021

. #1: Expand Your Service Capabilities with POS Software . COVID has restricted the number of restaurant guests both indoors and outdoors, but it has shown the benefits of online and phone orders. Online Ordering Capability . The easier it is, the greater the frequency of orders. Curbside Pickup .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Online Ordering 52

Deliverect

DECEMBER 30, 2019

The online delivery market continues to grow at a breakneck pace, with over 16 million USD in European revenue in 2019. How about offering some coupons and rewards? Did someone leave you an online review? If certain items or concepts are a hit, you know you’ve got a winner for your online food delivery. Stay flexible.

Delivery 78

Delivery Marketing Online Ordering Customer Experience 78

Lavu

DECEMBER 16, 2019

An app will allow your customers to do a variety of activities, including: viewing their points. being notified or view discounts or specials. perusing the menus or their favorite orders. providing links to your social media or review pages. allowing table reservations. ordering food before arriving or for pickup.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Embrace the Suck

DECEMBER 25, 2019

Many offer the ability to order from one of their other warehouses and have it shipped either the next day or by FedEx. We talk about loyalty coupons and discounts often in restaurants. If you are looking for an all-in-one POS system that syncs with your foodservice vendor, check out Upserve. Try it a see for yourself.

Food Truck 296

Food Truck Food Audits Tip Distribution 296

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. POS Performance Data. Delivery Data.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

BNG Point of Sale

JUNE 21, 2021

As the name implies, this category includes fast-food restaurants and any type of quick-service restaurant in which customers order from a counter, fill their drinks, and dispose of their trash. That said, food orders can reach a higher dollar amount with full-service and catering businesses. Boost Online and Social Media Presence.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Ordering meals online and taking advantage of online food delivery was perceived as safer for many guests during social distancing restrictions.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Lavu

FEBRUARY 21, 2020

They help businesses identify their repeat customers and encourage them to buy more by giving them coupons, gift cards, and other incentives. All customer details are stored in the program, which means customers can redeem their points by providing their details while making their order. Effectiveness of Gift Cards.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. For instance, you can make them your freebie whenever a customer orders a single-receipt purchase of $15.

Marketing 195

Marketing 2024 Email Marketing Social Media 195