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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more.

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ONE DISH AT A TIME

Culinary Cues

Approaching the design of a menu should be a complicated process because it defines the restaurant and the chef. Every other aspect of the restaurant operation will, or at least should, stem from the proper design of the menu and its components. The experience of eating each item should be an extension of the story.

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Inside a Chef-Designer Collab

Modern Restaurant Management

A restaurant’s design is a guest’s first impression, setting the stage for the experience to come. When creating an elevated dining space, it’s critical for there to be a meeting of the minds between the chef and designer that culminates in a setting that is reflective of the chef’s vision and taste.

Design 194
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Designing a Next-Gen Teaching Facility

Modern Restaurant Management

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders. How is the project multi-functional?

Design 167
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Don’t Let COVID-19 Erode Customer Experience

Modern Restaurant Management

In March, businesses were forced to take a step back and look at their business model to ensure that they were addressing their customer’s health, hygiene and safety concerns. So, what can brands do to address the impacts of COVID-19, while being mindful of the past, present and future of customer experience?

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Beer Menu Design: ??From Lagers to IPAs, Present with Panache

Evergreen

A beer menu should draw the customer into an experience where their thirst becomes the primary focus, leading […] The post Beer Menu Design: ​​From Lagers to IPAs, Present with Panache appeared first on Evergreen. A beer menu should not merely be a simple list of beer varieties and their prices.

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Transforming Restaurant Design

Modern Restaurant Management

Despite advanced technologies, restaurant architectural design processes have not evolved. While other industries have redefined and recreated themselves through digital transformation, architectural design, and processes have largely remained unchanged.

Design 173