Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

JANUARY 31, 2024

I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns.

2024 203

2024 Online Ordering Website Management 2023 203

The Restaurant Times

JUNE 11, 2021

Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. A good POS system for restaurants contains features such as tablet billing, stock and inventory management, analytics and reports, CRM and many others. Let us see how.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. A common way for coffee shops to get financed is through business loan programs. You'll want to learn everything about their coffee preferences.

License 459

License Hiring Equipment Small Business 459

7 Shifts

MARCH 27, 2020

What measures can you take to make customers feel more comfortable ordering from you? Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? Make sure that staff know about your COVID-19 restaurant closure before customers do.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

The Restaurant Times

AUGUST 26, 2022

These apps enable you to centralize different facets of your restaurant’s day-to-day activities, such as accepting online orders, ringing up customers, managing payroll, and tracking performance. It depends on several factors, ranging from user experience to functionality. POS System. Restaurant Reservation System.

2022 69

2022 Management Management Loyalty Program 69

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

AUGUST 17, 2020

Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Both sides agreed that a negative take-out experience – ranging from a reduced menu to poor service – was a deal-breaker. Can't touch this. Can't touch this. Restaurants vs. delivery services.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Harbor Touch

NOVEMBER 21, 2022

Becoming an entrepreneur and opening up your bar can be a very challenging and rewarding experience. Select an area with high foot traffic and plenty of potential customers. Make sure you understand all the laws and regulations related to alcohol sales in your state. Fast and reliable POS system. So let’s get started!

Bar 78

Bar License Restaurant Law POS 78

Focus POS

JUNE 2, 2020

This clearly points to the fact that consumers are not willing to give up the convenience and experience of a restaurant meal even when faced with the most challenging of barriers. SMS text messaging alerts to customers when orders are ready. . This helps redirect dine-in business and serves customers efficiently. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Restaurant Engine

JULY 24, 2024

Ever had a great experience at a restaurant and shared a review? In this article, we explore user-generated content (UGC) and examine five tips for increasing customer reviews and restaurant photos. In this article, we explore user-generated content (UGC) and examine five tips for increasing customer reviews and restaurant photos.

Social Media 52

Social Media Coupons Customer Experience Loyalty Program 52

The Restaurant Times

NOVEMBER 10, 2021

People have grown accustomed to instantaneously accessing information related to shopping, entertainment, and via the web and social media. For example, QR codes help customers to be safe post-pandemic times by promoting social distancing. . The customer experience is the center of focus for any restaurant.

Management 52

Management Management Online Ordering Mobile Ordering 52

The Restaurant Times

FEBRUARY 28, 2023

Restaurant owners have a wealth of data, from employee records, distribution network logistics, self-service kiosks, and e-commerce figures to social networking reviews. Modern POS systems, for instance, can show you metrics like the frequency of requests for extra ingredients. That is where big data analysis is advantageous.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Open for Business

MAY 9, 2023

Third-party delivery may be the most popular, but it’s certainly not the only option restaurants have to bring their food to hungry customers. You pay these companies a fee, typically a percentage of the sale, to ferry packaged orders to hungry customers. But this solution is far from perfect. How does third-party delivery work?

Delivery 78

Delivery 2023 Customer Service Food Order 78

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. Increase customer retention rates by… following these 6 steps! There is no downside to customer loyalty. Perfect, so the next step is you get your customers to become more loyal.

Loyalty Program 52

Loyalty Program Email Marketing Social Media Customer Service 52

The Restaurant Times

DECEMBER 26, 2020

Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. Use a robust POS system that comes with integrated inventory management and anti-theft features that keep a complete check on all business transactions and inventory transactions.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 189

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 189

Restaurant365

JULY 29, 2021

The economy is recovering, and the restaurants that have made it on the other side of the pandemic are looking forward to increased customer demand and warmer weather. However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

The Restaurant Times

AUGUST 18, 2020

Moreover, a cloud kitchen provides restaurateurs with an opportunity to experiment with different concepts and formats. As they do not require a storefront at a prime location or front-of-house staff to serve customers, it only takes one-third of the resources to establish a cloud kitchen business. . Licenses .

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

The Restaurant Times

JUNE 23, 2020

Moreover, a cloud kitchen provides restaurateurs with an opportunity to experiment with different concepts and formats. As they do not require a storefront at a prime location or front-of-house staff to serve customers, it only takes one-third of the resources to establish a cloud kitchen business. . Licenses .

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

Restaurant365

DECEMBER 17, 2019

In addition, during the build-out phase, you may experience some unexpected surprise startup restaurant costs. Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. These recurring costs can be broken down further by category.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Lavu

FEBRUARY 12, 2020

Based on the unique needs of ice cream stores, we have developed a concise list of essential KPIs that explain the state of your business and help you steer it in a profitable direction; all of which can be monitored with an ice cream shop POS system. . Find a pattern among the favorites and develop flavors that will attract more customers.

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

Modern Restaurant Management

NOVEMBER 14, 2019

We had leadership from the heart program, Hog Heaven University, a certified Pitmaster program and a train the trainer program. What are some lessons you have learned along the way you could relate to someone just starting out in the restaurant industry? Today, your customers are your advertising agency on social media.

Advertising 144

Advertising Social Media Technology Loyalty Program 144

iTab POS

NOVEMBER 8, 2018

Customer service is a big part of the highly competitive restaurant business, and whoever delivers it best gains a competitive advantage over its challengers. When we talk about customer service, a big part of that is opening your business to as many customers as possible and the best way to do that is providing multiple payment options.

Cash Management 40

Cash Management Mobile Ordering POS Point of Sale 40

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Many restaurants turned to takeout and delivery to remain in business during the pandemic and because of pandemic-related restrictions. Is off-premise dining here to stay?

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Ordyx

JANUARY 14, 2020

You need to make sure that the ambiance is right, that the staff is well-trained, and that your customers stay happy. This includes keeping your enterprise and customer information safe from hackers. Restaurateurs keep customers’ information to help them tailor dining experiences and use it for customer loyalty programs.

Point of Sale 52

Point of Sale Employee Relations POS Loyalty Program 52

BNG Point of Sale

AUGUST 27, 2021

For every dollar a customer spends, they are keeping 8 cents as profit. . For restaurant expenses and a wide range of other related issues, restaurant owners focus on three primary key metrics: . This will also enhance a great customer experience for your business. . Net profit as a percentage = 0.08

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. Customers today strongly believe in the importance of social responsibility.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Notch

JANUARY 23, 2019

Here’s an example: One restaurant manager we’ve connected with occasionally removes the trash cans from his kitchen and replaces them with food scrap boxes, labeled with each employee's name. As an alternative, find ways to get fewer employees to do essential tasks that might otherwise get hired out.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 206

Employee Relations Healthcare Online Ordering Customer Service 206

Notch

JANUARY 23, 2019

Here’s an example: One restaurant manager we’ve connected with occasionally removes the trash cans from his kitchen and replaces them with food scrap boxes, labeled with each employee's name. As an alternative, find ways to get fewer employees to do essential tasks that might otherwise get hired out.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Restaurant Clicks

FEBRUARY 17, 2020

Today, some of the best POS systems for restaurants incorporate a host of useful tools that can efficiently integrate various processes all on one platform. If you’re a restaurant owner, it can be difficult to figure out which POS system is best for your unique business. What is a POS System? Best POS Systems for Restaurants .

POS 78

POS 2020 Point of Sale Loyalty Program 78