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Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

Globally, restaurants saw a notable shift in customer expectations and behavior during this time. According to a study from McKinsey & Company , 60 percent of US consumers now spend more each month on food delivery than they did before the pandemic. But with the growth in off-premise dining comes extra pressure for businesses.

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Integrating Food Safety into Your Brand’s Identity

PathSpot

Ensuring food safety goes beyond meeting regulatory standards; it’s foundational to building a trusted brand in the competitive restaurant industry. Every step taken, from kitchen preparation to serving the table, influences how customers perceive and trust your establishment.

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How To Design A Restaurant Kitchen Floor Plan

7 Shifts

With 54% of diners saying they would avoid a restaurant with table wait times over 30 minutes, you must develop an efficient kitchen floor plan that helps you serve food quickly and consistently. Segment your storage areas further into cold, dry, and non-food storage sections. What should a restaurant kitchen floor plan include?

Design 195
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Food Safety Never Takes a Holiday 

Modern Restaurant Management

With the season of food and Thanksgiving when holiday food is at the forefront, what are defined standards and procedures that restaurants should keep top-of-mind to set the expectations regarding food handling and preparation during the holiday rush? Cool foods rapidly to get out of the Temperature Danger Zone.

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How To Become A Restaurant Manager in 2024: A Comprehensive Guide

7 Shifts

From managing staff to overseeing customer service and financials, they play a crucial role in ensuring the restaurant's daily operations run smoothly. On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. As of 2024, they make around $26.42

2024 195
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7 Proven Ways to Raise Table Turnover Rate

7 Shifts

It’s no secret that more customers equals higher revenue. However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Table turnover rate is a crucial factor to consider if you want to provide efficient service.

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Ensure Optimal Operational Efficiency in QSRs

Modern Restaurant Management

The appeal of quick service restaurants (QSRs) lies in the name – quick. With 59 percent of customers valuing an "outstanding" experience over product quality and price, QSRs’ success lies in rapid service. Lapses in these areas risk a negative impact on both brand reputation and customer satisfaction.