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Guide on Providing Excellent Customer Service: Before, During and After The Meal

7 Shifts

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

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Owning a Bar: Everything You Need to Know

7 Shifts

This could be a good choice if you find a business that is already established and has a loyal customer base. Equipment : What equipment will you need? Choosing Your Concept & Bar Type Defining your concept Your concept is the main idea or theme and includes service style, cuisine, menu, and music.

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The Complete Checklist For Selling Your Restaurant In 2024: Pre-Sale, Sale & Post-Sale

7 Shifts

EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) EBITDA is often used for larger restaurants or those with professional management in place, where the owner isn’t involved in day-to-day operations. Do a full inspection of all your kitchen equipment, from ovens to refrigerators to dishwashers.

2024 195
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What is a Barback?

7 Shifts

Customers who experience longer wait times are 18% less satisfied with their experience. Hiring a barback can keep your bar operations efficient and boost customer satisfaction. Barbacks help the bartenders with stocking and replenishing supplies, keeping the bar clean, and helping with customer requests. What is a barback?

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The Power of Consistency in Guest Satisfaction

Modern Restaurant Management

Recent reports of possible portion-size discrepancies at Chipotle are a cautionary tale for brands, highlighting a few critical issues in the restaurant industry: consistently meeting customer expectations and the swift power of social media. What are some best practices brands need to put in place to maintain consistency throughout stores?

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How To Attract Restaurant Employees In 2024: 10 Proven Techniques

7 Shifts

Restaurant employee scheduling software can make this process easier, letting employees manage their shifts while allowing you to keep track of changes. Train your managers well In the same survey we did for 1,500 active restaurant employees, nearly half of them mentioned leaving their jobs due to poor management.

2024 195
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How to Craft an Effective Restaurant Operations Plan

ChowNow

A well-crafted operations plan not only ensures consistency and quality but also helps you manage resources effectively and achieve long-term success. This could include providing exceptional customer service, maintaining high food quality, ensuring a clean and safe environment, and maximizing efficiency.