Customer Service, FOH and Seminar - Restaurateur Connection

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Customer Service

FOH

Seminar

From Restaurant Manager to Restaurant Leader: 10 Vital Steps

The Restaurant Coach University

JANUARY 30, 2017

There should be a higher standard for restaurant managers to contribute to the culture of your restaurant and to lead the staff to higher goals of service, output, and positivity. The restaurant industry is notorious for the divide between the Front of the House (FOH) and the Back of the House (BOH). There is a better way. Be grateful.

Management

Management Management Front of House Back of House

The restaurant industry needs to step up for women. We asked four leaders how to do it.

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. Look for groups like The Multicultural Food & Hospitality Alliance that run webinars and seminars. Your next step is to signal to your staff (and customers) what you stand for. And how many of those women work in the FOH rather than the BOH?

Leadership

Leadership FOH BOH Website Management

Webinars

What Your Financial Statements Are Telling You—And How to Listen!

MORE WEBINARS

From Restaurant Manager to Restaurant Leader: 10 Vital Steps

The restaurant industry needs to step up for women. We asked four leaders how to do it.

Webinars

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