SpotOn

JUNE 26, 2024

Ultimately, though, you never really know how well you're doing without garnering restaurant customer feedback. Do you know how to encourage your customers to honestly tell what the deal is? In this guide, we'll explain the sources available for gaining insight into the customer experience.

Social Media 52

Social Media Online Ordering Customer Experience Customer Service 52

Clover - Restaurants

JUNE 6, 2024

These employees are generally entrusted to mitigate customer complaints, create shift schedules, handle cash drawers and bank deposits, help employees navigate interpersonal conflicts, and even hire employees on behalf of ownership. Decide what restaurant leadership roles you need Do you need a refreshed bar program?

Leadership 52

Leadership Front of House Back of House Cash Management 52

SpotOn

MARCH 12, 2024

In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. For months, Cohen has been using Marketing Assist, an automated marketing tool that creates customized email, Facebook, and Google marketing campaigns.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

7 Shifts

JANUARY 7, 2021

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. There are many restaurants who’ve never touched advertising or social media, and they’ve been the neighborhood’s go-to spot for decades.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

The Rail

MARCH 21, 2023

They help with everything from always have an updated menu, to faster service, to direct in-house marketing, and even less stressful staff! In this way, QR codes not only enhance the dining experience for customers but also help restaurants streamline their operations and reduce costs.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

7 Shifts

DECEMBER 18, 2019

Hootsuite’s top three benefits of implementing a UGC strategy include: Promoting authenticity; Building trust; and Driving purchasing decisions Put UGC to work for your restaurant by inviting diners to post a photo of their lunch on social media (tagging your business, of course) for a chance to win a meal on the house.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

MAY 8, 2020

Faced with the stark reality of closed dining areas, people working from home, and home-cooked meals, COVID-19 will force a radical rethinking of Quick Service Restaurant (QSR) marketing. Mobile advance ordering will become normative, as well as alerting local customers to restaurant openings and any deals.

Marketing 177

Marketing Franchise Franchising Social Media 177

Modern Restaurant Management

APRIL 11, 2022

As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. A recent article in The New York Times cited a 5.7-percent

Healthcare 203

Healthcare Cash Management Social Media Communication 203

Sling

JULY 4, 2021

Post it on every social media channel you can think of. There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. 1) Produce A Food-Prep Video.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We Here’s why customer satisfaction is a must for increasing revenue, plus examples of how to fine-tune your restaurant’s hospitality.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

ChowNow

JANUARY 27, 2021

Restaurant email marketing is one of the most cost-effective ideas to stay top of mind, engage with your customers, and increase sales. . Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. National Pizza Day: February 9.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. It makes your day-to-day restaurant operations immensely easy and creates a much better customer experience.

2022 69

2022 Management Management Loyalty Program 69

Mad Mobile

FEBRUARY 16, 2024

These compact, square-shaped pixel blocks hold the power to transform your restaurant into a more efficient business where owners, customers, kitchen staff, and the front-of-house enjoy smoother shifts and higher earnings. Customers still expect great service and amazing food. What is a QR code? Absolutely not.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . Loyalty Program . An automatic confirmation system.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Open for Business

OCTOBER 20, 2023

Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Don’t forget to detail marketing strategies, which could range from social media advertising to partnerships with local businesses. It’s equally important to study your competition. Efficiency is key.

License 78

License Email Marketing Front of House Seasonal Menu 78

SpotOn

MARCH 5, 2024

From its inception, Mi' N Tea has been an online business with online ordering and social media marketing woven into its DNA. What started as a quest for survival quickly transformed into a front-of-house cluttered with third-party platform iPads—each one a needy baby constantly pinging for attention.

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

The Restaurant Times

NOVEMBER 15, 2021

Finding a balance between getting new customers and maintaining existing ones is crucial to success. Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. 4 Ways To Diversify Your Restaurant Services To Increase Sales.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Modern Restaurant Management

AUGUST 17, 2020

Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Apicbase

AUGUST 5, 2022

You can do most, if not all, in-house. When you’re a local eatery with a long-standing presence in the area, you can get away with social media and a couple of good reviews. It consists of mainly two things: what you do (your mission statement), and for who you do it for (your ideal customer).

Marketing 97

Marketing Operations Social Media Email Marketing 97

Next Restaurants

FEBRUARY 5, 2020

The menu matters, technology is a game-changer, and diners want you to know they are loyal customers, but first, they must find you. The menu matters, technology is a game-changer, and diners want you to know they are loyal customers, but first, they must find you. Take Charge Of Your Social Media Promotion.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Restaurant365

DECEMBER 6, 2019

Your servers are constantly on the go – every second matters when it comes to turning tables and providing high-quality service to your guests. A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS?

POS 117

POS Blog Mobile Ordering Front of House 117

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. Focus on the customer experience. First, start by examining the entire customer experience. Finally, how do you get a customer to return?

FOH 78

FOH BOH Front of House Back of House 78

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . It also won’t be accomplished by simply creating a green restaurant logo or promoting it on social media.

2022 98

2022 Front of House Cash Management Online Ordering 98

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Think of them as the real-life version of those house robots from ’80s movies. A Historical Look at the Evolving Restaurant. Restaurants have been evolving since the 1850s.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

BNG Point of Sale

DECEMBER 6, 2021

By utilizing a user-friendly POS solution, all restaurant staff can benefit from streamlined order management and customer service to ensure optimal productivity throughout the entire organization. Example: A good menu design helps customers make faster decisions on what to order.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

JUNE 12, 2024

The restaurant industry is constantly evolving, and embracing change and leveraging technology to enhance operational efficiency and the customer experience is essential. Balancing operational and guest needs involves adopting technology that makes back-end processes more efficient and improves the front-end customer experience.

Loyalty Program 187

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 187

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Mad Mobile

FEBRUARY 22, 2024

65% 65% of customers prefer self-service kiosks. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. 65% 65% of customers prefer self-service kiosks.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

ChefMod

OCTOBER 6, 2021

In a bid to counteract these negative effects in the restaurant industry, the government established various regulations to ensure the safe operation of the restaurant industry. Although these regulations are ever-changing, there are several ways that restaurant owners and stakeholders can continue to run a successful restaurant business.

2021 52

2021 Email Marketing Front of House Cash Management 52

The Food Corridor

MARCH 27, 2023

Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%).

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. ChowNow ChowNow is a customized online ordering app for restaurants. Restaurants of today are infused with technology in many new ways, and it’s making a difference.

Operations 367

Operations Management Management Mobile Ordering 367