Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Emphasize Best-Selling Items.

Marketing 226

Marketing SEO Front of House Website Management 226

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Manage your team and costs.

Technology 147

Technology Front of House Back of House Online Ordering 147

SpotOn

JUNE 26, 2024

Ultimately, though, you never really know how well you're doing without garnering restaurant customer feedback. Do you know how to encourage your customers to honestly tell what the deal is? In this guide, we'll explain the sources available for gaining insight into the customer experience.

Social Media 52

Social Media Online Ordering Customer Experience Customer Service 52

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Social media has taken on a major role.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses. To read part one, click here. Nick Kenner, Founder & CEO, Just Salad. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Sling

JULY 4, 2021

Post it on every social media channel you can think of. There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. Once the customer places the order, the kitchen staff is notified, and food preparation begins. What is a ghost kitchen? How a ghost kitchen works.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Restaurant365

OCTOBER 8, 2021

This kind of restaurant serves customers solely through online orders and delivery. There are many ways that the back-of-house may be organized, but the restaurant is set up without a traditional front-of-house (without waitstaff or on-site seating options). Let’s dive into the details. Curious about some of the benefits?

Front of House 78

Front of House Back of House Website Management Delivery 78

Open for Business

NOVEMBER 21, 2022

Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality. Should you hire a guest experience manager? It falls under the umbrella of customer service. For restaurants, customers really are like guests in your home. Quick links. Here’s how.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Apicbase

AUGUST 5, 2022

You can do most, if not all, in-house. When you’re a local eatery with a long-standing presence in the area, you can get away with social media and a couple of good reviews. It consists of mainly two things: what you do (your mission statement), and for who you do it for (your ideal customer).

Marketing 97

Marketing Operations Social Media Email Marketing 97

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We Here’s why customer satisfaction is a must for increasing revenue, plus examples of how to fine-tune your restaurant’s hospitality.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. The decision to choose the right restaurant management apps for your set-up may not be so easy.

2022 69

2022 Management Management Social Media 69

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. Outsourced Delivery Services. Digital Table.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 189

2024 2023 Food Order 2013 189

The Restaurant Times

JUNE 30, 2021

A manager is responsible for the general administration of the staff and the smooth functioning of any organization. A restaurant manager, however, has multifaceted responsibilities. In addition to managing internal operations, he is also the interface between customers and the staff. Handling Operations .

Management 52

Management Management Operations Front of House 52

Sling

MAY 9, 2021

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. What Is Customer Loyalty?

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Squirrel Systems

FEBRUARY 24, 2021

Many restaurants have quickly shifted to off-premise dining operations to keep serving customers during the pandemic. Whether you are a large multi-location operation or a small independent restaurant, Squirrel can help make sure the shift results in a hassle-free and safe experience for both your staff and customers. Keep it Clean!

Operations 52

Operations Online Ordering Mobile Ordering Website Management 52

The Restaurant Times

NOVEMBER 17, 2021

Online ordering is a lifeline for restaurants these days, and it’s difficult to argue against the advantages of having an in-house online restaurant ordering system. As a restaurant owner, you probably are already convinced of the need of offering your customer the convenience of online ordering. Restaurant Website .

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

The Restaurant Times

JUNE 26, 2021

With new threats coming up, like changing customer expectations, new competitors, etc., managing each step efficiently can be challenging. With new threats coming up, like changing customer expectations, new competitors, etc., managing each step efficiently can be challenging.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Restaurant365

MAY 7, 2021

However, the current moment is an unprecedented challenge for managers and operators. ” The current situation is even tougher for full-service restaurants. The New York Times cites National Restaurant Association numbers that “staffing levels at full-service restaurants in February were still 20 percent — or 1.1

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Restaurant Clicks

JANUARY 9, 2020

If you have a passion for food, food service, or bringing people together over a meal, the restaurant business might just be for you. . Statistics show that the number of Americans dining out continues to increase, however, so there are plenty of potential customers to go around. What type of service do you want to offer?

License 78

License Equipment Website Management Hiring 78

The Rail

JULY 19, 2022

the pandemic ), and ever-changing customer demands, as well as the new trends in the hospitality industry. These technologies improve customer service and streamline restaurant processes making them more efficient. or front of the house (e.g. Restaurant management systems. 1 - Technology.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Marketing4Restaurants

MAY 23, 2022

We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers.

Hiring 52

Hiring Front of House Back of House Food Supply 52

Marketing4Restaurants

MAY 23, 2022

We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers.

2022 52

2022 Hiring Front of House Back of House 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

The Restaurant Times

APRIL 19, 2021

They are part of a relatively new type of mobile business which caters to customers at various locations. For example, testing customer response to unique products or cuisines and learning how to efficiently sell their product because – what can be better than a portable restaurant? Source: The Finest Emirates.

Food Truck 52

Food Truck Kitchen Safety Front of House Food 52

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Furthermore, the pandemic has eliminated the need for salespeople, forcing many operators to heavily rely on website/app focused shopping. Furthermore, the pandemic has eliminated the need for salespeople, forcing many operators to heavily rely on website/app focused shopping.

2021 52

2021 Email Marketing Front of House Online Ordering 52

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. .”

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%).

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

The Food Corridor

MARCH 27, 2023

The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “We are proud to serve those who serve us and appreciate the ongoing efforts of the brave men and women working tirelessly on our front lines.” Virtual Barbecue Pit.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. This report also revealed that the labor shortage was specific to back of house staff, with more than half (52%) of full service restaurants experiencing kitchen staffing shortages.

Back of House 52

Back of House 2021 Front of House Cash Management 52

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Try 7shifts for free.

Operations 367

Operations Management Management Mobile Ordering 367