Modern Restaurant Management

JUNE 13, 2024

billion quick-service restaurant (QSR) industry, trends and fads may come and go, but signature staples withstand the test of time. While customers crave the comforting familiarity of signature staples, they also yearn for the excitement of new flavors and experiences. In the $387.5

Seasonal Menu 124

Seasonal Menu Loyalty Program Innovation Point of Sale 124

Goliath Consulting

MAY 10, 2022

However, will raising these prices cause them to lose some loyal customers who cannot afford it anymore? According to Jonathan Maze from Restaurant Business , limited-service and full-service restaurants have raised prices to at least 7% over the past year as grocery prices are soaring as well, which means a more expensive supply chain.

Loyalty Program 78

Loyalty Program Operations Pricing Customer Service 78

Cheetah

AUGUST 17, 2021

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. It is estimated that over 25 billion dollars will be spent in 2021 on physical promotional merchandise. Reading Time: 4 minutes.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

The Restaurant Times

DECEMBER 17, 2021

Since coffee shops need the in-person presence of customers to increase sales, they must develop a strong online presence to woo people and keep them coming back! You need to focus on advertising your coffee specials on social media channels so that customers know they can expect the best taste and service from your coffee shop.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Open for Business

SEPTEMBER 2, 2024

Recent data suggests average restaurant profit margins fall anywhere between 3-5% for full-service restaurants and 6-9% for quick-service establishments. This can lead to better overall service and increased job satisfaction. Look into local energy-saving programs that might offer rebates or incentives.

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Point of Sale Seasonal Menu Customer Service Inventory 78

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

JANUARY 2, 2024

With products now cleared for consumer sale in both the United States and Singapore, the cultivated meat industry is moving from proof of concept and early-stage R&D to a focus on demonstrating scalability, sustainable unit economics, and consumer and customer demand.

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2024 Fast Casual Food Safety Insurance 197

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program?

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License Hiring Equipment Small Business 459

Touch Bistro

MAY 26, 2021

A mobile POS that you can take tableside to capture customer orders. . For example, customers will typically hover their card or phone over the card reader when paying for seamless payment. This gives you enough time to prepare and customers time to make plans around visiting your restaurant. Consider Live Entertainment.

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Specials 2021 Merchandise Mobile Ordering 111

Indoor Media

AUGUST 17, 2017

Also, a surefire way to inspire brand loyalty means reaching your consumers in areas they frequent, such as a local supermarket chain. As an illustration of three ways to reach and influence your next customers to become repeat buyers, consider these creative methods on leveraging coupon advertising. Loyalty Cards.

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Coupons Advertising Loyalty Program Consumer Goods 78

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. PopID accounts also tie to loyalty programs for automatic credit with every purchase.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Full-Service Restaurants Hit Hardest by the Crisis. Quick service and fast casual were the best performing segments based on sales growth during March.

2020 197

2020 Point of Sale Fast Casual Online Ordering 197

iTab POS

FEBRUARY 5, 2019

Uniquely branding your restaurant is a way to attract and keep customers. Giving it character will attract your target customers, and make it known for the vibe it has. Write a mission statement and make it a personal journey so that your customers experience you in the time they spend there. Loyalty Programs.

2019 45

2019 Loyalty Program Social Media Merchandise 45

BNG Point of Sale

AUGUST 27, 2021

Industry operators have been focusing on expanding the range of flavors they introduce to their menus and experimenting with unique and innovative barbecues, to meet customer demand (and sometimes plainly to avoid grumbles from customers). Build a loyalty or reward system . BBQ Restaurant Profit Margin: Are They Profitable? .

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Point of Sale Loyalty Program Merchandise Customer Service 52

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. percent with self-service kiosks coming in at 18.5 State of the Industry.

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2020 Mobile Ordering Online Ordering Food Order 162

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

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Seasonal Menu POS Customer Experience Loyalty Program 40

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. As CEO John Weber noted in Fast Casual , “Technology adoption will continue [to be] a major factor in satisfying customer expectations and increasing productivities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

SpotOn

MAY 15, 2024

That's why we recommend you host a Father's Day photo contest, where a family would need to use a custom hashtag or tag your restaurant in the image to be viable to win. Offer extra promotions on store merch Selling merch at a restaurant can sometimes be tricky since quality food and service are typically the highest priorities.

2024 52

2024 Social Media Loyalty Program Seasonal Menu 52

BNG Point of Sale

OCTOBER 8, 2021

A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. Additionally, it logs cash payments and honors gift cards and loyalty deals which aid customer conversion. Improved Customer Service. It’s called Mobile POS. Immediate Access to Inventory.

Retail 52

Retail POS Mobile Ordering Cash Management 52

The Restaurant Times

DECEMBER 22, 2021

Several restaurants have had to shut their doors either permanently or long-term, but the lockdowns globally were a boon to the QSR (Quick Service Restaurants), making it painless to open a takeaway restaurant. Even billboards continue to attract diners, but how can you attract and capture the next generation’s attention and loyalty?

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License Loyalty Program POS Point of Sale 52

Apicbase

OCTOBER 14, 2022

This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Create an upselling program. Boost your table turnover rate by training staff to improve service. Partner with delivery and online ordering services. What is revenue? Why should you care? Profitability.

Franchising 52

Franchising Franchise Online Ordering Loyalty Program 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. There are several ways food-service operators can leverage technology to run a lean operation, with the ultimate goal of securing more business and profits. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

BNG Point of Sale

JUNE 29, 2021

As outlined in a previous article (insert link to How Much Profit Should You Make in a Restaurant) here are overall profit percentages for different restaurant types: Full-service restaurants: 3 to 5%. It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place.

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. For every dollar a customer spends, they are keeping 8 cents as profit. . This will also enhance a great customer experience for your business. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences.

Marketing 61

Marketing 2021 Social Media Website Management 61

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. Restaurant revenue management comes down to three main factors: traffic, sales and service. Selling merchandise at your location. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge.

Management 71

Management Management Loyalty Program Email Marketing 71

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. You may wish to also offer delivery, take reservations, and/or sell merchandise.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

RGU

JANUARY 20, 2020

Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. And where the aggregator is intensifying competition for the customer by putting so much choice at the diner’s fingertips. Aggregators have their own issues to address.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. Restaurant revenue management comes down to three main factors: traffic, sales and service. Selling merchandise at your location. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge.

Management 52

Management Management Loyalty Program Email Marketing 52

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. You may wish to also offer delivery, take reservations, and/or sell merchandise.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

EATER

FEBRUARY 2, 2024

Carolyn Figel Branded restaurant merchandise has become a shorthand for selfhood. I need a 12-step program for tote bags. When we opened in 2017, it was clear that restaurants were having some fun and success selling branded merchandise,” says Chad Conley, owner of Portland, Maine, bagel shop Rose Foods. How did we get here?

Loyalty Program 134

Loyalty Program Merchandise Magazine Consumer Goods 134

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

24/7 Waiter

MAY 5, 2017

One of the elements that your food truck needs is a good staff that is friendly to the customers. You will find that with a food truck, you will often have repeat customers, so it makes sense to always treat them as well as possible. This will give you permission to market to the customer with newsletters and emails.

Food Truck 28

Food Truck Marketing Management Management 28

BNG Point of Sale

JUNE 16, 2021

In this article, we provide you with well-known strategies that boost your restaurant sales while also improving the customer experience for more repeat business. How Can Restaurant Owners Increase Customer Sales? . ” is an ideal way to begin the process while also giving your customers a chance to browse your menu offerings.

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52