Modern Restaurant Management

FEBRUARY 8, 2023

The answer lies in technology. Meanwhile, mobile delivery and online takeouts, or even opening an online store can be new revenue streams. Noma, for instance, will pivot into a food lab, and a pop-up restaurant, and may even offer Noma-branded products , which will ultimately require some form of platform and technology.

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Modern Restaurant Management

MARCH 21, 2023

Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. We’ve been tracking how a recession would affect the QSR industry and looking at what role technology can play in lowering the cost of employment.

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Technology Consumer Goods Supplies Waste 189

Modern Restaurant Management

JUNE 25, 2021

As other restaurant operators emerge from the worst of the pandemic, amp up their takeout and delivery businesses, and participate in ghost kitchens, they may want to borrow a page from this company’s playbook. The key to preempting them is to remove the human element from the equation—through technology.

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Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

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Technology Online Ordering Mobile Ordering Customer Service 196

Squirrel Systems

APRIL 22, 2024

The restaurant industry is on the cusp of a transformative revolution driven by rapid technological advancements. Here’s a look at how these technologies are setting the stage for a new era in restaurant service. Here’s a look at how these technologies are setting the stage for a new era in restaurant service.

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Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology. Similarly, loyalty systems are likely to bring in business.

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2023 Technology Back of House Customer Experience 212

Modern Restaurant Management

FEBRUARY 1, 2024

Food delivery services have not only changed the way people eat, but they have also provided restaurant operators with both obstacles and possibilities. Understanding the Landscape Food delivery services have changed the restaurant sector, causing an evolution in consumer expectations.

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Delivery Food Food Supply Customer Service 100

The Restaurant Times

NOVEMBER 23, 2021

Equipping the cloud kitchen with the best technology helps to fulfil this motive. Technology is the central element that has made all these operations easier. Being technologically equipped is thus more than just a good trait for cloud kitchens. 4 Must-have Elements Of Cloud Kitchen Technology.

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Equipment Technology Online Ordering Website Management 52

Modern Restaurant Management

DECEMBER 1, 2021

When it comes to equipment that helps your restaurant run more efficiently, you’ve probably encountered phrases like “add this to your technology stack” or “these solutions will help simplify your restaurant.” Let’s review how restaurant technology can assist you with your daily operations.

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Technology Front of House Back of House Point of Sale 203

SpotOn

JUNE 17, 2024

Monday, June 17, 2024 — Today, SpotOn , the top-rated software and payments partner for restaurants and small businesses, revealed the details of its Restaurant Operator Intelligence Report, which further solidifies the connection between technology and restaurant profitability. 57% also said that the tech helped lower labor costs. 

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Technology Operations Point of Sale Loyalty Program 111

Modern Restaurant Management

SEPTEMBER 22, 2022

Internet of Things (IoT) technology. The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management. What’s new on the menu for today’s innovative restaurants?

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Technology Dietary Restrictions Mobile Ordering Point of Sale 180

Modern Restaurant Management

JULY 15, 2020

During a pandemic, drone delivery may also enable restaurants to serve customers who feel uncomfortable picking up food from a restaurant or having a delivery drivers come to their homes. In November of 2016, Domino’s began experimental drone pizza deliveries in New Zealand. The first is a waiver of Part 107.31

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Delivery Restaurant Law Food Safety Insurance 193

Modern Restaurant Management

FEBRUARY 7, 2023

” noises chirping from veritable command centers of tablets in restaurants throughout the country have become a ubiquitous symphony thanks to the staying power of third-party delivery apps offering unparalleled convenience and accessibility to consumers. Let your compassion and preparedness shine.

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Modern Restaurant Management

DECEMBER 21, 2020

In reacting to COVID-19 the critical role and importance of technology saw a rapid acceleration. There are five main areas of increased technology acceleration in the restaurant business: Greater Focus on Frictionless Consumer Experience. Increase Need for Transparency. New Ways to Leverage Automation.

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2021 Technology Food Supply Food Safety 221

Focus POS

APRIL 16, 2020

Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. . Set up Designated Pickup and Delivery Space. This can also streamline your pickup and delivery operations. . Download our FocusON brochure.

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Delivery Front of House Mobile Ordering Download 160

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online. Menus were trimmed to a fraction of original size.

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Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

OCTOBER 13, 2022

Just as with COVID shutdowns and supply chain issues, restaurant technology can help operators continue providing great service even with high costs for them and customers alike. Adopt In-House Technology to Improve Service and Reduce Errors. Consider Expanding Delivery Options in Your Market.

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Technology Loyalty Program Mobile Ordering Download 180

Modern Restaurant Management

SEPTEMBER 11, 2023

Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers. As technology advances, AI will play an even larger role in transforming the restaurant industry.

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Technology Seasonal Menu Online Ordering Customer Service 215

Social Hospitality

JANUARY 5, 2022

For most restaurants, the focus remains on delivery and pickup to serve customers. The pandemic’s toll on restaurants was more limited than otherwise because of delivery services. Even remote parts of the world embraced restaurant and food delivery apps like never before. Emphasize Delivery.

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Mobile Ordering Customer Service Food Safety Delivery 459

Modern Restaurant Management

AUGUST 25, 2022

Though much ink has been spilled over the difficult hurdles restaurants survived — and thrived — through, it’s also important to highlight the positive changes that are transforming the industry, and that includes technology. Technology, Then and Now.

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Technology Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

DECEMBER 31, 2020

According to a recent study , 44 percent of Americans use food delivery services, and the entire country spends over $100 billion on food delivery in a year. Offering delivery can, without a doubt, lead to more sales for your restaurant. Before signing a contract with a third-party delivery service, ask the following questions.

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Delivery Insurance Customer Service Online Ordering 231

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. Equipped with a mobile app, staff can review announcements, reach out to managers, and manage tasks wherever they are. They can also do much more. Examples: SevenRooms Resy 5.

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Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

SEPTEMBER 3, 2024

The right restaurant technology is essential to make it all happen. By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry.

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Loyalty Program POS Online Ordering Customer Experience 183

Modern Restaurant Management

APRIL 21, 2022

Davis, a restaurateur with a background in data science and technology, knew there was a better way to see and manage restaurant finances in real-time and Phillips’ background building concepts for Bloomin’ Brands became a combination to develop their software, which now services more than 3,000 restaurants.

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Technology 2005 Mobile Ordering Point of Sale 197

Modern Restaurant Management

MARCH 26, 2020

Yet very few restaurants are applying business intelligence and data analytics to the “technology stack” deployed at each location. If there is a common industry attitude toward technology, it is this: The majority of companies will give acquisition and deployment choices close scrutiny. Downtime is no recipe for success.

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Technology Guest Recovery Customer Experience Equipment 218

Modern Restaurant Management

JUNE 30, 2022

Across every business, it has become imperative to incorporate technology into operations. Within the F&B sector, the pandemic has spurred the rise in online deliveries, prompting restaurants to upgrade their legacy systems, as a means of meeting customer demands. Here’s how food delivery software can help.

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Delivery Food Online Ordering Food Order 167

Modern Restaurant Management

JUNE 17, 2020

When COVID-19 erupted earlier this year, scores of restaurants relied on online delivery marketplaces to deliver meals to their customers. Pre-COVID-19, paying expensive delivery fees was not an issue as food delivery was not a large part of a restaurant’s revenue stream. But is it invaluable to restaurants?

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Delivery Pricing Front of House Online Ordering 196

Modern Restaurant Management

MARCH 26, 2024

But the key to seizing this opportunity lies in a robust infrastructure and technology suite that empowers operators to optimize revenue during these peak times. An integrated POS system, encompassing online ordering and third-party delivery services, offers a holistic solution.

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Technology Mobile Ordering Loyalty Program Online Ordering 117

Modern Restaurant Management

FEBRUARY 3, 2020

A new normal has evolved in the restaurant industry: Digital delivery sales are expected to grow at a compound annual rate of over 22 percent through 2023 , according to L.E.K. Though the delivery revenue trajectory is positive, this may also stir up panic in the industry-. Consulting. Asset Tracking Software.

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Innovation Technology Management Management 212

Modern Restaurant Management

JUNE 17, 2021

Over the past year, a record number of restaurants have invested in technologies to create more efficient operations and facilitate online ordering and delivery. In response, many restaurants have turned to technology to help address the labor gap.

Technology 189

Technology Employee Relations Online Ordering Customer Service 189

Modern Restaurant Management

JULY 23, 2020

In addition to basic hygiene procedures and PPE, which are table stakes, 73 percent of diners say their experience is improved by restaurant technology , according to data from Deputy. As technology ramps up against health threats, we can expect innovations that enable greater protection and operating efficiencies. Takeout Takes Off.

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Technology Kitchen Safety Food Safety Online Ordering 206

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

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Technology Online Ordering Front of House Back of House 167

Modern Restaurant Management

SEPTEMBER 30, 2024

At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Technology is one way to make this happen. Data shows that order accuracy , fueled by improving technology, received top marks from satisfied consumers.

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2025 Fast Casual Food Customer Experience 180

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Wonder has shown a savvy curatorial eye reminiscent of the early days of delivery app Caviar.

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Delivery Cash Management Point of Sale Back of House 141

Modern Restaurant Management

AUGUST 9, 2023

Forced to navigate restaurant closures and a surge in food delivery, QSRs swiftly implemented changes to their online ordering, delivery systems, and in-house experiences. One effective way to gauge how technology improves the overall experience is by prioritizing the needs and preferences of customers in the decision-making process.

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Technology Customer Experience Online Ordering Communication 167

Modern Restaurant Management

DECEMBER 18, 2023

The Future of Third-Party Delivery Apps Food delivery has become a consumer expectation, but not every restaurant has the infrastructure to make their own deliveries. 50 percent of survey respondents said that third-party delivery is a net positive because it increases restaurant sales.

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2024 2023 Back of House 2022 202

Modern Restaurant Management

MAY 3, 2021

With that in mind, we look at four technology-driven measures that are here to stay. Those who have adapted successfully have utilized a modular menu system and site-specific technology tools to catalog their assets in every location, making physical changes and rollouts simplified, manageable, and less dependent on manual data.

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Technology Mobile Ordering Kitchen Safety Food Safety 197