Food Delivery Fraud: Challenges in Ensuring Security for Platforms, Drivers, and Consumers
Modern Restaurant Management
SEPTEMBER 26, 2023
is the second-largest online food delivery market and generated an estimated $218B in revenue in 2022. The job of telling apart real bad behavior from regular problems becomes a puzzle for delivery apps. In both instances, the customer requests a refund, even if they did, in fact, receive the order.
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