Modern Restaurant Management

APRIL 12, 2022

RMS just released our latest findings around consumer sentiment for Q1 , which revealed, among other things, that price is starting to matter—and not by an insignificant amount. When asked why they were getting less value from a restaurant visit, 82 percent reported higher prices. The sentiment has changed rapidly.

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Pricing 2021 Fast Casual 2022 189

Modern Restaurant Management

MAY 19, 2020

Many of you (even before CV-19) broadened your business model to include take-out and delivery. Delivery and takeout will be a permanent, expanded segment. There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.). That means essentially ignoring the food cost percentage of delivery items.

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Delivery Food Food Safety Pricing 214

Rocket Fuel

AUGUST 30, 2024

As the restaurant delivery business has matured, it got me thinking that we should be applying a similar philosophy to the delivery aspect of restaurants. Now I believe the delivery portion of the business is due for a checkup. Now I believe the delivery portion of the business is due for a checkup.

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Delivery Point of Sale Seasonal Menu Food Order 52

EATER

APRIL 2, 2024

Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub. No one is happy about the delivery apps. But we should give credit where it’s due.

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Delivery Restaurant Law Food Customer Service 145

Modern Restaurant Management

DECEMBER 1, 2021

In October, the USDA reported year-to-date averages, noting that food-at-home (grocery store) prices have increased 2.5 percent and food-away-from-home (restaurant) prices have increased 3.6 percent, and food-away-from-home prices are expected to increase between 3 and 4 percent. If current projections from the U.S.

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Loyalty Program Pricing Menu Mobile Ordering 212

Hot Schedules

JULY 15, 2021

Mitigating Cost Price Inflation Via Supplier Management. T echnology alone can’t affect the causes of cost price inflation. All operators have them, but often they drift from being prescriptive to becoming optional with ad-hoc orders being placed across a variety of suppliers. First, let’s talk about supplier lists.

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Pricing Management Management Cash Management 148

Restaurant Engine

JULY 27, 2020

Fees passed on to restaurants from third party delivery companies have become too expensive, and restaurants are responding. They claimed that food delivery apps charge “ exorbitant fees ” that range from 13% to 40% of revenue. Grubhub and its subsidiaries Seamless and Eat24 command 52% of the NYC food delivery market.).

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Pricing Delivery Food Order Franchising 93

ChowNow

FEBRUARY 11, 2020

If you’ve taken a look at Grubhub’s app lately, you may have noticed an immense amount of new restaurants available for online ordering. After all, the delivery giant more than doubled what they call their “restaurant inventory” in the past quarter. Because of this, both consumers and restaurateurs pay the price.

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Pricing Online Ordering Customer Experience Social Media 158

Cheetah

SEPTEMBER 23, 2021

COVID-19, supply chain issues and rising food prices have placed the future of major broadliners at risk. To order supplies from Cheetah, you don’t need to get through a long phone call. You can simply place an order through the app anytime before midnight. You Like the Pricing Policy of Big Suppliers.

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Supplies Ordering Food Supply Online Ordering 148

Modern Restaurant Management

MAY 21, 2024

In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders. The data paints a juicy picture: 80 percent of respondents in our Q1 2024 survey of 600+ people reported ordering specialty drinks multiple times a week despite reporting a decline in their overall restaurant visits.

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Beverage Fast Casual Seasonal Menu Fine Dining 197

Ken Burgin

OCTOBER 19, 2021

Operators still holding the price of meals to what they were 12 months ago are bearing the brunt of massive increases in the cost of ingredients. Setting prices is approached with fear and anxiety by many restaurant and cafe operators, but it’s a unique opportunity to use your marketing and financial skills and make more money.

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Pricing Menu Seasonal Menu Food Supply 158

Modern Restaurant Management

DECEMBER 8, 2020

The advent of on-demand food delivery can be traced back to the early 2000s when the use of GrubHub, Seamless and numerous other online and mobile food-ordering systems became commonplace among college students and young professionals throughout the United States. The non-partnered food delivery system is prone to other problems too.

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Delivery Menu Mobile Ordering Online Ordering 197

The Restaurant Times

APRIL 7, 2021

Even prior to last year’s COVID-19 flux of delivery orders, individuals were increasingly replacing carryout orders with deliveries, 21% are making this switch to home drop-offs according to a survey done by Restaurant Business. Further, delivery drivers answer to the delivery company, not the restaurant.

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Delivery Ordering Tip Distribution Customer Service 102

Perfect Daily Grind

MAY 4, 2022

Many people use mobile apps to order and pay for products, including coffee, almost every day. They also both have their own respective food and beverage delivery services: Meituan (?? Covid-19 naturally accelerated the growth of the global food and beverage delivery market. in Chinese) and Ele.me (??? in Chinese).

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Delivery Mobile Ordering Customer Service Beverage 127

Cheetah

NOVEMBER 4, 2021

On October 5 a new bill was approved by the governor of California requiring 3rd party delivery apps to be more transparent about charges and tips. Can restaurants reshape their relationships with 3rd-party delivery apps for the better, or will they be buried under incomprehensible charges and over-itemized bills?

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Delivery Cash Management Restaurant Law Mobile Ordering 148

Web Diner

AUGUST 5, 2020

As delivery becomes more prevalent, customers may be unaware that they’re paying more than they were used to. And that’s before adding any delivery fees or tipping. In response to the pressure from third-party delivery platforms, restaurants are implementing new delivery pricing strategies. and 20.3% ).

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Delivery Pricing Fast Casual Online Ordering 57

7 Shifts

SEPTEMBER 6, 2024

It represents everything it takes to get a meal on the table, from the raw ingredients like meat and vegetables to the packaging for takeout orders. The prices of ingredients can fluctuate due to several factors, including seasonality, supply chain disruptions, and changes in demand. For instance, if your restaurant spends $0.50

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2024 Seasonal Menu Inventory Audits 195

Cheetah

SEPTEMBER 30, 2021

A surge in demand caused by the delivery and take-out boom is partly the reason. Learn how this affects your business, from restaurant suppliers struggling to keep up, to rising food prices led by labor shortages and increased consumer demand for quick, cheap food. Energy prices are very high right now too. Cheetah Tip.

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Food Supply Supplies Pricing Food 148

Restaurant365

NOVEMBER 6, 2020

.” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently. But since the rush to shift operations to off-premise channels, have you actually been able to step back and evaluate which order modes are the most profitable?

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Dine-in Delivery Ordering Point of Sale 113

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Does it provide valuable insights?

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Online Ordering Ordering Mobile Ordering Point of Sale 146

Modern Restaurant Management

AUGUST 2, 2024

Another 25 percent said they were investing in special events and one-off promotions, and 24 percent said they were prioritizing takeout and delivery operations. As a result, they are making hard decisions to adjust prices and make menu changes. More than 68 percent reported implementing sustainability practices.

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Influencer Pricing 2024 Social Media 100

Modern Restaurant Management

MAY 30, 2023

Frequent users (ordering from restaurants more than five times a week) were far more digitally engaged with brands. About half of respondents rely on apps for loyalty or rewards promotions, an effective and profitable way to grow your brand’s reach in these price-sensitive times. But don’t just take our word for it.

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Pricing Loyalty Program Social Media 2023 88

Modern Restaurant Management

FEBRUARY 11, 2021

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. Although mobile ordering isn’t the new kid on the block, it has certainly become the most popular because it’s one of the safest – and easiest – ways to order and pay for food.

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Mobile Ordering Online Ordering Ordering Loyalty Program 197

Deliverect

FEBRUARY 20, 2020

Delivery isn’t simply an extra revenue channel – it’s also in high demand. Here is a 6-step guide to set up a delivery operation with success. Don’t forget to download our practical checklist for getting started with food delivery! Don’t forget to download our practical checklist for getting started with food delivery! #1

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Delivery Online Ordering Social Media Transportation 125

7 Shifts

AUGUST 7, 2024

It is affected by seasonality, market prices, and even pop culture. Determine your ideal menu price Multiply your plate cost by the food cost percentage to reach a target menu price. per serving Consider variables You can price the burger at $9.25 (rounding up) and make a profit on it. Food prices have been on a steady 2.6

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Food Seasonal Menu Inventory Pricing 363

Modern Restaurant Management

NOVEMBER 19, 2019

Consumer demand has majorly fueled food delivery, and traditional restaurants which used to see barely five-to-ten percent of their total revenue being driven by online orders as recently as three years ago, now see over 30 percent of their revenue come from delivery platforms.

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Delivery Front of House Back of House Mobile Ordering 145

7 Shifts

JULY 12, 2024

Compare different policies and choose one that offers good coverage at a reasonable price. Customers sit down, order from a menu, and are served by waitstaff. This type of restaurant can charge higher prices for their meals because of the full dining experience and quality service. Utilities are another fixed cost to monitor.

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Food Truck Customer Service Seasonal Menu Loyalty Program 221

7 Shifts

JULY 20, 2024

By analyzing these reports, you can optimize pricing, control restaurant costs , reduce waste, and improve overall profitability. Because the sales report shows the revenue generated by each menu item, you can set your pricing appropriately to maintain healthy profit margins.

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2024 Cash Management Inventory Waste 221

EATER

JANUARY 21, 2021

It’s probably not Uber Eats, Postmates, or Grubhub 2020 was an undeniably big year for food delivery. Not only was it convenient, it was also an ethical imperative: If you wanted to see your favorite restaurant survive, you needed to order out. When did delivery apps get so powerful? Delivery apps hurt restaurants.

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Delivery Customer Service Food Order Online Ordering 125

Web Diner

AUGUST 5, 2020

As delivery becomes more prevalent, customers may be unaware that they’re paying more than they were used to. And that’s before adding any delivery fees or tipping. In response to the pressure from third-party delivery platforms, restaurants are implementing new delivery pricing strategies. and 20.3% ).

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Delivery Pricing Fast Casual Online Ordering 36

Open for Business

MAY 9, 2023

Third-party delivery is booming like never before. In 2020, third-party delivery exploded because it gave restaurants a vital revenue stream during the pandemic. But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. billion by 2027.

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Delivery 2023 Customer Service Loyalty Program 78

Restaurant Clicks

OCTOBER 22, 2021

Seafood delivery services provide excellent customer service by providing the freshest fish available. While this practice is safe and common, for the freshest tasting catch, try a delivery service. Best Seafood Delivery Services. The freshly caught fish arrive at the market each evening, then your order is prepared right away.

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Delivery Sustainability Customer Service Food Order 117

Goliath Consulting

JANUARY 6, 2022

The demand for food delivery services increased when COVID-19 emerged. These third-party delivery services provide independent delivery personnel to deliver food to customers through their apps with a delivery fee and tip for the delivery driver. The positive side of third-party delivery services.

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Delivery Food Customer Service Online Ordering 78

Modern Restaurant Management

JANUARY 4, 2023

Inflation is dominating the conversation in every industry today and according to the Bureau of Labor Statistics prices rose 7.7 Consumers are more likely to cut back on other activities outside of food delivery and spending such as buying clothing (44 percent), going out for drinks and dinner (47 percent) and traveling (43 percent) more.

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Social Media Delivery Consumer Goods Customer Experience 197

TastyIgniter

NOVEMBER 8, 2023

Maximize your restaurant's potential with a user-friendly, branded online ordering system. Streamline operations with strategic pricing, diverse payment options, and efficient order management to enhance customer satisfaction and stay ahead in the competitive food industry.

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Online Ordering Ordering Catering Food Order 52

Modern Restaurant Management

JANUARY 29, 2020

As we head into 2020 and digital ordering continues to boom, the restaurant segment is in for some major changes, particularly when it comes to delivery. According to research done by eMarketer , 23 percent of all smartphone users will use a food delivery app by 2023.

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Delivery Front of House Customer Service Fast Casual 184

Modern Restaurant Management

JANUARY 30, 2024

Net sales are primarily driven by average check increases and pricing opportunities are diminishing. When asked if they had ordered more or less from full-service, fast-casual and QSRs in the past month, respondents were primarily bearish, except when it came to QSRs. percent YOY. And consumers remain omnivorous in how they dine.

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2024 Fast Casual Point of Sale 2023 162