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Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Research and compare different online ordering platforms and other point-of-sale (POS) systems like Toast, TouchBistro, and Square.
The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.
If you have a restaurant management system that integrates fully with software like your point of sale (POS) and scheduling systems, you can use this data to easily calculate many of these metrics. With information from your POS system, you can track time for staff alongside sales reports (or customers served). Sales Per Server Hour.
See live demos from celebrity chefs like Rick Bayless that showcase the true art of the restaurant industry at various stages across the show floor. Is this the year you’ll be investing in FOH or BOH technology? Attendees won’t just hear the latest in food and technology from exhibitors.
Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.
Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. Why combining FoH and BoH data makes analytics more powerful Final thoughts. Some POS-side examples include sales, payment, and footfall reports. Here’s what we’ll cover: What is restaurant reporting?
See live demos from celebrity chefs like Rick Bayless that showcase the true art of the restaurant industry at various stages across the show floor. Is this the year you’ll be investing in FOH or BOH technology? Attendees won’t just hear the latest in food and technology from exhibitors.
POS integration is essential. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.
This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. Ask for a free demo of R365’s Smart Ops Release today. Forecast to Optimize Labor Cost.
While the focus for food waste reduction usually lies with the back of house (BOH), a significant amount of food waste can also come from front of house (FOH) errors. When a server misunderstands a guest, or accidentally miskeys a dish into the point of sale (POS) system, order errors can result in food waste.
Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience. If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels. Ask for a free demo of Restaurant365 today.
Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. Improve accuracy and save a bunch of time on stock counts.
Leveraging data for menu optimization Tablet-based restaurant POS systems like CAKE gather data across your business. Immediate order placement Usually, your customers give their orders to a server that inputs them into a central POS terminal for fulfillment. Several points along this path can bottleneck and cause delays.
Book a demo to learn more. Restart your POS subscription Reactivate your 7shifts account Reactivate your payroll system Reactivate your guest management or reservation systems Reactivate your music system 4. You may even need to bring on more FOH staff to act as your delivery drivers if you’re offering direct.
All third-party delivery apps offer: A tablet interface for your back of house with varying degrees of integration with your POS ?? If you want to see how Direct Delivery can work for your restaurant, book a demo with our team to discuss your options. But frankly, most delivery apps offer more or less the same functionality.
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