Modern Restaurant Management

MAY 15, 2024

Sixty one percent of diners would leave a drive-thru line with five or more cars in front of them, according to a survey on QSR ordering preferences from Xenial. For example, 21 percent of diners in Xenial’s survey prefer ordering and paying ahead with their mobile device.

Mobile Ordering 191

Mobile Ordering Customer Service Customer Experience Technology 191

Modern Restaurant Management

MAY 15, 2024

Sixty one percent of diners would leave a drive-thru line with five or more cars in front of them, according to a survey on QSR ordering preferences from Xenial. For example, 21 percent of diners in Xenial’s survey prefer ordering and paying ahead with their mobile device.

Mobile Ordering 166

Mobile Ordering Customer Service Customer Experience Technology 166

7 Shifts

AUGUST 20, 2024

From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate. Limit your menu offerings Providing fewer food options helps customers decide what to order more quickly, reducing their time at the table.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

JUNE 26, 2024

Customers want seamless interactions where their orders are taken correctly the first time. Guests also want to be engaged and well-informed throughout the ordering process. They don't want to be left in the dark, squinting at static, outdated menu boards. Is the menu difficult to read? Are orders often inaccurate?

Seating 175

Seating Mobile Ordering Point of Sale Customer Experience 175

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. Adopting a digital-first environment quickly became a priority and mobile technology is playing an integral role.

Mobile Ordering 203

Mobile Ordering Marketing Menu Fast Casual 203

Modern Restaurant Management

AUGUST 26, 2024

Online food delivery thrives as phones become one-stop shops for ordering and tracking meals. They must choose whether to use third-party online ordering platforms or handle delivery in-house. Plus, it explores how to efficiently implement ordering platforms and optimise delivery operations.

Delivery 179

Delivery Mobile Ordering Online Ordering Customer Service 179

Modern Restaurant Management

MARCH 5, 2021

A well-designed restaurant website will help bring guests from online into your restaurant’s front door. Forty percent of mobile visitors will leave your site if it takes more than 3 seconds to load. This may seem like a minor point but too many websites use small fonts making the site difficult to read, especially on mobile.

Mobile Ordering 196

Mobile Ordering Online Ordering Social Media Food Order 196

Modern Restaurant Management

DECEMBER 20, 2021

The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. However, restaurants have discovered that not all online menus are made the same. So what makes a good contactless menu?

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Black Box Intelligence

MARCH 4, 2021

Even so, the list is growing of brands that have unveiled new, futuristic designs that prioritize off-premise consumption over dine-in. These next-generation restaurant units address customer demand for a seamless ordering and pick-up experience. Design Updates Not Limited to Limited-Service Restaurants.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

7 Shifts

OCTOBER 28, 2024

Reevaluating the prices of your drinks and knowing the types of drinks you sell can help you earn more for each bottle, as well as implementing portion control and even redesigning your menu. Calculate the cost of each drink on your menu, including the cost of the alcohol, garnishes, mixers, and anything else that goes into the drink.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

NOVEMBER 15, 2023

It only exists online; customers can order food through a delivery app. Virtual Restaurants can be a great way to test new menu ideas or reach a new market. Just as the atmosphere of a brick-and-mortar restaurant is important, your digital branding must also be carefully designed.

Marketing 197

Marketing SEO Social Media Mobile Ordering 197

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Available now through the Slice Factory mobile app, the $5 deal includes the original Chicago jumbo pizza slice with a free soft drink included in-store, delivery or with the convenient slice thru. Value Meal.

2023 100

2023 Menu Back of House Seasonal Menu 100

The Restaurant Times

NOVEMBER 4, 2021

An efficient restaurant kitchen design should be high on your priority list whether you’re opening a new restaurant, expanding an existing one, or remodelling an existing one. . The success of a restaurant kitchen design is defined by careful planning. Detailed Guide To Restaurant Kitchen Design . i) Island Configuration

Design 98

Design Kitchen Safety Back of House Food Safety 98

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Your Menu: 93% of people view menus online prior to dining out. Mobile Optimized: In the U.S. Mobile Optimized: In the U.S.

Design 92

Design 2021 Online Ordering Website Management 92

Restaurant Engine

SEPTEMBER 14, 2022

You want a user friendly online menu so anyone can use it. Have you ever placed an order yourself on your restaurant’s website? Have you ever heard complaints about your online menu ? Most importantly, we pose the question, “How user friendly is your online menu?”. What Makes a User Friendly Online Menu?

Menu 122

Menu Online Ordering Mobile Ordering Customer Experience 122

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

7 Shifts

OCTOBER 23, 2020

In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. Here are a few things to consider: The pros and cons of the DIY approach to restaurant website design Pros: Making your own website for your restaurant is much more affordable than hiring professional help.

Website Management 370

Website Management Online Ordering Hiring SEO 370

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully. This agility is crucial for staying relevant in a market where culinary innovation is critical.

2024 52

2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 28, 2024

Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape. In such a growth-driven market, integrating the latest smart kitchen configurations and streamlined service zones can substantially cut down order time.

Fast Casual 117

Fast Casual Fine Dining Customer Service Casual 117

Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Digital Menu Boards.

Technology 197

Technology Mobile Ordering Kitchen Safety Food Safety 197

Modern Restaurant Management

SEPTEMBER 28, 2023

From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. Online Ordering Systems and Delivery Apps It’s believed that the global online food delivery market is estimated to be $130.2 billion and is expected to grow to $223.7 billion by 2027.

Technology 196

Technology Online Ordering Mobile Ordering Customer Service 196

7 Shifts

JULY 16, 2021

Create a Menu. Design the Floor Plan Layout. Mobile Coffee Shops (Carts and Trucks). This includes but is not limited to your equipment, permits, menu, and marketing. Expected menu prices. Create a Menu. A simple menu will help you whether you're following the full-service model or not. Coffee Bars.

License 459

License Hiring Equipment Small Business 459

7 Shifts

JULY 12, 2024

Train your staff to use ingredients efficiently and plan your menu to minimize waste. Customers sit down, order from a menu, and are served by waitstaff. These establishments often have a diverse menu and focus on high-quality service and ambiance. They prepare food specifically for delivery through online orders.

Food Truck 221

Food Truck Customer Service Seasonal Menu Loyalty Program 221

Lavu

FEBRUARY 14, 2024

Order Customization: Lavu vs. Lightspeed Restaurant POS Systems Not all bars offer the same drinks. Maybe, you’ve come up with some unique concoctions for your menu that no one else in town serves, so you need a bar POS fully customized to your unique business needs. You may need to change your menu now and then. Fun Drinks!

POS 166

POS Bar Point of Sale Front of House 166

Open for Business

OCTOBER 30, 2024

A well-designed floor plan naturally improves the flow, making it easier for staff to move between tables and for guests to navigate the space. If possible, create a designated area for guests to wait that doesn’t interfere with server traffic or seated diners. Start with a POS system that sends orders directly to the kitchen.

Seating 78

Seating Mobile Ordering Dine-in Training 78

Modern Restaurant Management

MARCH 6, 2023

More than 90 percent of Americans say that it’s vital for a restaurant to be visibly clean while dining indoors, outdoors or when ordering takeout. As customers continue to feel more comfortable dining out, restaurants should have health and safety measures down pat.

Audits 187

Audits Kitchen Safety Mobile Ordering Customer Experience 187

ChowNow

FEBRUARY 27, 2024

In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? Here are some tips and tools to help you get started.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Restaurant Engine

NOVEMBER 25, 2020

It’s always a good idea to refine your menu for your patrons. Yet, people want food, and they want the convenience of ordering out. This is a perfect chance for your restaurant to really refine your menu to provide your customers just what they want. Let’s look at simple menu ideas for restaurants to add today.

Menu 116

Menu Online Ordering Mobile Ordering Seasonal Menu 116

ChowNow

FEBRUARY 20, 2024

In fact, 77% of diners visit a restaurant’s website before dining in or ordering out. To really bring in sales, you’ll need one that’s optimized for orders. ChowNow recently partnered with Squarespace to build premium websites designed for restaurants. Don’t forget about menu photos either.

Ordering 78

Ordering Mobile Ordering SEO Front of House 78

Culinary Cues

FEBRUARY 6, 2022

Every day a cook designs and executes a menu that requires an understanding of texture, smell, taste, and sound, while painting a beautiful dish on a plate. These statistics may provide a different outlook: According to the National Restaurant Association 1 out of every 3 people in the U.S.

Back of House 426

Back of House Reference Presentation Mobile Ordering 426

Modern Restaurant Management

JUNE 24, 2021

Can they view your menu online? Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

AUGUST 12, 2021

Short messages can be sent straight from a software app to a user via a mobile app or a web browser. You may, for example, use push notifications for advertising special discounts or notifying consumers about a new menu. Practical Website Design. You can provide appealing offers or discounts on your online ordering app.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Modern Restaurant Management

MAY 20, 2020

You should still use it as an opportunity to go the extra mile, however, by including special menu items on this page. The Power of Mobile-First Design. It's no secret that millions upon millions of people own smartphones, tablets and other types of mobile devices these days.

Mobile Ordering 234

Mobile Ordering Email Marketing Online Ordering Point of Sale 234

The Restaurant Times

NOVEMBER 17, 2022

A well-designed floor plan is the first thing that entices your first-time visitors. A good layout is simple, friendly, and engaging, whereas a bad design may force clients to take a pledge never to return. The following elements are some of the key requirements in a well-designed cafe floor plan: Kitchen. Ordering station.

Design 52

Design Café Customer Service Outdoor 52

Modern Restaurant Management

APRIL 11, 2024

For example, Chick-fil-A is debuting advanced store designs to engage new audiences, introducing two new architectural concepts. Technological advancements such as self-ordering kiosks , mobile apps and tabletop devices empower customers to peruse menus, place orders, and settle payments conveniently.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Restaurant365

OCTOBER 29, 2021

During the COVID-19 pandemic, restaurants implemented new safety measures designed to encourage social distancing and limit points of contact. Leveraging QR Codes & Mobile Pay. With QR codes, guests needn’t touch a menu or even a paper receipt. POS integration enables flexible payment options.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158