Modern Restaurant Management

SEPTEMBER 21, 2021

And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. From an operational standpoint, customization can be challenging – especially with digital orders.

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Dietary Restrictions Online Ordering Customer Experience Fast Casual 189

Modern Restaurant Management

JULY 20, 2021

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. With the rise of online shopping, customers are now more than used to controlling their experience and their time more than ever.

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Dietary Restrictions Customer Experience Dine-in Technology 197

Modern Restaurant Management

JANUARY 3, 2024

Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value.

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2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 20, 2022

Traffic and sales stabilized, though, in some cases such as drive-thru and the lunch daypart, traffic remains at lower levels compared to the big spikes in 2021 as restrictions were lifted and vaccinations became available. We also saw a switch to match changing consumer preferences like healthy food options and dietary accommodations.

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2022 Food Supply Point of Sale Dietary Restrictions 197

Modern Restaurant Management

JANUARY 13, 2020

Tenzo added that restaurants and chains offering exclusively vegan options are seeing the same trends as those offering both vegetarian and vegan options, meaning that catering to the most proscriptive dietary choice may be the best idea. How can restaurants be responsive to their guests and capitalize on this growing lifestyle trend?

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Dietary Restrictions Fast Casual Menu Tip Distribution 189

Modern Restaurant Management

NOVEMBER 6, 2019

Cloud kitchens will continue to grow, fueled by the expansion of centralized kitchens and the growth of online, delivery-only brands. In order to remain competitive, restaurants will need to adapt to evolving dietary restrictions and consumer preferences. Nutrition and Sustainability Will Drive Menus.

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2030 Dietary Restrictions Recruiting 2018 154

Modern Restaurant Management

SEPTEMBER 27, 2024

It continues: “And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations , the distinction between the two segments has become increasingly muddied.” This suggests a changing landscape in holiday drink menus, with a growing demand for innovative and flavorful spirit-free options.

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Food Truck Fast Casual 2024 Food 100

Restaurant Clicks

NOVEMBER 7, 2021

Order Online. Order Online. Order Online. They’ll happily explain any dish to you and make dietary modifications if need be. I like the fact that you can order many smaller plates and share them because it really gives you a chance to experience everything that Sawyer has to offer.

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Seasonal Menu Dietary Restrictions Online Ordering Reservations 124

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Restaurant Clicks

DECEMBER 6, 2021

You can order off of their breakfast and lunch menu during this time, giving you plenty of options. Order Online. Order Online. Order Online. The best item to order if you’re sharing with friends is their imperial seafood tower. Order Online. Salt’s Cure. All Day Baby.

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Online Ordering Reservations Food Order Seasonal Menu 104

Restaurant Clicks

NOVEMBER 14, 2021

Order Online. If you have any special dietary needs or restrictions, just let them know, and they can usually customize your meal. Corner Social is right near the National Jazz Museum, and it serves up a delicious and innovative take on chicken and waffles. Order Online. Maison Harlem. Corner Social.

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Reservations Dietary Restrictions Online Ordering Food Order 124

Restaurant Clicks

NOVEMBER 13, 2021

Order Online. To them, that means using fresh, local ingredients to create an innovative and confident cuisine. They serve the classics, as well as innovative dishes, in their air and light-filled dining room. The menu is constantly changing, so I can’t give you any tips on what to order. City House.

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Back of House Reservations Fine Dining Online Ordering 121

Modern Restaurant Management

JUNE 12, 2024

For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? When was the last time you placed an order in a restaurant app for curbside pick-up?

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Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 189

Restaurant Clicks

DECEMBER 20, 2021

However, the team here is happy to accommodate any dietary restrictions. Order Online. This innovative, sleek, and inviting restaurant sits outside Fremont Park in Midtown, Sacramento. Order Online. Order Online. Hawk’s Public House. Tres Hermanas. Mulvaney’s B&L.

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Seasonal Menu Reservations Back of House Fast Casual 102

Restaurant Clicks

MAY 24, 2021

Order Online. Order Online. Rasika encourages diners to order a number of their appetizers and entrees to share amongst friends, and we agree! The Hamilton is an upscale casual restaurant focusing on innovative menu items. Acacia has been Wine Spectator Awarded for multiple years. Tabard Inn.

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Front of House Reservations Dietary Restrictions Outdoor 78

EATER

FEBRUARY 23, 2021

With pop-ups like Honeysuckle, Black Feast, and the Vegan Hood Chefs, Black innovators engage with food for a greater purpose. It doesn’t have the restrictions of a brick-and-mortar space. That’s becoming more and more popular as we’re recognizing how many people have dietary restrictions. Honeysuckle. Neal Santos.

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Food Dietary Restrictions Customer Experience Events 111

EATER

SEPTEMBER 10, 2020

Anu, granddaughter of tandoori innovator Kundan Lal Gujral , adapted her recipes to incorporate fresh, New England-grown ingredients, and their lemongrass and galangal-infused Goan Curry won a Sofi Award in 2019, the same year their revenues hit $60,000. Flatley directed customers to her online store and closed her four stands.

Food 77

Food Catering Small Business Retail 77

Aaron Allen & Associates

FEBRUARY 2, 2019

Several grocery store chains are bringing meal kits to their aisles — Walmart is selling them from its Culinary and Innovation Center and Kroger bought Home Chef for $200m and is now selling meal kits in its stores in addition to the original subscription model Blue Apron, the only U.S.-based

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Food Truck 2015 Point of Sale Consumer Goods 64

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

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2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Within 60 seconds, blends are ready at Ono’s pick-up area.

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Food Truck Customer Service Customer Experience Front of House 126

Modern Restaurant Management

AUGUST 28, 2020

“Over the years, I have met countless people who have shared their deep love and gratitude for Tortas Frontera, many even routing their flights through O’Hare in order to enjoy their favorite torta,” said Chef Bayless. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks.

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Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

JUNE 19, 2020

” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.”

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Food Safety Customer Experience Website Management Customer Service 145

Mad Mobile

FEBRUARY 22, 2024

1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 It’s clear that embracing technological innovation is no longer optional for restaurant owners and entrepreneurs; it’s essential for survival and success. 65% 65% of customers prefer self-service kiosks. trillion in 2024. trillion U.S.

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2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Your team gets to eat what they want. To save time and hassle, employees can schedule in advance.

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Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

FEBRUARY 6, 2020

We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans. Bojangles' Culinary Innovation. Chef Marshall Scarborough.

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Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

DECEMBER 18, 2019

Menus are accommodating dietary preferences and identities, as well as taking various cultures into consideration, and even creating entire vegan menus. The online survey of 1,000 Americans was fielded by in September 2019 by Edelman Intelligence for Lightlife to measure perspectives on the plant-based category.

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Seasonal Menu Consumer Goods Fast Casual 2020 136