Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. The need for innovation and efficiency has never been greater in this evolving scenario.

Operations 189

Operations Front of House Customer Service Customer Experience 189

7 Shifts

AUGUST 16, 2024

On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. Managers also handle budgeting, track income and expenses to maintain profitability, and work closely with the kitchen staff to ensure menu items are prepared according to the restaurant's standards.

2024 195

2024 Management Management Leadership 195

Modern Restaurant Management

MARCH 24, 2023

When staff are unable to answer basic questions about your gluten-free menu, or ask inappropriate questions of guests who inquire about gluten-free options, consumers may have doubts about your ability to ensure their safety or prepare a dish that meets their dietary needs. The first step is to clearly identify any gluten-free dishes.

Training 179

Training Front of House Kitchen Safety Allergens 179

7 Shifts

SEPTEMBER 20, 2021

Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. It's a necessity for building a modern and future-proof restaurant. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing.

Technology 370

Technology Front of House Social Media Back of House 370

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron. My hope is that these are worthy enough of a space on your kitchen bulletin board or the chef’s office door.

Kitchen Safety 334

Kitchen Safety Back of House Front of House Food Safety 334

Restaurant Business

APRIL 23, 2024

Food safety has never been more prevalent. When dining out, they rightfully expect that the food they order is cooked properly to a safe temperature and that the kitchen foods are prepared in is clean. For operators interested in ramping up their efforts, updating equipment can be a big help in fostering safety.

Food Safety 111

Food Safety Equipment Kitchen Safety Food 111

ChowNow

JULY 17, 2024

For example, “Our objective is to deliver a consistent dining experience that delights our customers, achieves operational efficiency, and maintains a high standard of food safety and cleanliness.” Include specific responsibilities for each position, from management to kitchen staff to front-of-house employees.

Operations 78

Operations Kitchen Safety Front of House Food Safety 78

Culinary Cues

SEPTEMBER 26, 2020

They see those hesitant customers walking into a restaurant (or not) while scanning the environment for masks, distancing, and proper safety protocol. Your employees know that this is not the best way to start a dining experience. The question is: “What’s the answer?” Ask your staff!

Kitchen Safety 340

Kitchen Safety Back of House Front of House Customer Experience 340

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Here are some guidelines to consider implementing before your next shift. Create a sanitization & cleaning checklist ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

JANUARY 8, 2021

With the COVID-19 pandemic surging across the country, it’s more important now than ever before to focus on employee safety. The major focus of these guidelines is keeping customers safe, but it’s equally important to consider the safety of employees. For restaurant owners, the answer lies in the technology. 86 Paper Chits.

Technology 158

Technology Front of House Kitchen Safety Back of House 158

Modern Restaurant Management

OCTOBER 7, 2021

As a precaution, dining areas were closed and at one point, even eating al fresco was prohibited in certain areas. Kitchen operations. Dining room procedures. Dining room procedures. Food safety and restaurant cleanliness. Kitchen Operations. Reservation processing. Staff Management.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Culinary Cues

FEBRUARY 22, 2021

There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations.

2022 383

2022 Food Truck Point of Sale Front of House 383

Modern Restaurant Management

APRIL 7, 2021

A coalition of restaurant industry leaders released the first national safety standards for dining in an attempt to simplify and streamline city, state and federal guidelines and ensure a safe working and dining environment for employees and customers.

Kitchen Safety 169

Kitchen Safety Food Safety Front of House Back of House 169

Modern Restaurant Management

MAY 18, 2020

: MRM Restaurant Survival Guide Updates , COVID-19 Resources for Restaurants , PPP Part Two and More News Restaurants Need to Know Now and Restaurant Reopening Resources. The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act).

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. A better description might be a balancing act that presents new and unique challenges every day. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

AUGUST 10, 2020

Our centers quickly adjusted their business models to provide everything from COVID and social distancing signs to safety screens and shields to PPE across all industries, including the restaurant industry. Front of House. Outside Your Restaurant.

Communication 197

Communication Kitchen Safety Food Safety Front of House 197

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. What Is Back of House in a Restaurant? Food safety. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

AUGUST 7, 2020

Restaurateurs now also need to know how well new hires will uphold COVID-19 safety measures. Staff adherence plays an important role in making guests feel safe dining at or ordering from restaurants in the coronavirus era. If staff jeopardize the health and safety of guests or fellow team members, they can sink the business.

2020 312

2020 Kitchen Safety FOH BOH 312

Modern Restaurant Management

JANUARY 13, 2022

The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team. Thoughtful table planning combined with realistic timings on food delivery from the kitchen is needed to estimate how long each table sitting will probably take. Untrained and unmotivated staff.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?

Front of House 203

Front of House Kitchen Safety Food Back of House 203

Modern Restaurant Management

JULY 27, 2021

Adopting in-house technologies became necessary for restaurants to stay open throughout the pandemic, restart operations after temporary closures, and pivot services to maintain revenue while still following enhanced health and safety protocols. Too Much Tech Is Not a Solution. Want to be Tech-Savvy? Start with Your Staff.

Front of House 243

Front of House Back of House Loyalty Program Customer Experience 243

Restaurant Clicks

JULY 9, 2021

With all of these options out there, though, and such high stakes, it can be hard to find the best private dining in Tampa Bay, so we thought we’d make it a whole lot easier for you by compiling this amazing list of the top places for exclusive dining reservations in the city. Best Private Dining in Tampa Bay.

Dine-in 78

Dine-in Reservations Seating Front of House 78

Clover - Restaurants

MAY 7, 2024

Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff. You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Culinary Cues

MAY 26, 2020

Both of these issues are significantly important and even though we should all agree that health and safety is foremost – if we manage to beat the virus into submission and destroy the economy in the process then we are left with a problem that can be devastating for decades to follow. Shouldn’t we be doing the same in restaurant kitchens?

Kitchen Safety 269

Kitchen Safety Food Safety Leadership Front of House 269

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Kitchen Automation. Modern restaurant tech centers around a kitchen display system (KDS). About a Restaurant Management Platform.

Management 189

Management Management BOH Front of House 189

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Over and above these suggestions, if you have the size to spread out your kitchen you should do so. Even though they have ?less

FOH 215

FOH Kitchen Safety BOH Food Safety 215

The Rail

MARCH 14, 2023

By Andrea Abbondanza, Contributor In today's fast-paced digital age, restaurants are constantly seeking innovative ways to enhance the dining experience for their customers. Contactless menus , a popular ordering style that enhances safety, utilize QR codes that customers can easily scan with their smartphone cameras.

Mobile Ordering 111

Mobile Ordering Front of House FOH Food Safety 111

Squirrel Systems

JUNE 24, 2024

This involves sourcing fresh ingredients, maintaining proper kitchen procedures, and ensuring dishes meet the expected standards every time they are served. Regular Training: Conduct regular training sessions for kitchen staff to reinforce cooking techniques and quality standards.

Operations 52

Operations Loyalty Program Kitchen Safety Food Safety 52

Modern Restaurant Management

DECEMBER 28, 2020

People have so many options when it comes to dining out so we need to go above and beyond. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses. To read part one, click here. Nick Kenner, Founder & CEO, Just Salad. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Open for Business

SEPTEMBER 27, 2022

But it’s never a good idea to forge ahead with a restaurant kitchen or dining room design with no real floor plan. This blueprint functions as a map of the entire restaurant space, both back of house and front of house. Back of house. Front of house. Dining rooms. Outdoor dining.

Front of House 78

Front of House Back of House Fine Dining Kitchen Safety 78

7 Shifts

APRIL 23, 2021

The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. The traditional front of the house to the back of the house divide has closed.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Society Insurance

NOVEMBER 15, 2022

When the door closes and the lights come back up in the dining area and bar, there are still tasks to complete before the night is truly done. Tasks for Back-of-House Staff: Cleaning and sanitizing food prep areas and work surfaces. Taking out the trash and securing the garbage or dumpster area to keep pests and critters away.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

Modern Restaurant Management

JUNE 23, 2020

As a new normal emerges, it will be more important than ever to elevate the dining experience with experiences that are personal and delightful. As well, pick-up lockers located away from in-room dining could allow guests to pick up food without human contact. And this will take some time. Focus on the Endpoint.

Back of House 227

Back of House Front of House Kitchen Safety Mobile Ordering 227

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 117

2023 Front of House Customer Experience Customer Service 117

Focus POS

AUGUST 7, 2020

Even before the pandemic, ghost kitchens had been all the buzz in the hospitality industry. . What is a ghost kitchen? . A ghost kitchen is a kitchen that operates in a space without a dining area. Ghost kitchens were on the rise before COVID-19. For ghost kitchens, this isn’t a problem.

2020 167

2020 Front of House Kitchen Safety Back of House 167

Modern Restaurant Management

JUNE 19, 2020

They are confident people want to go back to dining out and not be reminded of COVID-19. Cleanliness Is Front and Center. As designers, we will need to develop safe storage solutions and possibly vestibules for back-of-house entrances, if needed. Restaurant guests who choose to dine-in will now be laser-focused on food safety.

Front of House 154

Front of House Back of House Seating Design 154