Culinary Cues

DECEMBER 26, 2020

The most challenging part of difficult times is living in the moment. Today is what gives us the most angst since we live in uncharted territory with all of the unpredictable factors that align with it. Ah, but TODAY is the tough one. How will we get through this, what else can possibly happen, will we survive to see those brighter times?”

Fine Dining 482

Fine Dining 2008 Kitchen Safety Customer Experience 482

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. If you're under capacity, demand is low with lots of available seating. Control table turnover.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

NOVEMBER 11, 2020

Whether a restaurant, bar, food market, or similar establishment, creating outdoor seating has allowed many businesses to remain afloat throughout COVID and will be crucial for the coming months. Business owners, agents and managers must decide upfront whether they are looking to construct a temporary or permanent outdoor seating space.

Outdoor 169

Outdoor Seating Food Safety Design 169

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 401

Menu Seasonal Menu Front of House Reference 401

7 Shifts

SEPTEMBER 16, 2020

We know that that person is cute, but you must stay seated with your party. Table time limits - To serve as many guests as possible and as safely as possible amidst capacity limits, the restaurant places 90-minute time limits on tables. Unlike dull airline safety videos, however, this video keeps your attention.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Tracking and implementing strategies to improve this metric will allow you to maximize your dining space and generate more revenue.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. Table of Contents.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Restaurant Clicks

JUNE 3, 2021

The weather is beautiful, and we are all ready to dine outdoors in the Washington, D.C. Outdoor dining is a favorite amongst Washingtonians, and we have rounded up the leading restaurants you should try! Best Outdoor Dining Restaurants in DC. This article includes restaurants that are diverse, and they are all outstanding.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Modern Restaurant Management

DECEMBER 13, 2024

Every year, the culinary world serves up something new to savor. Remember when food trucks redefined street food in the early 2010s or when small plates turned casual dining into an adventure of endless flavors? But the real story of 2025 isn’t just about what’s on the plate; it’s about where and how food is served.

2025 123

2025 Dine-in Food Truck Outdoor 123

Culinary Cues

APRIL 1, 2024

Past maintenance and the boiler room of massive furnaces providing heat and hot water for twenty some odd floors of guest rooms and eighteen banquet rooms ranging in size from twenty seat board rooms to two-thousand seat ballrooms, and the three restaurants that grace the main lobby.

Back of House 329

Back of House Kitchen Safety Hotels Front of House 329

7 Shifts

NOVEMBER 1, 2022

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Maybe it's how you cook or serve the food, like at Benihana. Or maybe it's unique to your area—like being the only fine dining spot in town. We live in a world where diners are inundated with choices. Download now.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

OCTOBER 15, 2020

The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public. And restaurants also pose possible risks, concentrations of people inside [for] indoor dining. What support is available for New York restaurants 1.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Culinary Cues

FEBRUARY 18, 2020

Even the difference between restaurants that serve three meals per day vs. one that focuses entirely on dinner will be an entirely different ballgame. Some restaurants can operate efficiently with a staff of 10 or less, while others might require more than 50. An operation with one restaurant outlet is far different than one with several.

Beverage 498

Beverage Events Food Order Website Management 498

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. For fine dining, around 30 percent. Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. If it's not measured, it won't be managed. But what should be measured, and how? Table of Contents: Cost of Goods Sold. Health care.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

AUGUST 2, 2024

That’s probably because you’re hearing most of these words for the first time. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. The accounting process will seem less daunting once you understand what you need to do, know, and watch out for.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

MARCH 10, 2021

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. Successful restaurant owners have many traits in common. They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead.

Management 370

Management Management Small Business Email Marketing 370

Culinary Cues

SEPTEMBER 15, 2022

Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. When a destination welcomes more people than there are restaurant seats then even the mediocre seem to thrive but check back in a year or two and you will probably find a new owner, a new concept, and a different shot at success.

Fine Dining 405

Fine Dining Front of House Customer Service Customer Experience 405

Culinary Cues

MARCH 26, 2022

Seriously, why would you ever jump into the deep end unless you had a plan and real-life measurements that serve as a roadmap? These are the restaurateurs who call me up and ask: “My dining room is full, why am I not making any money?”. [] NOT UNDERSTANDING HOW TO PLAN EFFECTIVE MENUS. Training ALWAYS pays back in dividends.

Cash Management 379

Cash Management Social Media Restaurant Law Communication 379

7 Shifts

NOVEMBER 24, 2024

With these hostess interview questions, you can find the right candidates with the perfect combination of technical and interpersonal skills to create a seamless dining experience. How do you balance seating arrangements to maintain fairness and efficiency? What prior experience do you have in the restaurant industry or as a hostess?

Hospitality 195

Hospitality Seating Customer Experience Reservations 195

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up.

Back of House 284

Back of House FOH Front of House Point of Sale 284

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. You can even share important documents, like updated policies or tax forms.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 15, 2022

Cummings is a lifer in the industry—a chef-restaurateur turned podcast host for Best Served Creative , where he interviews industry leaders and helps advocate for a better restaurant work environment. From big, important ideas to use-today tactics, here are the best takeaways we heard on Season One of the Restaurant Growth Podcast.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

DECEMBER 22, 2021

In the race to become one of the more popular restaurants in your area it takes more than serving good food and pouring outstanding cocktails. When using biophilic design it is important to use natural tones for tables, bar fronts and seating to replicate tones found in nature. Eliminate Distractions. Design Development from COVID.

Design 212

Design 2022 Front of House Back of House 212

Modern Restaurant Management

AUGUST 5, 2021

Brick and mortar stores will need to elevate their dining experience to be more appealing and more flexible to the changing attitudes and perceptions of the American public. Companies like CMX Cinemas, who depend on their dine-in theater option filed for bankruptcy within the early stages of the pandemic. The Store Experience.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Modern Restaurant Management

MAY 7, 2020

“I’ve been telling friends that after three months of social-distancing,“ said Robert Passikoff, president of Brand Keys, “The first thing I want is to sit at a restaurant table and have someone serve me a turkey club and fries.” Bar seating will be removed and reconfigured to allow six feet between bar stools.

Food Safety 204

Food Safety Front of House Back of House Seating 204

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. You can even share important documents, like updated policies or tax forms.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

AUGUST 14, 2020

The desire to eat out is greater than ever, and restaurants are reopening from coast to coast, with curbside pickup and delivery, new opportunistic outdoor dining areas, and other innovative approaches like drive-ins and carhop service. it is legal (or soon will be) to re-open dining rooms with reduced capacity.

Food Safety 215

Food Safety Customer Service Dine-in Innovation 215

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. ” Duff & Phelps served as financial advisor to Sun Capital Partners, Inc. The Main Course.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Culinary Cues

JUNE 16, 2020

For nearly four decades the job of cook dominated the media and served as a major point of conversation and entertainment for guests of all ages and socio-economic backgrounds. Is the relationship of food and dining much less important to all stakeholders? After a period of time – that restaurant meal was pushed to the back burner.

Social Media 292

Social Media Entertainment Email Marketing Customer Experience 292

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

APRIL 18, 2022

That’s not necessarily a bad thing—when you have enough staff to handle the crowd and an efficient plan to get those waiting customers seated and served in a reasonable amount of time, you can call it a successful day. However, waiting isn’t always a good experience for customers. Boosting Efficiency.

Seating 203

Seating Customer Experience Customer Service Take-out 203

7 Shifts

AUGUST 6, 2021

Faultless restaurant forecasts, however, are dependent on navigating predictable trends like holidays and seasonality alongside unpredictable ones such as weather and major world events. When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. Tools to Help Restaurant Forecasting.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Modern Restaurant Management

OCTOBER 28, 2020

It’s no secret that the dining scene has changed drastically in the wake of COVID-19. From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Design Your Floor Plan with Social Distancing in Mind.

Outdoor 212

Outdoor Food Safety Social Media Food Truck 212

Modern Restaurant Management

OCTOBER 27, 2021

The long-lasting effects of the COVID-19 pandemic are something that every business needs to consider, regardless of the industry they serve. Consumers may choose cooking at home over dining out. Restaurants will need to offer high-quality dining experiences to build a loyal customer base. QR codes will replace hardcopy menus.

Customer Experience 208

Customer Experience Recruiting Customer Service Delivery 208

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Wachtell, Lipton, Rosen & Katz served as legal counsel to Uber. Morgan Securities LLC served as financial advisor and Latham & Watkins LLP as legal counsel to Postmates.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

JUNE 19, 2020

New design solutions we’re considering include temporary enclosures around existing seating groups, devising clever touchless delivery systems inside existing and new restaurants, rethinking the curbside pickup landscape for our mixed-use projects as a starting point. Redefining that experience will be important.

Front of House 154

Front of House Back of House Seating Design 154

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors.

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199