Tue.Feb 27, 2024

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SOCi Report: Brand Loyalty Affected by Online Inaccuracies

Modern Restaurant Management

Inaccurate business listings can have a substantial impact on brand loyalty, according to the first release of SOCi Inc.'s 2024 Consumer Behavior Index (CBI), which examines shopper practices and preferences when interacting on and offline with local businesses, including restaurants. Nearly two-in-three (63 percent) have encountered inaccuracies in business listings on major platforms such as Google, Facebook, and Instagram.

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Product Team Perspective: How Are Crunchtime Products Developed? Part 1

Crunchtime

Chances are, you’ve probably heard of brands like Chipotle, Domino’s, Dunkin’, Five Guys, and P.F. Chang’s. But what you may not know, is that behind the scenes, those brands, and 500+ more , run their operations on Crunchtime. From inventory and labor to learning and operations execution, our products support the unique needs of the foodservice industry.

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Could Surge Pricing Actually Make Fast Food Better?

EATER

Getty Images Probably not, but Wendy’s thinks so Have you ever been eating a cheeseburger and fries, procured from a drive-thru, and wondered “Wow, I wish I could pay even more for this incredibly mediocre lunch?” If so, you’re in luck! Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025.

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Mobile marketing for restaurants: Catching customers on the go

ChowNow

Effective restaurant marketing means reaching diners wherever they are. In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. Here are some tips and tools to help you get started. What’s mobile marketing? Mobile marketing is promoting your business on customer’s mobile devices like phones, tablets, and other handhelds.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Color-Coded Cleaning Systems Produce Better Results: Here’s Why

Wasserstrom

Establishing consistent and thorough cleaning practices can be challenging, especially in fast-paced foodservice and hospitality environments. This is where color-coded cleaning systems step in. Humans excel at visual processing: Colors are inherently attention-grabbing, bypassing complex verbal instructions and readily conveying information. In this article, we’ll explore why operators are sanitizing their facilities more efficiently and effectively, simply […] The post Color-Coded Cleani

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Domino's adds more new franchisees as store profitability improves

Restaurant Business

The pizza delivery chain added the largest number of new operators in 15 years in 2023. All of them started as delivery drivers or other employees within the system.

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Watch out casual-dining chains, Cava is coming for your guests

Restaurant Business

The Mediterranean fast casual is planning to enhance restaurant ambiance to make locations more inviting for dine-in. Also steak is coming to the menu.

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Announcing the 2024 Santé Wine & Spirits International Awards

Sante

?? Exciting news! We are thrilled to announce the 2024 Santé Wine & Spirits International Awards! This year, our esteemed Continue Reading The post Announcing the 2024 Santé Wine & Spirits International Awards appeared first on Santé Magazine.

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Buying a Franchise Vs. Starting Your Own Business in Hospitality

Sculpture Hospitality

If you're part of the restaurant and bar industry, you know all too well the long hours and intense demands that come with the territory. But what if there's a light at the end of this gruelling tunnel?

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Please Explain the Luxury Martini to Me

EATER

A luxury Martini now costs more than $40 at top cocktail bars. Are bars cashing in on our love for the drink, or is there more to the trend?

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Golden Corral deals with the aftermath of a data breach

Restaurant Business

Nearly 200,000 customers may have had personal information swiped, according to the buffet chain. Meanwhile, at least 11 parties are recruiting potential victims for legal action against the brand.

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Build a Magnetic Employer Brand that Attracts and Keeps Skilled Talent

Revel Systems

Learn how to build an employer brand that attracts the best employees despite a labor shortage with intelligent recruitment branding and value marketing.

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Reaction to Wendy's dynamic pricing test reveals its risks

Restaurant Business

The Bottom Line: The burger chain mentioned last week that it would test the pricing strategy sometime next year. Consumers frustrated with prices reacted swiftly.

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A Kroger-Albertsons Merger Would Be Bad for Almost Everyone

EATER

Kroger and Albertsons own more than 5,000 supermarkets across the country. | Elijah Nouvelage/Getty Images Earlier this week, the FTC filed a lawsuit alleging that the deal would eliminate competition and raise grocery prices It’s likely that the place you shop for groceries every week is owned by one of two companies — Kroger, or Albertsons. Together, these two corporate behemoths own more than 5,000 supermarkets across the country, including regional chains like King Soopers, Harris Teeter, Sa

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Joe Essa named president, COO of Yardbird

Restaurant Business

Known for his work with Wolfgang Puck Worldwide and Thomas Keller Restaurant Group, Essa is tasked with helping the casual-dining concept grow around the world.

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Starbucks and the union organizing it have agreed to a truce

Restaurant Business

The coffee brand and Workers United, the parent of Starbucks Workers United, have pledged to hammer out a framework for collective bargaining.

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Think recent closings were dramatic? Here's the whole chain Darden had to shutter

Restaurant Business

All 51 units of China Coast went dark on the same Tuesday morning. But that didn't stop its parent from considering other entries into the Asian market.

Marketing 116
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Boston Market is appealing the US Foods default judgment

Restaurant Business

A federal court in January awarded the distributor $15 million for unpaid bills after saying the rotisserie chicken chain disregarded the litigation.

Marketing 111
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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Portillo’s sees opportunity in catering, pickup-only stores

Restaurant Business

The Chicago-style fast casual opened 12 new restaurants in 2023, a record number, and said same-store sales rose 5.7% during the year.

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Taco Bell sprinkles its menu with Tajin

Restaurant Business

The chain is partnering with the iconic Mexican seasoning blend to spice up a taco, snack and beverage, all in test at one California location.

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Cracker Barrel's new CEO airs her roadmap back to better times

Restaurant Business

Julie Masino wants to accelerate the family dining chain's rejuvenation efforts and menu evolution.

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