Modern Restaurant Management

OCTOBER 15, 2024

According to the most recent Department of Labor report, there are more than 8.2 million job openings in the United States, yet only about 7.2 million unemployed workers are seeking to fill these roles. That means if every job seeker were hired, a million positions would remain unfilled. Many of these vacant jobs fall in the service sector, with a high concentration in the restaurant and hospitality industry.

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2024 Customer Service Hiring Hotels 100

Open for Business

OCTOBER 15, 2024

Even talented staff can struggle to handle the daily demands of overseeing a busy restaurant without proper guidance. That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development.

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Training Management Management Loyalty Program 78

Modern Restaurant Management

OCTOBER 15, 2024

The Illinois Biometric Information Privacy Act (“BIPA”), 740 ILCS 14/1, et seq.—a statute regulating the collection of certain biometric data—has been a major driver of class action litigation in Illinois for nearly ten years. The constant evolution of technology is no doubt to credit. While the overwhelming bulk of the BIPA cases have been employment-related, focused primarily on time-keeping and security technology, new waves of consumer litigation have begun to crop up

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Serving Restaurant Law Employee Relations Technology 146

Open for Business

OCTOBER 15, 2024

Getting honest feedback from guests can be tricky, especially when it’s via a survey. Ask too many questions, and they’ll likely tune out. Ask the wrong ones, and you’ll miss important insights. But nail your restaurant survey questions, and you’ll gain access to information that drives your spot forward. So, how do you create a survey that gets you actionable feedback without overwhelming diners?

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Customer Experience Email Marketing Customer Service Dine-in 78

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

The Eat Restaurant

OCTOBER 15, 2024

The paint is dry, the tables laid and your staff is trained and raring to go. Now’s the time to fling open those doors and invite in the customers by holding your official launch party. Or is it? Establishing a local presence prior to the grand opening date is crucial. While you’ve accomplished a lot so far and the final hurdle is undoubtedly within sight, before you declare the restaurant officially open , it would be exceedingly wise to hold a soft opening.

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Customer Service Events Training Menu 78

Apicbase

OCTOBER 15, 2024

As your company grows and market demands evolve, your current systems may struggle to keep up. At this point, you’re faced with a crucial decision: which parts of your tech stack should you buy off-the-shelf, and which should you custom-build? At first, I thought the answer was obvious: Why build what you can buy? Developing software is costly, time-consuming, and complex—I should know, being the co-founder of a software company.

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Technology Customer Service Inventory Customer Experience 52

Sante

OCTOBER 15, 2024

An excellent lineup of well-reviewed wines at all price levels. The post Bumper Crop appeared first on Santé.Food.Wine.Spirits.

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Pricing 130

Sculpture Hospitality

OCTOBER 15, 2024

Running a restaurant is a labour of love, but let’s face it, at the end of the day, your bottom line matters. To keep your business profitable , it’s crucial to understand one key metric: Cost of Goods Sold.

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Food 114

Restaurant Business

OCTOBER 15, 2024

The Mexican chain’s Cultivate Next fund invested in Lumachain, an Australian supply chain platform, and a potential Cava competitor in the Mediterranean chain Brassica.

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Fast Casual Casual Supplies 119

EATER

OCTOBER 15, 2024

Dishes at Sturehof. | Sturehof Caviar and truffles at a three-Michelin-starred stunner, grilled and smoked seafood from a beloved fishmonger, seasonal menus from buzzy chefs in the burgeoning meatpacking district, and more of Stockholm’s best food right now There’s a lot going on in Stockholm, the biggest city in the Nordic region. In late 2022, the city experienced the simultaneous closure of four of its most cherished dining establishments, which collectively held five Michelin stars.

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2022 Small Business Influencer Dine-in 109

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Crunchtime

OCTOBER 15, 2024

This year at FSTEC, three esteemed members of the restaurant industry sat down with Crunchtime to discuss hot topics shaping the technological landscape in 2025. Moderated by Crunchtime’s James Byrne, Director of Enterprise Sales, the panel discussion covered a variety of technology-related topics, including increased automation and AI, data analytics for deeper business intelligence, and tech stack consolidation and integration.

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2025 Innovation 2024 Technology 78

Restaurant Business

OCTOBER 15, 2024

Menu Talk: Pat and Bret chat about recent eating adventures near and far and share an interview with Sysco culinary specialist Chef Tse Richmond.

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Food Menu 98

ChowNow

OCTOBER 15, 2024

The post ChowNow Success Story | How The Rendezvous Boosted Direct Orders by 14% Using ChowNow’s Order Better Network appeared first on ChowNow.

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Ordering 78

Restaurant Business

OCTOBER 15, 2024

The Bottom Line: We’ve long thought that pizza delivery chains were in a tough fight against the grocery store. But comments from Domino’s and data from Technomic say otherwise.

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Delivery 84

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

EATER

OCTOBER 15, 2024

Your kitchen deserves its own costume If you haven’t noticed by the onslaught of 12-foot tall Home Depot skeletons in your neighborhood, we’re in peak allspice-sprinkling, bulk candy-stashing season. And while it feels fair to say that Halloween decor traditionally fawns over the front lawn, there’s something especially gratifying about pivoting focus to Halloween kitchen and dining room decorations.

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Dine-in 58

Restaurant Business

OCTOBER 15, 2024

The Ohio-based Brassica concept has won a minority investment from Chipotle's Cultivate Next fund with plans for growth.

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Margin Edge

OCTOBER 15, 2024

This post was written by David Scott Peters – an author, speaker, restaurant expert and coach who coaches restaurant operators on how to stop being prisoners of their businesses and to finally achieve financial freedom. Too many restaurants follow an old-fashioned model to price their menu: the three-time markup. This is an outdated profit-killing practice.

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Pricing Menu Coaching Operations 52

Restaurant Business

OCTOBER 15, 2024

The implications extend beyond the state, with other jurisdictions already considering the exclusion of taxes and tips from what's assessed.

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

EATER

OCTOBER 15, 2024

Lille Allen Cooking, refrigeration, air conditioning, water use, and packaging contribute to greenhouse gas emissions too. These restaurants try to tackle them all. This story was produced in collaboration with Civil Eats. Rifrullo Café, a cozy farm-to-table restaurant in Brookline, Massachusetts, hums with customers on a steamy July mid-morning. Patrons sip coffee on the shady sidewalk patio.

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Compost Food Equipment Waste 52

Restaurant Business

OCTOBER 15, 2024

The fast-growing digital food hall chain opened an outlet inside a Cumberland Farms, and a second location of the c-store chain is offering three Wonder brands as hot food options.

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Food 65

Restaurant Business

OCTOBER 15, 2024

Matt Dowling takes dual role at the helm of the more than 170-unit fast-casual sandwich chain.

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Fast Casual Casual Leadership 70