Mon.Jun 10, 2024

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The Secret Sauce of Success – Owning Customer Data

Modern Restaurant Management

The restaurant industry is changing fast, moving towards using data to truly understand customer preferences and behaviors. The transition from a traditional service model to a knowledge-powered approach is not just an opportunity; it's a necessity for survival and success in the digital age. The big change in the restaurant business is now about more than just serving food; it's about offering a personalized experience that matches exactly what customers want and expect.

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How Landry’s Consolidated Training Across 60+ Concepts to Drive 95%+ Completion Rates

Crunchtime

Landry’s is a worldwide leader in innovative dining, family-friendly entertainment destinations, iconic casinos, and award-winning hospitality destinations. With concepts ranging from Golden Nugget casinos to the NBA’s Houston Rockets, Landry’s represents 60+ brands and operates 600+ dining establishments.

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Understanding Restaurant Profit Margins: A Clear Path to Success

ChowNow

Running a restaurant is a balancing act of managing expenses and maximizing revenue. On average, the profit margin for a restaurant is 5% , though this can vary significantly depending on the type of restaurant and its location. Understanding and optimizing these margins is crucial for long-term success. In this article, we’ll explore how to calculate your restaurant profit margin, what affects it, and practical strategies to improve it.

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How to Train Young Restaurant Workers for On-the-Job Safety

Wasserstrom

As more young workers enter professional kitchens this summer, it’s important to consider their aptitude for safety. Statistically, the young people who suffer the most work-related injuries are from the restaurant industry. And in the fast food segment, that number rises even higher. Why Do Teens Require Special Safety Training? It’s ethically imperative that […] The post How to Train Young Restaurant Workers for On-the-Job Safety appeared first on The Official Wasserstrom Blog.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Sorry, Manhattan. The James Beard Award spotlight has turned to America's smaller towns.

Restaurant Business

The 2024 awards ceremony celebrated the diversity of the restaurant industry, from Appalachian-inspired cuisine in West Virginia, to Senegalese food in New Orleans and a Japanese baker in Portland, Maine.

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236. Restaurant Technology Guys Podcast Ep. 236 – Embracing Technology in the Fast-Casual Space: A Deep Dive with Bobby’s Burgers

Restaurant Technology Guys

In the rapidly evolving world of fast-casual dining, embracing technology is no longer a choice—it’s a necessity. This sentiment rings especially true in our latest conversation on the Restaurant Technology Guys podcast, where we were thrilled to host Patric Knapp, Vice President of Operations at Bobby’s Burgers by Bobby Flay. The Vision Behind Bobby’s Burgers Bobby’s Burgers is not just another name in the crowded burger marketplace.

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8 strategies for managing costs across multi-unit restaurants with an RMS

Margin Edge

MarginEdge | 8 ways a restaurant management system can help multi-unit and multi-location restaurants increase margins and profitability.

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Tijuana Flats hires turnaround pro James Greco as CEO

Restaurant Business

Greco, former CEO of Bruegger's and Sbarro, steps in as the fast-casual Tex-Mex chain navigates bankruptcy under new ownership.

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6 Advantages of Cashless Payments with POS Systems

Slurp!

Cashless payment has become the preferred method of payment in many business operations, including food and beverage (F&B). Because there is no need to carry cash or make bank withdrawals, using cashless payments is not only a more flexible way for customers to complete purchases, but it is also more efficient than using cash. Thus, […] The post 6 Advantages of Cashless Payments with POS Systems appeared first on Slurp!

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How Michigan restaurants beat back a minimum-wage ballot measure

Restaurant Business

Working Lunch: Justin Winslow, CEO of the Michigan Restaurant and Lodging Association, joins the podcast to talk about his group’s successful fight against a state ballot initiative.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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2024 James Beard Awards Winners: The List So Far

EATER

Photo illustration by Lille Allen; see below for full credits Check back here for live updates on winners Tonight, the James Beard Foundation Restaurant announces the winners of its Restaurant and Chef Awards. The annual event brings out chefs, restaurateurs, and other hospitality industry professionals all dressed to the nines — including 2024 Best Chef: Northwest winner Gregory Gourdet in a striking feathered jacket inspired by the national bird of Haiti — to take home medals for Best New Rest

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Exclusive interview: Chris Tomasso of First Watch reflects on winning IFMA's 2024 Gold Plate Award

Restaurant Business

Exclusive interview with Chris Tomasso, First Watch's CEO, discussing his 2024 IFMA Gold Plate Award and leadership strategies. Learn about the company’s unique daytime dining model, emphasis on fresh ingredients, and approach to seasonal menus. Discover how First Watch aligns with health and wellness trends while maintaining a strong customer experience through technology.

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A Tale of Two Jif Peanut Butter Cookie Recipes

EATER

Lille Allen/Eater Both result in pretty perfect peanut butter cookies that can be completed with a Hershey’s kiss. Every Christmas Eve I drive to my grandparents’ house, say a quick hello, and power walk through the living room — where National Lampoon’s Christmas Vacation plays on loop — to the kitchen. On the counter sits the real reason I’m here: a tin printed with snowflakes and snowmen and filled with stacks of stout and sparkly sugar-coated peanut butter cookies.

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What Operators Should Know About The “Food Bowl” Trend

Restaurant Business

Over the past several years, the concept of the “food bowl” has become increasingly popular—for a number of reasons. First, they’re versatile, allowing operators to combine an array of ingredients for a complete meal all in one convenient bowl. Second, they’re infinitely customizable, so diners can pick and choose the foods they want—and don’t want—to eat.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How Two Pitmasters Are Innovating Craft Barbecue While Keeping Old School Traditions Alive

EATER

The team behind Panther City BBQ serves barbecue with Tex-Mex twists and barbecue that hews to tradition Pitmasters Chris Magallanes and Ernest Morales opened Panther City BBQ, a popular Fort Worth barbecue joint, after finding success on the competition circuit with barbecue that combined their Mexican heritage with classic Texas barbecue. “What you see a lot is people putting their backgrounds into [barbecue],” explains Magallanes.

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3 fast-casual CEOs on the high cost of fast food

Restaurant Business

There's been a lot of talk lately about high QSR pricing, and the leaders of Portillo's, Sweetgreen and Cava are pretty happy with that. It makes the fast-casual space look good.

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Momofuku Is Opening a New LA Restaurant

EATER

The 200-seat casual restaurant is slated to open in 2025

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Applebee's upgrades chicken sandwiches with new techniques and flavors

Restaurant Business

Behind the Menu: VP of Culinary Shannon Johnson introduced hand breading, a larger chicken breast and craveable flavor profiles to elevate the platform.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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What Is Confit? The Slow Cooking Method, Explained.

SpotOn

Visit your local French bistro , and you'll likely see confit (pronounced kon-FEE) on the menu. Whether a pricey duck confit entree, a shared appetizer of confit caramelized onions crostini, or an innovative duck confit fried rice fusion dish, the term "confit" is a French word that refers to cooking food submerged in fat over a long period of time.

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Noodles & Company makes a deal with an activist

Restaurant Business

The fast-casual chain, working its way through sales and profitability challenges, gave a board seat to an activist investor. But that’s not the only activist it has.

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Craving a Food Song of the Summer? Start Here.

EATER

Gary Miller/Getty Images | Will Heath/NBC via Getty Images We deserve bops. Why choose one? This post originally appeared in the June 9, 2024 installment of Eater Today , a newsletter bringing you the freshest news from the food world every day. Subscribe now. Like literally everyone else, I have had Sabrina Carpenter’s “Espresso” stuck in my head for about three weeks straight.

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The Technomic Top 500 in charts

Restaurant Business

The Bottom Line: How has the makeup of the Top 500 restaurant chains changed over the past five years? Hint: They're a lot more fast casual, and a lot less full service.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Citing weak industry traffic, Technomic cuts its 2024 restaurant sales forecast

Restaurant Business

The data firm, a sister company of Restaurant Business, has revised down its sales expectations by 1.5 percentage points. Can a value war bring some of that traffic back?

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First-party catering emerges as a new frontier for restaurant tech

Restaurant Business

Tech Check: As catering booms, more tech companies are offering restaurants the tools to do it themselves.

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