Wed.Jun 26, 2024

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5 Ways to Manage Negative Online Reviews and Protect Your Reputation

TastyIgniter

Manage negative online reviews effectively to protect your restaurant's reputation. Learn five key strategies: respond promptly, use feedback constructively, encourage positive reviews, implement a comprehensive reputation management strategy, and turn negative experiences into positive outcomes. Discover how to leverage criticism for business growth.

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Restaurant Guests in the Driver’s Seat

Modern Restaurant Management

The popularity of drive-thru continues as sales are up 30 percent since 2019. But what do customers want from the drive-thru experience and how can QSRs better meet those needs? How will the drive-thru change in the coming years? To learn how brands can improve the drive-thru experience for their guests and their team, Modern Restaurant Management (MRM) magazine reached out to Kevin Jones, VP of QSR and Hospitality at Mood Media, who has a proven record in sales and account management revenue gr

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Weak sales and delayed tax refunds push an Arby's franchisee into bankruptcy

Restaurant Business

Miracle Restaurant Group, which operates 25 restaurants in Illinois, Indiana, Texas, Mississippi and Louisiana, sought Chapter 11 debt protection for the second time.

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Six Low-Lift Tips for Restaurants Ahead of National Insurance Day

Modern Restaurant Management

While maybe less cute than National Pet Day (4/11) and less tasty than National Cheeseburger Day (9/18), National Insurance Day on June 28 encourages businesses to review their policies to ensure financial success and safety for all involved. Ahead of the holiday, Society Insurance has put together six low-lift things restaurant business owners can do on June 28 (or year-round) to make sure they’re in a good spot against common insurance claims.

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How HR Can Create a Culture of Feedback

Employees want meaningful feedback. Without it, 98% disengage from their work (Zippia). But do your managers know how to support them? Use this Quick Start Guide to get the conversation started. Your workers don’t just want jobs; they want careers. Invest in your team by giving them meaningful feedback. 65% of employees want more feedback (Zippia). Workers who get daily feedback are 3x more engaged (Clear Company).

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Cinnaholic sues POS provider Revel over 'debilitating' outages

Restaurant Business

The Atlanta-based cinnamon roll chain alleged that the tech provider knew about the flaws because other restaurants have had the same problems.

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How to Effectively Gather and Utilize Restaurant Customer Feedback

SpotOn

Introduction You run your restaurant to the best of your ability and with the resources at hand. Sometimes, a kitchen malfunction occurs, or someone may call out, leaving you short-handed. Ultimately, though, you never really know how well you're doing without garnering restaurant customer feedback. Do you know how to encourage your customers to honestly tell what the deal is?

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10 Ways to Cut High Operating Costs in Your Restaurant

TastyIgniter

Operating costs in your restaurant can make or break your business. From menu optimization to energy efficiency, this comprehensive guide explores 10 effective strategies to slash expenses without compromising quality. Learn how to boost your bottom line while maintaining customer satisfaction.

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Panera workers file multiple lawsuits tied to data breach

Restaurant Business

The fast-casual chain confirmed corporate files were accessed in a security incident in March. Workers, however, were not notified until mid-June, the lawsuits contend.

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Get Inspired by These 2 Restaurant Success Stories

Restaurant Engine

Two different restaurants have similar elements to their success stories. What makes a restaurant successful? Does your restaurant have that special recipe? In this article, we hope you get inspired by these two vastly different restaurants and their success stories. These are restaurateurs who’ve taken it to the next level. First, let’s look at what makes a restaurant successful so you can better understand what these restaurants did right.

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How restaurants should operate in a price-sensitive market

Restaurant Business

A Deeper Dive: Juan Martinez, principal with Profitality, joins the podcast to talk about value and how companies can win in a tough market.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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The 3 Rs of Loyalty Programs for Restaurant Operators

Mad Mobile

Customer loyalty is essential to running a successful business. In fact, according to the Harvard Business Review , recruiting new guests can cost up to 25 times more than repeat visitors. A strong customer loyalty program should utilize the three Rs: Rewards, relevance, and recognition. While rewards are the foundation of these systems, providing tangible payoff for brand loyalty and understanding what your customers really desire is the best way to stay relevant.

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Looking for relief from inflation? History taught us this isn't the remedy

Restaurant Business

Restaurant Rewind: President Nixon figured he could put a rein on soaring prices and wages with a stroke of his pen. There's a reason it was dubbed the Nixon Shock.

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Serious Drinking

Sante

A trove of intriguing table wines plus two Vermouths of note. The post Serious Drinking appeared first on Santé Magazine.

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Cracker Barrel launches its largest menu test ever in 14 Texas locations

Restaurant Business

The revamp is designed to benefit both guests and team members with menu innovation and operational improvements.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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More than 60 ice cream products recalled over possible listeria contamination

The Salt

The Food and Drug Administration says more than 60 products made by Totally Cool Inc. of Owings Mills, Md., are part of the recall, including brands such as Hershey's, Friendly's, Chipwich and Jeni's.

Food 119
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This Expert Chef Put Foie Gras in a Tailgate Snack

EATER

Watch Samuel Clonts turn a mystery bag of ingredients into a perfect tailgate bite Typically, the idea of tailgate food doesn’t conjure up images of oyster mushrooms, frozen cherries, foie gras, frozen French fries, lap cheong sausage, and tofu. But that didn’t stop chef Samuel Clonts, chef-owner of NYC’s Sixty Three Clinton, from creating a delicious dish worthy of the big game.

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Judge rejects $30B Visa, Mastercard swipe fee settlement

Restaurant Business

The decision could force card companies to negotiate a settlement more favorable to restaurants and other merchants.

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How Did We Go From Lycheetini to Panettone Negroni?

EATER

How did we go from the Lycheetini to the Panettone Negroni? Not since the cocktail dark ages has a drink's flavor, not spirit, been the star.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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Some value-related cracks show in Chick-fil-A's foundation

Restaurant Business

The Bottom Line: The chicken sandwich chain has been an unstoppable powerhouse for years. But customer-satisfaction data and value scores show some diners are frustrated over its prices.

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A Roasted Cod With Old Bay Potatoes Recipe to Tide Over Seaside Cravings

EATER

Photo illustration by Lille Allen; see below for full credits A riff on fish and chips, this dinner for one evokes a day at the ocean, tartar sauce included If you spend the summer someplace where crab cakes and fish and chips are readily available, bless. If you don’t, I’ve got something to evoke those classics and tide you over until you’re living your best life seaside.

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2022 Birichino Blanc de Noir of Cinsault Vignes Centenaires Bechthold Vineyard Mokelumne River Lodi

Planet Grape

The post 2022 Birichino Blanc de Noir of Cinsault Vignes Centenaires Bechthold Vineyard Mokelumne River Lodi appeared first on planet grape® wine review.

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Sneaky Beans, Bougie Baking Mix, and More Takeaways from the Fancy Food Show

EATER

The Summer Fancy Food Show happens in New York City every year. | Bettina Makalintal I traversed the expo’s cheese-stuffed aisles to see what we can expect in our shoppy shops and grocery stores in the coming months Every summer, sellers of fancy cheeses, cultured butters, alt-pastas, collagen waters, chicharron croutons, broccoli hummus, and all sorts of other things you can eat descend on New York City’s Javits Center for the Specialty Food Association’s Summer Fancy Food Show.

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Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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2022 Birichino Mourvedre Vignes Centenaires Little Big Block Vineyard Contra Costa County

Planet Grape

The post 2022 Birichino Mourvedre Vignes Centenaires Little Big Block Vineyard Contra Costa County appeared first on planet grape® wine review.

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2022 Birichino Cinsault Vignes Centenaires Bechthold Vineyard Mokelumne River Lodi

Planet Grape

The post 2022 Birichino Cinsault Vignes Centenaires Bechthold Vineyard Mokelumne River Lodi appeared first on planet grape® wine review.

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2023 Birichino Hic Svnt Dracones Rose California

Planet Grape

The post 2023 Birichino Hic Svnt Dracones Rose California appeared first on planet grape® wine review.

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