Sun.Apr 06, 2025

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Customer Retention Secrets Every Restaurant Should Know

The Rail

By Destiny Clarkson, Contributor As much as meal quality, guest retention determines the success of a restaurant. Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. Understanding consumer loyalty psychology can enable restaurants to create systems supporting recurring business and assist in overcoming financial difficulties.

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279. Restaurant Technology Guys Podcast Ep. 279 Reimagining Tony Roma’s: An Inside Look with CEO Mohaimina Haque

Restaurant Technology Guys

In the ever-evolving landscape of the restaurant industry, staying relevant while preserving legacy is a delicate balancing act.