Wed.Nov 08, 2023

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7 Brilliant Ways to Manage Not-So-Great Restaurant Reviews Online

Restaurant Engine

Respond promptly to every review you get – both the negative and the positive. Did you know that research from Northwestern University found that nearly 95% of people who read a negative review online avoid that business? Everyone gets a bad review here and there, but what can you do about it? It is possible to sway public opinion by giving an honest, thoughtful response.

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How Staffing and Recruitment Futureproofs F&B Growth

Modern Restaurant Management

Following the removal of COVID restrictions by the World Health Organization (WHO) in May of this year, food and beverage (F&B) remains one of the industries best positioned for unprecedented growth; the road to pandemic recovery has affected the revenue and profit models of every restaurant or F&B operation; and while the current environment is forcing leaders to think outside the box, become strategically creative (and therefore more responsive), the fundamental landscape of the indust

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A third major Burger King franchisee declares bankruptcy

Restaurant Business

Premier Kings, a 172-unit Alabama and Georgia operator whose owner died in 2022, declared Chapter 11 bankruptcy protection, citing substantial operating losses.

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New Orleans Urban Farmers Prepare for Overlapping Climate Disasters

EATER

Mina Seck, community food manager of Sprout NOLA, works with mostly small-scale farmers throughout Louisiana who lack crop insurance. | Lizzy Unger Long a fixture in the city known for helping farmers in the aftermath of hurricanes, Sprout NOLA is working to expand its efforts in anticipation of a range of unprecedented climate disasters in Louisiana, like extreme heat, drought, and saltwater intrusion This article was produced in partnership with Nexus Media News and Civil Eats.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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One Fair Wage's alternative to ServSafe draws fire

Restaurant Business

A beta version of the $5 food-safety training program needs to get rid of some bugs, says an expert on the topic. But its producers say the issue is politics, not a dispute over best practices.

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Putting It All on the Table

EATER

Dina Ávila/Eater Arranging a table isn’t just about accessories — it’s about attitude. The way we approach both is changing. The tablescape, a concept once reserved for prop stylists and wedding planners, has lost its fuss. In the past few years, it’s become a focus of how-a-cool-person-does-it service journalism and product lines — and, of course, social media.

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Customization at its Finest: Tailoring Your Online Ordering System

TastyIgniter

Maximize your restaurant's potential with a user-friendly, branded online ordering system. Streamline operations with strategic pricing, diverse payment options, and efficient order management to enhance customer satisfaction and stay ahead in the competitive food industry. Leverage personalized menus and flexible pickup and delivery options to cater to customer preferences and drive repeat business.

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A look at the state of the restaurant labor market

Restaurant Business

A Deeper Dive: Brian Miller, CEO of management consulting firm Patrice & Associates, joins the podcast to talk labor in the hospitality industry and how to keep good workers.

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A Toast to Tomorrow: Wine Innovations for a Sustainable Future

Sante

With climate change threatening the wine industry due to changing temperatures and droughts, how we grow grapes will likely have to adapt to remain a viable industry.

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Wonder partners with Nestlé to grow its B2B business, WonderWorks

Restaurant Business

The agreement includes a reported $100 million investment from Nestlé, which will help Wonder bring its unique model to other foodservice operations.

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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Restaurant POS Software That Won't Break The Bank

TastyIgniter

Discover cost-effective Restaurant POS Software solutions like Square, Toast, ShopKeep, and TouchBistro designed to streamline operations. Emphasizing user-friendly interfaces, robust order and inventory management, versatile payment processing, and insightful analytics, these affordable systems enhance efficiency, customer service, and profitability for restaurants of all sizes.

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Steak and Ale to make long-awaited return in April

Restaurant Business

After succumbing to bankruptcy in 2008, the casual-dining pioneer will open in Burnsville, Minn., next year.

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With Historic Strike, Detroit’s Casino Workers Demand Their Share of the City’s Booming Gaming Business

EATER

Unionized Detroit casino employees say they stuck it out through the pandemic. Now on strike, they want gaming companies to make good on their promises to stand by workers.

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Boost Consumer Interest And Sales With Functional Beverages

Restaurant Business

As consumers continue to prioritize better-for-you foods and beverages, restaurant operators have a big opportunity. By tapping into diners’ desire for drinks that offer additional benefits beyond just tasting good, restaurants can boost their bottom line and encourage repeat visits. But with the array of beverage options out there, it can be tough to wade through and decide what to add to the menu.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Domaine Bousquet Sparkles!

The Wine Knitter

The holidays are quickly approaching, and menus are in the making. Why not get in the spirit with a glass of bubbly? Opening a bottle of good quality sparkling wine that retails for $18 is a no-brainer, especially when pouring a glass just for me! ​Domaine Bousquet is no stranger to my website. It is a family-owned winery and Argentina’s largest producer and exporter of organically grown wines.

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Chili's sells a lot of tequila and other takeaways from the Global Restaurant Leadership Conference

Restaurant Business

Danny Meyer's big regret. Why so many economic headlines are contradictory. And don't forget to reallocate your AI labor savings.

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How Heirloom Market BBQ in Atlanta Makes Gochujang Beef Ribs

EATER

These beef ribs get marinated for 12 hours before going into the smoker When former K-pop star turned chef Jiyeon Lee and chef Cody Taylor teamed up, their natural inclination was to combine their two strengths, opening a restaurant that merges Southern barbecue with Korean-inspired sides and flavors. “Being as Southern and Texan as I am and being as traditional Korean as she is, for us to do it was a natural thing,” says Taylor.

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Consumers tighten their restaurant budgets, but mainly on the margins

Restaurant Business

Lower-income people are clearly pulling back, while higher earners and families show resilience, according to new data.

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HR’s Blueprint for a Successful 2025

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

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Colorado Restaurant Labor Laws 101: What You Need to Know

7 Shifts

If you run a restaurant in Colorado without clearly understanding the labor laws governing how you do business, you could be setting yourself up for trouble. Consequences might include lawsuits, fines, and closures—like this cafe in Castle Rock that got shut down for 30 days for refusing to follow social distancing orders during the pandemic. But Colorado has some specific guidelines regarding payment and overtime for restaurateurs to be aware of, and depending on your location, you may ev

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Dutch Bros' strong margins give the company flexibility as wages are set to soar

Restaurant Business

The drive-thru beverage chain’s shop profit margins soared last quarter, to 31%, thanks to a combination of price hikes and efficiency. It will help with California wages set to increase next year.

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Netflix’s Acclaimed ‘High on the Hog’ Returns for Season 2

EATER

New York chef DeVonn Francis in the new season of High on the Hog. In four new episodes, host Stephen Satterfield heads to Atlanta, New York, New Orleans, and Los Angeles to explore Black foodways High on the Hog , the much-lauded Netflix series that centers around African American culinary history, is back for a second season later this month. High on the Hog is based on a book written by food historian Jessica B.

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Mellow Mushroom updates its look for the digital age

Restaurant Business

The pizza chain’s first rebrand in its 50-year history was designed with online ordering and Gen Z in mind.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Young workers are skipping lunch more often, a new report finds

Restaurant Business

ezCater has published its second annual Lunch Report, which reveals that employees, particularly younger workers, are skipping lunch more often, despite the benefits associated with taking a lunch break.

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