Tue.Jul 30, 2024

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How Text Analysis Helps Restaurants Identify Customer Issues

Modern Restaurant Management

Restaurants receive huge amounts of feedback from customers — in survey responses, via social media, on review sites, and more. This unstructured feedback — text responses about your restaurant — holds valuable insights into what’s going right or wrong at your locations, all of which drives repeat visitors, retention, and loyalty.

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Yes, You Can Cook Tinned Fish in Its Tin

EATER

Lille Allen It’s cute, it’s practical, and it won’t kill you Kayla Moreno was looking for an easy recipe to share on TikTok when she remembered a post she’d seen the previous year for something called “oysters redneckefeller.” A spin on oysters Rockefeller, it called for adding hot sauce, lemon juice, garlic, and Parmesan to a tin of smoked oysters before baking the whole thing right in the tin.

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How Should a Food Worker in Your Restaurant Store Food Using FIFO?

Sculpture Hospitality

From crisp vegetables to perfectly aged steaks, the quality of your ingredients directly impacts the satisfaction of your customers. Today’s patrons want fresh dishes, and being the restaurant to serve them will keep them coming back for more.

Food 133
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17 Essential Restaurant Metrics Every Owner Should Know

ChowNow

Running a restaurant is not just about great food and excellent service—it’s also about keeping a keen eye on your finances and performance metrics. Understanding and monitoring key restaurant metrics can help your management team make informed decisions, improve your profitability, and ensure your restaurant’s long-term success. Let’s dive into some common restaurant metrics every restaurant owner should know.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Boost Your Restaurant’s Business with a Buzztime Live Trivia Event!

Buzztime Business

Are you looking to spice up your restaurant’s atmosphere and attract more customers? Well, look no further! Sign up for our $149 per month Buzztime Game Network and host a Buzztime Live Trivia event! Picture this: your restaurant buzzing with excitement as teams of friends and family gather to test their knowledge, all while enjoying your delicious food and drinks.

Events 78
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California fast-food restaurants charge higher prices, get fewer customers

Restaurant Business

New data from Revenue Management Solutions shows that price increases at fast-food restaurants are increasing at more than twice the national average. And traffic reflects it.

Pricing 124

More Trending

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Buca di Beppo closes 13 underperforming restaurants

Restaurant Business

The Italian casual-dining chain said the locations struggled to recover from the pandemic and other market pressures.

Casual 130
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Why Two Leading Brands Took the Leap to a Unified Commerce Platform 

Qu

The Rise of Platforms in the Restaurant Industry: More Than Just a Buzzword The “platform” term has become more mainstream in the restaurant industry of late, as growing brands seek better integrated solutions with less complexity and technical debt. Along with the promise of streamlining operations, data, and guest experiences, platforms are poised to be the difference maker for large enterprise brands that have struggled to manage channel proliferation with dated tech and limited i

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Management Tips to Save Time from Start to Finish of the Day

Squirrel Systems

Running a restaurant is hectic. Your Squirrel system is built to make those daily management tasks easier, so you can focus on creating the best guest experience. Here are some features that will help streamline your day from start to finish. Start of the Day: Assigning section Starting the day off right ensures smooth operations for you and your team.

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Why Two Leading Brands Took the Leap to a Unified Commerce Platform 

Qu

The Rise of Platforms in the Restaurant Industry: More Than Just a Buzzword The “platform” term has become more mainstream in the restaurant industry of late, as growing brands seek better integrated solutions with less complexity and technical debt. Along with the promise of streamlining operations, data, and guest experiences, platforms are poised to be the difference maker for large enterprise brands that have struggled to manage channel proliferation with dated tech and limited i

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Celebrity chef Daniel Boulud joins forces with Aramark on high-end catering company

Restaurant Business

Cuisine Boulud New York will operate out of a new kitchen in Manhattan, focusing on corporate catering, special events and more.

Catering 115
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A Daiquiri for Every Mood

EATER

The 24 best Daiquiri cocktail recipes, including the classic and the Hemingway Daiquiri, plus frozen, clarified and Campari-spiked riffs.

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Outback Steakhouse to close 9 restaurants in Hong Kong

Restaurant Business

The steak chain will still have 10 outlets in the key market, which has been slow to bounce back from the pandemic.

Marketing 113
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The FDA adds more brands to a new alert for lead-contaminated cinnamon

The Salt

No illnesses have been reported in connection to the alerts. The FDA has recommended that manufacturers voluntarily recall their products.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Starbucks' traffic declines continued last quarter

Restaurant Business

The coffee shop giant’s U.S. same-store sales fell 2% as its stores lost 6% of their customers. Same-store sales plunged in China amid a tough economy there and growing competition.

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Cult-Favorite Japanese 7-Eleven Sandos and Snacks Are Coming to America

EATER

Teriyaki rice balls, miso ramen, and more will be available at stateside 7-Elevens

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Elote corn ribs, revisiting Momofuku and the health risks of restaurant reviewing

Restaurant Business

Menu Talk: Pat and Bret dish on the latest food and drink trends and share an interview with Jacob Bickelhaupt, chef-owner of Konro in West Palm Beach.

Menu 115
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How Chef Dawn Burrell Went From Olympic Athlete to Culinary Force

EATER

Houston chef Dawn Burrell details her journey from the world stage as an Olympian to the world stage as a top chef

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Restaurant loyalty app Blackbird launches payment network

Restaurant Business

Blackbird Pay will allow restaurants to process payments for a flat 2% fee. Customers can use it to pay at their leisure and split the check.

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The People Who Feed America Are Going Hungry

EATER

Climate change is escalating a national food crisis, leaving farmworkers with empty plates and mounting costs This story was originally published by Grist and co-published with Modern Farmer. Léalo en Español. Standing knee-deep in an emerald expanse, a row of trees offering respite from the sweltering heat, Rosa Morales diligently relocates chipilín, a Central American legume, from one bed of soil to another.

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Which restaurant chains are struggling now? Look at their customers

Restaurant Business

The Bottom Line: Restaurant companies are losing customers at the moment. But some are still thriving. Those with more lower-income consumers are having the biggest challenges.

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Denny's resurrects a past traffic builder to stem its losses to home cooking

Restaurant Business

Sales fell even though prices increased 5%, so the family-dining chain is bringing back its old $2/$4/$6/$8 tiered menu. Franchisees also closed 15 units last quarter.

Pricing 104
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Panera Bread launches the ultimate 'Millennial Meal'

Restaurant Business

The fast casual merges two of that generation’s favorites into one promotion for National Avocado Day.

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Batbox hopes to become the Puttshack of baseball

Restaurant Business

An eatertainment concept out of Mexico with a high-tech baseball simulator has won a $7.3 million Series A funding round to launch growth across the U.S.

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