Modern Restaurant Management

AUGUST 28, 2024

Recent reports of possible portion-size discrepancies at Chipotle are a cautionary tale for brands, highlighting a few critical issues in the restaurant industry: consistently meeting customer expectations and the swift power of social media. Modern Restaurant Management (MRM) magazine connected with Kim Lawton, founder and CEO of New York City-based marketing agency Enthuse to discuss social media accountability, safeguarding a brand, best practices and more.

Social Media 176

Social Media Loyalty Program Customer Service Customer Experience 176

7 Shifts

AUGUST 28, 2024

Not many teenagers can say they started a business — but Adrie Groeneweg did. When Adrie was 19 and working at a pizza parlor in Iowa, he was struck by the amount of customers making the trip to eat there from his hometown. Adrie and his father Bill noted a need for a pizza place in town, so his dad bought the building. They opened with a Western theme on December 21, 1981 — his mom's birthday.

Franchising 195

Franchising Franchise Definition POS 195

Restaurant Business

AUGUST 28, 2024

The restaurants to be shuttered are in California, Ohio and Texas. The company blamed changes in the trade areas and cannibalization from its nearby restaurants.

Operations 137

Operations 137

The Rail

AUGUST 28, 2024

By Nellia Melnyk, Contributor Relocating a restaurant to a new location is a serious event that, if not handled correctly, can negatively impact your business and customer loyalty. Loyal restaurant guests are an important part of any business. When relocating a restaurant , it is crucial to not only to maintain the existing customer base, but to also use this opportunity to attract potential new customers.

Loyalty Program 59

Loyalty Program Customer Service Social Media Customer Experience 59

Speaker: Amanda Adams, Fractional CFO, CPA

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2025

The Eat Restaurant

AUGUST 28, 2024

As a restaurant owner preparing to start your own business, you'll find a wide range of options available to you. From fine dining establishments to food trucks, there are numerous types of restaurants you can operate—it’s all about choosing the business model that aligns with your goals.

Food Truck 78

Food Truck Fine Dining Operations Food 78

Black Box Intelligence

AUGUST 28, 2024

In today’s digital age, customer reviews hold incredible power. Average Star Ratings (ASR) are more than just numbers for restaurant brands. They can determine whether your brand is a thriving business or just one that survives. We categorized online reviews with positive attributes (“welcome,” “friendly”) and negative ones (“rude,” “unprofessional”).

Loyalty Program 52

Loyalty Program Point of Sale Customer Experience Customer Service 52

Restaurant Business

AUGUST 28, 2024

Meet the new Habit Burger & Grill. The name change is designed to celebrate the brand's diverse menu. RIP extraneous "the.

Design 136

Design Menu Marketing 136

EATER

AUGUST 28, 2024

Texas water buffalo milk dairy OroBianco Italian Creamery is opening a new water buffalo milk gelato truck in Austin on South Congress in September.

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108

Restaurant Business

AUGUST 28, 2024

The departure of CEO Brian Niccol is speeding up previously announced C-suite moves. The planned retirement of CFO Jack Hartung is now on hold indefinitely.

Leadership 126

Leadership 126

EATER

AUGUST 28, 2024

The chef, cookbook author, and New Orleans native knows where to get the city’s best banh mi, pho, and martinis

Dine-in 110

Dine-in 110

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Hiring

Restaurant Business

AUGUST 28, 2024

A Deeper Dive: RB editors Joe Guszkowski and Lisa Jennings join Jonathan Maze to discuss the latest news around restaurant industry bankruptcies and some strong sales performances.

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111

EATER

AUGUST 28, 2024

Photo illustration by Lille Allen; see below for full credits Zucchini bread is a great way to use up an excess of summer squash, but not all recipes are created equal There comes a time each summer when everyone begins bemoaning zucchini: There is too much of it! , we say, as though we were not the ones buying it in the first place. (I understand the plight is different for those who grow it or have a CSA membership.

Reservations 89

Reservations Blog Ordering 89

Restaurant Business

AUGUST 28, 2024

John Lowe has founded a private-equity firm that will target early-stage restaurant and consumer packaged goods chains, hoping to get them to the next level.

Consumer Goods 115

Consumer Goods 115

EATER

AUGUST 28, 2024

Photo illustration by Lille Allen; see below for full credits This dinner for one showcases ingredients that reach peak deliciousness in mere minutes There’s simple cooking. Then there’s fast cooking. When I’m making dinner for myself, I always aim for the former. But I don’t necessarily care about the latter. Some days, I’m in the mood to make a multi-component meal, like my roasted cod with Old Bay potatoes , where I linger in the kitchen for a good 45 minutes.

Magazine 77

Magazine Take-out Dine-in Food Order 77

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Beverage

Restaurant Business

AUGUST 28, 2024

Stalking-horse bidder Main Street Capital has made a $27 million credit bid for the casual-dining chain’s assets.

Casual 111

Casual 111

The Salt

AUGUST 28, 2024

Cucumbers are almost out of season. Make a refreshing cucumber salad.

Bar 86

Bar 86

Restaurant Business

AUGUST 28, 2024

At a time when consumers want more beverage options, Jamba rolls out new "Hello Sunshine" rebrand that begins with new blended coffees.

Beverage 111

Beverage 111

Planet Grape

AUGUST 28, 2024

The post 2022 Los Vascos Primo Cinsault Itata Valley appeared first on planet grape® wine review.

2022 60

2022 60

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Restaurant Business

AUGUST 28, 2024

The former Starbucks and Mars Retail Group executive replaces Frances Allen, who announced in April she was stepping down.

Retail 115

Retail Leadership 115

Restaurant Business

AUGUST 28, 2024

He will be replaced temporarily by Brad Richmond, a BJ's board member and former CFO of Darden Restaurants.

Leadership 111

Leadership 111