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History will show that COVID was the line of demarcation for the hospitality industry in the 21st century. In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. Since COVID, technology in the restaurant industry has moved at lightning speed.
By Leo Clarke, Contributor You may already be great at attracting locals to your restaurant, but attracting traveling tourists is a slightly different ball game. It requires a strategic blend of marketing, ambiance, and unique offerings that cater to their specific needs and preferences. Let’s explore some top tips for attracting a new clientele of travelers and holiday-makers.
If you’ve ever seen a gas station sign with two sets of prices on it—one for cash and another for credit cards—then you’re already familiar with dual pricing. More commonly known as a cash discount program, dual pricing is a common pricing strategy to give customers the choice to pay with cash instead of a credit card, thereby avoiding credit card processing fees.
Welcome back to the Restaurant Technology Blog! In our latest podcast episode, we had the pleasure of interviewing Santi Cuellar, the Senior Manager of Product Marketing for Fusion Connect.
The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!
By Allan Forsdick Clubs continue to adapt and evolve their hospitality and its relevance to the communities they serve. With modern leadership, food and beverage (F&B) has emerged as a cornerstone of success, shaping how clubs are perceived both internally by members and externally by the wider public. Strategic F&B planning is no longer just about serving food — it's about creating a vibrant, memorable experience that fosters a strong community bond and drives long-term sustainability.
What started as one store is now eight brands thriving across multiple countries, with over 750 stores. Sizzling Platter began operating in 1963 as a mom-and-pop with a single Sizzler location in Sugar House, Utah, and a dream to be more.
If you attended our recent workshop with Square, you already know that profitability is top of mind for independent restaurant operators. You’re juggling rising costs, labor challenges, and a need to provide the best possible guest experience—while also trying to stay ahead of your competition. In light of that, Chowly’s latest integration with Square is all about making your life easier while driving revenue for your restaurant.
If you attended our recent workshop with Square, you already know that profitability is top of mind for independent restaurant operators. You’re juggling rising costs, labor challenges, and a need to provide the best possible guest experience—while also trying to stay ahead of your competition. In light of that, Chowly’s latest integration with Square is all about making your life easier while driving revenue for your restaurant.
Lesley Suter / Jordan Moss Whether you call it fridgescaping or just organization, no one can deny the power of a hedgehog butter dish With its unboxing videos and detailed daily skincare routines, TikTok has taken us deep within the mundanities of everyday life, which recently included a deep interest is our fridges — as in, making them more organized, tidy, and beautiful.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Photo-illustration by Lille Allen As climate change drives temperatures up, restaurant staff face uncomfortable, even unsafe, conditions without heat regulations to keep them from harm. Now, some workers are taking matters into their own hands. This story was produced in collaboration with Civil Eats. In the middle of the summer in Houston, Texas, the only thing that is more pervasive than the heat is the humidity — and when the air conditioning isn’t working properly, the consequences can be di
People still use cash, particularly those who are older or have lower incomes. But the pandemic drove a major shift toward credit and debit cards, according to the U.S. Federal Reserve.
Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.
Thirty-six of the casual-dining chain’s 87 locations were shuttered and the rest were sold to a pair of private-equity firms through the U.K. equivalent of bankruptcy.
Working Lunch: Changes in control of state legislatures and governorships could usher a new political climate into several major markets. Here's what's at stake.
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