Tue.Aug 06, 2024

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Experience Matters: What Restaurant Guests Value

Modern Restaurant Management

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast

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ChowNow’s Guide to Restaurant Expenses & Cost-Saving Tips

ChowNow

Restaurant expenses can add up quickly if you’re not careful. From ingredients to insurance, new restaurants need to know how to manage fixed and variable costs. Balancing your budget is the most essential recipe for success. In this restaurant expenses breakdown, we’ll provide an overview of the kinds of costs you might face and how to manage them while maintaining a healthy, profitable business.

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Chicken rules the roost with consumers and operators

Restaurant Business

Wings, tenders and chicken sandwiches continue their winning streak, finds a new survey from Revenue Management Solutions.

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Home Plates: Crowning the Most Iconic Dish in America

EATER

Photo illustration by Lille Allen Eater staffers show their devotion to these regional American dishes — from lobster rolls to disco fries to green chile cheeseburgers Everyone has a certain devotion to regional dishes, especially those from where we grew up, or from the cities we eventually make our home. They can remind us of our childhood or be linked to a particular sense of place, and often remain intertwined with our own sense of self.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Amid headwinds, Portillo's focuses on throughput and eye-catching ads

Restaurant Business

The fast-casual chain is improving drive-thru speeds and will be advertising during Bears games to focus on what can be controlled.

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That Italian Gymnast Isn’t the Only Olympian Sponsored by Cheese

EATER

Runner Elle Purrier St. Pierre and her post-run milk. | Photo by Patrick Smith/Getty Images Both Giorgia Villa and Elle Purrier St. Pierre, a U.S. runner, train on cheese It’s understandable why everyone is freaking out over photos of Italian Olympic gymnast Giorgia Villa having been sponsored by Parmigiano Reggiano. Villa posted photos of herself eating parmesan snacks and flipping over wheels of cheese back in 2022, as part of her work with the brand: How simple, how refreshing to see someone

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Take Part in Buzztime’s August Frequency Program!

Buzztime Business

If you love playing Buzztime and adore free stuff, August is your month to shine! Buzztime is offering an exciting opportunity for all its players to get rewarded just for indulging in their favorite trivia games. Play & Earn Rewards! Playing Buzztime in August isn’t just about the thrill of the game—it’s also about the thrill of earning rewards.

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For Yum Brands, KFC U.S. becomes a footnote

Restaurant Business

The Bottom Line: The company’s flagship brand is struggling in its domestic market as it loses ground to competitors. But it warranted barely a mention on the company’s earnings call.

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[Free Guide] 4 Steps to Take Labor Compliance from Reactive to Proactive in Every Store

Crunchtime

The fast-paced and unpredictable nature of a restaurant environment makes adherence to labor laws particularly challenging. High employee turnover rates can make it difficult to execute compliance programs, and teams need continuous training to ensure that labor laws are understood and followed.

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Seattle Chef Wayne Johnson dies at age 66

Restaurant Business

The former chef of the restaurants Andaluca and Ray's Boathouse was known for his decades of work with the nonprofit FareStart. He is credited with fostering equity and community in the food world by lifting others up.

Food 119
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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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7 Tips to Make Your Restaurant the Ultimate Social Dining Destination

TastyIgniter

Transform your restaurant into the ultimate social dining destination by creating a welcoming ambiance, offering shareable dishes, and providing interactive experiences. Leverage private dining options, exclusive events, and exceptional service to make your restaurant the go-to spot for unforgettable dinner parties.

Events 73
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Taco Bell stands out in a tough market

Restaurant Business

The Mexican chain’s same-store sales rose 5% last quarter, thanks to Cantina Chicken, even as customers reduce visits to other fast-food chains, including other Yum Brands concepts.

Marketing 122
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No Taste Like Home

EATER

Photo illustration by Lille Allen We dig into the stories behind iconic regional dishes, from Philly cheesesteaks to Chicago giardiniera to the perfect bowl of Texas chili No Taste Like Home We dig into the stories behind iconic regional dishes, from Philly cheesesteaks to Chicago giardiniera to the perfect bowl of Texas chili When it comes to talking about “American food,” it’s easy to slip into cliches about burgers and hot dogs.

Specials 137
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Outback Steakhouse turns to value as traffic falls

Restaurant Business

The casual-dining steak chain is hoping a $14.99 three-course meal will pull in choosy consumers, and it is planning more value offers this year.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Democratic VP Pick Tim Walz Has Long Centered Food Policy

EATER

Tim Walz, Diet Mountain Dew’s #1 fan. | Stephen Maturen/Getty Images The Minnesota governor also, refreshingly, seems like a normal human being who likes to eat On August 6, Democratic presidential nominee Kamala Harris chose Minnesota governor Tim Walz as her running mate. Now in his second term, Walz has made food a central part of his gubernatorial platform, including the passage of a landmark 2023 bill that made free lunch at school available to all Minnesota students.

Food 145
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The family-owned Porto's Bakery & Cafe in Los Angeles readies its next generation

Restaurant Business

This iconic 50-year-old brand with soon-to-be seven units is preparing for the next half century with a long-needed shift into the digital age.

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Hotel workers in 4 cities start voting today on whether to strike

Restaurant Business

The walk-offs could involve up to 13,500 workers, though their union cites the possibility of "rotating strikes," where the walkouts proceed property by property for a limited time.

Hotels 115
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First Watch sees fewer visits but little trading down

Restaurant Business

Meanwhile, its aggressive expansion plan remains in place, with 130 development projects underway.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Thousand-hole pancakes, Alex Stupak's state of mind, family dining and fries

Restaurant Business

Menu Talk: Pat and Bret discuss the latest trends and share an interview with Bryan Ogden, chef of Bourbon Steak New York.

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Here's a restaurateur's guide to what the summer's extraordinary politics signal for the business

Restaurant Business

Working Lunch: It's hardly been politics as usual. The implications might be equally as surprising.