Modern Restaurant Management

DECEMBER 27, 2024

With AI’s growing prominence in marketing discussions this year, brands have begun navigating both its potential and pitfalls. At the same time, economic uncertainty, consumer price sensitivity, and limited resources remain pressing concerns. For restaurant operators, these challenges underscore the importance of thoughtful decisions that boost efficiency and drive customer retention.

2025 110

2025 Loyalty Program Email Marketing Customer Experience 110

SpotOn

DECEMBER 27, 2024

Free food tastes better. You don't need a scientific study to know that a complimentary bread basket or coffee on the house becomes something greater than the sum of its parts. Loyalty programs offer a rare win-win for restaurant operators and guests alike. Guests get free food and operators gain a database of loyal customers, a tool for increasing sales, and a way to differentiate themselves in a competitive market.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Fast Casual 52

Modern Restaurant Management

DECEMBER 27, 2024

Continued trepidation. In 2024, restaurant traffic slowed while price sensitivity grew. While October showed signs of hope (YOY quick-service restaurant (QSR) traffic was positive for the first time in two years), we expect consumers will be cautious in 2025. Revenue Management Solutions’ (RMS) Q3 survey revealed that 36 percent of respondents said they plan to dine out less, and a higher percentage reported a decline in dining out across all restaurant segments.

2025 100

2025 2024 Point of Sale Customer Experience 100

Crunchtime

DECEMBER 27, 2024

As 7 Brew Coffee continues its remarkable growth trajectory, Chief Technology Officer Danyel Bischof-Forsyth joined Crunchtimes Ops Summit 2024 to share insights into how the brand balances technology implementation, data analytics, and people development to fuel its expansion. Named Breakout Brand of the Year by QSR Magazine , 7 Brew's approach to growth offers valuable lessons for the industry.

2024 78

2024 Leadership Magazine Technology 78

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Management

TastyIgniter

DECEMBER 27, 2024

A blog is a powerful tool for sharing ideas and building your brand. Automation tools can streamline content creation, from brainstorming to publishing, making the process more efficient and effective.

Blog 72

Blog Management Management 72

Margin Edge

DECEMBER 27, 2024

When we accept that good inventories are a practical necessity, we set the stage for better food costs, less waste and more efficiency well beyond the walk-in.

Inventory 52

Inventory 2025 Waste Food 52

The Salt

DECEMBER 27, 2024

The FDA has classified its recall of eggs sold under Costco's Kirkland brand as a Class I recall, a designation reserved for instances of the highest potential health risk including death.

Design 136

Design Reservations 136

EATER

DECEMBER 27, 2024

Because capitalism er, Santa never sleeps Shopping right after Christmas might feel a little anachronistic, but its precisely that sugar cookie -filled, liminal space of post-Christmas, pre-New Years Eve that turns out some of the best deals. Many of those deals will be Christmas-centric, of course; and I will definitely be checking out the tabletop tree deals for next years kitchen butter-themed kitchen tree.

2025 77

2025 2024 Supplies Definition 77

Modern Restaurant Management

DECEMBER 27, 2024

The food and beverage industry is on an exciting trajectory, continually evolving to surpass customer expectations. This past year, restaurants embraced digitalization and automation to prioritize convenience. In 2025, we anticipate more operators will scrutinize channel investments and adopt engagement-based loyalty programs, applications of AI will be focused and practical, and technology investments will be prioritized around self-service, kitchen automation, and communications infrastructure

Customer Experience 88

Customer Experience Customer Service Loyalty Program Kitchen Safety 88