Wed.Dec 20, 2023

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Transforming Customer Experiences: Four Ways to Embrace Innovation in the Restaurant Industry

Modern Restaurant Management

In the dynamic and ever-evolving restaurant industry, culinary experiences are shaping customer preferences. After all, this business is all about people with customers at the forefront of decisions being made. In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion.

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‘Martha Stewart’s Christmas’ Was a Book, a Fantasia, and a Target

EATER

Lille Allen/Eater If you build a gingerbread Baroque church, some people will take it personally Martha Stewart’s Christmas is, as they say in academia, a rich text. On the surface, it looks innocuous enough: a slim, photo-heavy chronicle of Martha’s own preparations for the 1988 Christmas season, beginning with the mixing of 10 enormous plum puddings the day after Thanksgiving and concluding with a sumptuous Christmas Day dinner.

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2023 Reflections: The Year That Was in Restaurants, Part Two

Modern Restaurant Management

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part. In 2023, the restaurant industry faced several challenges and made some missteps along the way. One significant issue was the industry's struggle to fully adapt to the post-pandemic world.

2023 197
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AI-Powered Menus Tailored to Your Nutritional Preferences

Goliath Consulting

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. This cutting-edge technology is revolutionizing the way we dine, offering a seamless and personalized experience that empowers consumers and benefits foodservice providers alike.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Newk's Eatery is quietly sold to Beef 'O' Brady's parent company

Restaurant Business

FSC Franchise Co. anticipates cross-franchising the fast-casual brand to Beef 'O' Brady's and The Brass Tap operators.

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Three Restaurant Industry Predictions for 2024

The Rail

Each year we take on the role of prognosticators and offer our view of what to expect from the upcoming year. As 2023 fades and 2024 emerges, we have seen the writing on the wall and offer you three trends worth considering for your annual planning. We start with the role of Artificial Intelligence (AI) then ask you to consider how you entertain your guests and finish with the conditions surrounding service charges.

2024 59

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The Restaurant Tech Revolution

OneDine

The restaurant industry has undergone a major tech revolution in recent years. From food ordering apps to automated kitchen devices, new innovations are dramatically changing the dining experience for restaurants and customers alike. In this post, we’ll highlight some of the most impactful restaurant technologies that have been game-changers for the industry.

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6 trends that reshaped the restaurant industry in 2023

Restaurant Business

New challenges emerged, especially downtown, while many operators looked back wistfully at bygone times, their hands held out for help on costs.

2023 124
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25 Sparkling Wines For A Dazzling Holiday Season

Sante

Tis the season for bubbles. There is nothing more festive than the pop of a cork on a bottle of Continue Reading The post 25 Sparkling Wines For A Dazzling Holiday Season appeared first on Santé Magazine.

Magazine 147
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For a large sector of the U.S. hospitality market, immigration reform is personal

Restaurant Business

Asian-American hotel operators can trace their families' arrivals to just a generation or two ago. They appreciate how a more open immigration policy would ease the U.S.'s labor plight.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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The Gilda Age

EATER

Lille Allen | Eater Once a rarity outside of Basque Country, the salty, spicy gilda is finding new fans across the globe A large, curved gourd snaked down the center of the snack table at a recent New York City event for the brand Birkenstock. The pintxos known as gildas poked out along the gourd’s length, each one skewering a pickled pepper, an anchovy, and an olive.

2008 127
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The year menu innovation got turbo-charged

Restaurant Business

2023 saw a lot of menu activity and unique food and drink launches. But many operators stuck with perennial favorites for LTOs.

Menu 124
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Enjoying Your Drink? Thank Rogue Cocktails.

EATER

Stir your sour. Forget the ice. Add more bitters. No, more. This irreverent, influential book published nearly 15 years ago rewrote the rules of modern bartending.

Book 118
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4 major tech trends from 2023

Restaurant Business

The year was a big one for tech adoption. But restaurant operations were picky about what capabilities and advances they embraced.

2023 115
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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In 2023, nostalgia, loyalty and value took center stage in restaurant marketing

Restaurant Business

When it came to restaurant marketing this year, operators found success by tapping into childhood memories, boosting loyalty and playing up deals.

Marketing 110
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What we're putting money on for 2024

Restaurant Business

In this season of attempting to peek around the corner to see what's ahead, here are predictions from the editors of Restaurant Business.

2024 105
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Merry merch and the year of car mukbangs

Restaurant Business

Nancy & Lisa: A look back on the wacky, the trendy and how restaurants became wearable.

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Notable openings (and closings) in this year of 'fluctuating fortunes'

Restaurant Business

Independent restaurant operators are creatives, by nature, and kept new and exciting concepts coming, despite economic headwinds.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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The biggest restaurant stories of 2023

Restaurant Business

California sets the stage for a new wage; Subway’s never-ending sale saga; the tipping conundrum and Boston Market’s mismanagement highlight the year’s top developments.

2023 126
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Can McDonald's succeed with its CosMc's experiment?

Restaurant Business

The Bottom Line: The test of the drive-thru beverage concept has generated a huge amount of attention and interest. But its ability to become a real competitor in the beverage market will depend on how it does in two years.

Beverage 116
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The best of Restaurant Business 2023

Restaurant Business

Here are the year’s best stories from RB editors, featuring everything from key menu trends to major investigations, inside stories of major regulatory efforts and fascinating new technology.

2023 124
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Industry luminaries we lost in 2023

Restaurant Business

The restaurant business said goodbye to a cheeseburger fiend who could also play guitar, the Buster of Dave & Buster's and the genius who came up with the Double-Double. Here's a list of the deaths that made the industry a poorer place.

2023 98
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Automated restaurants, Chipotle's next thing and a plant-based burger with Kevin Hart buzz

Restaurant Business

Here are a few concepts to watch in 2024. Some have only barely gotten started, but they promise big things.

2024 124
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How will the economy shape up in 2024? That's a great question

Restaurant Business

Earlier this year, economists—and some big restaurant chain executives—were certain of a recession. Now everybody is certain of a “soft landing.

2024 115
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Texas' new law spells trouble for restaurants. But mum's the word

Restaurant Business

Reality Check: The industry can't publicly condemn Abbott's anti-immigrant measure without looking like a chronic lawbreaker.

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Inside the turnaround at Potbelly

Restaurant Business

A Deeper Dive: Bob Wright, CEO of the Chicago-based sandwich chain, joins the podcast to discuss the company’s recovery from the pandemic and its own organic struggles.

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Streamline Your HR Processes with a Free HR Process Checklist Template

A process checklist is a valuable tool for any HR professional to help ensure that all tasks are completed on time and accurately and improve communication and collaboration among team members.

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The weird year in restaurant M&A

Restaurant Business

2023 was quiet when it came to restaurant chain deals. But that doesn’t mean it wasn’t an interesting year, thanks to Subway and Cava.

2023 111
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What's impacting menus in the year ahead

Restaurant Business

Lizzy Freier, director of menu research and insights for Technomic, digs into 2024’s top trends and predictions.

2024 113
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3 anvils hanging over restaurateurs' heads

Restaurant Business

Crystal balls tend to be hazy. Here are some what-ifs that may be difficult to tune in.

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