Modern Restaurant Management

OCTOBER 3, 2023

Ray Kroc, McDonald’s Founder/Fast Food Innovator, said it best, “Look after the customer and the business will take care of itself.” This business is all about people. You have to be able to adapt, evolve and ignite areas of the business with customers always being at the forefront of decisions being made. Engaging with customers on a local level is crucial for achieving long-term success, especially in a customer-driven competitive market.

Social Media 177

Social Media Customer Experience 2009 Customer Service 177

Sling

OCTOBER 3, 2023

If you’re a restaurant manager, you know it can be tough to schedule your employees around service times and rush periods. Especially if they’re accustomed to working a straight eight- or ten-hour shift. Thankfully, there is a solution: the split shift. What is a split shift? What are the advantages for employees and managers ? And is a split shift right for your business?

Customer Service 158

Customer Service Restaurant Law Tip Distribution Customer Experience 158

Restaurant Business

OCTOBER 3, 2023

In the past year, several major retail brands have been surprisingly frank with investors about the big financial hits they’ve taken due to theft and fraud. Yet the restaurant industry has been mostly silent about its similar problem: off-premise orders that are lost due to customer pickup mistakes, delivery driver errors and the restaurant version of shoplifting.

Ordering 110

Ordering Food Order Customer Service Customer Experience 110

Margin Edge

OCTOBER 3, 2023

If you’re in the restaurant business, you know there’s not a lot of downtime. As an operator, you maintain a fast pace to keep everything running smoothly and regardless sometimes things will go wrong. But when it comes to your finances, you literally can’t afford mishaps. That’s where easy-to-understand dashboards can save both time and money. Dashboards translate information into a visual to make data easier for our brains to understand.

Cash Management 105

Cash Management Loyalty Program Seating Small Business 105

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

2025

Restaurant Business

OCTOBER 3, 2023

The pizza delivery giant and the technology company will join forces to develop AI strategies to improve operations and customer service.

Customer Service 136

Customer Service Technology Delivery Operations 136

Culinary Cues

OCTOBER 3, 2023

Mr. Miyagi was on to something in The Karate Kid. There is a process, a rhythm, and an order to so many things in life. You can’t get to the end game without going through the steps requiring “patience, young grasshopper”. We all need to learn the process, the rhythm, and the order to reach a level of competence, understanding, and confidence – there is no shortcut.

Food Supply 375

Food Supply Café Entertainment Food Order 375

The Restaurant Times

OCTOBER 3, 2023

Charting a path that spans the domains of retail, e-commerce, and hospitality, Karl Goodhew’s story is a reflection of the remarkable possibilities that technology, innovation, and a relentless drive for change can create. From leading software engineering at Macy’s Inc., a $17 billion-dollar, Fortune 500 multi-brand retailer, to joining BurgerFi as Chief Technology Officer, Goodhew’s journey is a mosaic of diverse skills, profound curiosity, and a steadfast determination to ch

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Restaurant Business

OCTOBER 3, 2023

Five units were set up as separate companies so the employer could pay a lower minimum wage for companies with 25 workers or less, the state labor commissioner alleged.

Ordering 105

Ordering Operations 105

Sante

OCTOBER 3, 2023

Turkish, French press, espresso, or cold brew…which is the strongest?

253

253

Restaurant Business

OCTOBER 3, 2023

Vending machines aren't just for chips and soda anymore. Here’s a look at why new iterations are making waves in foodservice.

Operations 105

Operations 105

Advertisement

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

Cash Management

EATER

OCTOBER 3, 2023

Buenos Aires' first Golden Age of cocktails still inspires the city's unique cocktail culture in its emphasis on bittersweet flavors.

127

127

Restaurant Business

OCTOBER 3, 2023

The system developed by Hyphen is coming to the Cultivate Center in Irvine, Calif. Meanwhile, Sweetgreen and the soon-to-come Kernel are racing to perfect their robotic systems.

Technology 121

Technology 121

EATER

OCTOBER 3, 2023

Beale Street. | Getty Images A historic soul food restaurant popular with civil rights icons and celebrities, ribs from a barbecue hall-of-famer, Elvis-themed cocktails at a sophisticated bar on the east side, and more of Memphis’s best meals To understand the food community in Memphis, it helps to start with a wider view of this entrepreneurial city.

Bar 113

Bar Food 113

Restaurant Business

OCTOBER 3, 2023

With the new feature, some guests can get DoorDash credits when they check in at certain restaurants.

Technology 121

Technology 121

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Information

Planet Grape

OCTOBER 3, 2023

The post 2021 Terrazas de los Andes Chardonnay Reserva High Altitude Vineyards Mendoza appeared first on planet grape® wine review.

Vineyard 60

Vineyard 2021 60

Restaurant Business

OCTOBER 3, 2023

The fast-casual chain joins a handful of chains that are preparing for a flying food future.

Fast Casual 118

Fast Casual Casual Food Technology 118

Planet Grape

OCTOBER 3, 2023

The post 2021 Terrazas de los Andes Cabernet Sauvignon Reserva High Altitude Vineyards Mendoza appeared first on planet grape® wine review.

Vineyard 60

Vineyard 2021 60

Restaurant Business

OCTOBER 3, 2023

New to the lineup for the Taco Lover's Pass will be a Toasted Breakfast Taco coming on Oct. 12.

Food 118

Food 118

Advertiser: Paycor

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

2025

Planet Grape

OCTOBER 3, 2023

The post 2021 Terrazas de los Andes Malbec Reserva High Altitude Vineyards Mendoza appeared first on planet grape® wine review.

Vineyard 60

Vineyard 2021 60

Restaurant Business

OCTOBER 3, 2023

Under a new initiative championed by Gov. Kathy Hochul, the state is serving as a matchmaker between the new arrivals and prospective employers.

Hotels 115

Hotels Serving 115

Planet Grape

OCTOBER 3, 2023

The post 2018 Terrazas de los Andes Malbec Parcel N_10W Los Cerezos Las Compuertas Mendoza appeared first on planet grape® wine review.

2018 60

2018 60

Restaurant Business

OCTOBER 3, 2023

The Charlotte-based company said that a sale of the cookie delivery company five years after acquiring the chain would “unlock shareholder value.

Marketing 115

Marketing Delivery 115

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Definition

Planet Grape

OCTOBER 3, 2023

The post 2019 Terrazas de los Andes Grand Malbec High Altitude Vineyards Mendoza appeared first on planet grape® wine review.

Vineyard 60

Vineyard 2019 60

Restaurant Business

OCTOBER 3, 2023

Restaurant Rewind: The pop singer and proponent of a never-ending happy hour was that rare rock star who found nearly as much success in the hospitality business as he did in music. And he did have some company.

Waste 115

Waste Hospitality 115

EATER

OCTOBER 3, 2023

While a student at Cambridge, novelist C Pam Zhang found that squeamishness around meat is embedded into the English language — and by extension, Western attitudes towards the realities of meat It was in 2010, in a shared kitchen at Cambridge University, that I first came to harbor a secret disdain for the semantic squeamishness of English-speaking meat-eaters.

2010 133

2010 Back of House White Paper Dine-in 133

Restaurant Business

OCTOBER 3, 2023

At an Investment Summit, held on an actual summit in Southern California, restaurant investors shared advice for bringing in financial partners.

Ordering 110

Ordering 110

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Management

Restaurant Business

OCTOBER 3, 2023

Scarlett’s position, COO of casual dining, is being eliminated as part of “organizational design changes” at Bloomin’. He has worked there for nearly 30 years.

Casual 105

Casual Design Leadership 105