Embrace the Suck

APRIL 18, 2022

The restaurant world will never be the same after what we have been through over the past few years. Things have changed rapidly for restaurants around the globe and many look to the USA for trends and insight into which direction the industry is headed. I can tell you from working with over 2200 independent restaurants over the last 12 years that in any market regardless of current economic conditions…a lot of restaurants struggle (20%), and some just survive (60%).

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs.

Operations 240

Operations Point of Sale POS Small Business 240

Sante

APRIL 18, 2022

A comprehensive guide.

Management 241

Management Management 241

Culinary Cues

APRIL 23, 2022

Now that I have your attention and you are back in your chair, let me explain. The margins are very tight, in fact they are so tight that most business savvy people would wonder why anyone would ever want to own a restaurant. The cost of raw materials seems to always go up, most ingredients that restaurants use are highly perishable, customer volume is less predictable than we would like, seasonal differences in quality are quite significant, the supply chain is out of step with demand, and wast

Food 391

Food Seasonal Menu Waste Point of Sale 391

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

7 Shifts

APRIL 25, 2022

Making decisions for your restaurant without business intelligence is like trying to run a sushi restaurant without fish — without it, you aren't going to stay open for very long. It's what separates the restaurants that survive from the restaurants that thrive. Restaurant business intelligence , or BI, “leverages software and services to transform data into actionable insights that inform an organization's strategic and tactical business decisions.

Operations 370

Operations Point of Sale Inventory Restaurant Law 370

Perfect Daily Grind

APRIL 3, 2022

How green coffee is stored is key to cup quality. Good storage maintains the cup profile of a coffee, while poor storage can detract from it. As such, this is understandably something that specialty coffee roasters take seriously, as do producers and traders. Like any other agricultural or food product, green coffee has a shelf life. This is how long it can stay at an optimal level of freshness before quality begins to deteriorate.

Online Ordering 199

Online Ordering Article Food Order Food Safety 199

Modern Restaurant Management

APRIL 25, 2022

Being a business owner you must be aware that a repeat customer is better than a new customer. This is due to the reason that repeat customers tend to spend more money as compared to new customers. Therefore, if a business can retain its customers, it can easily boost the profits by 95%. However, for today’s businesses, retaining customers is not that easier.

Loyalty Program 218

Loyalty Program Advertising Point of Sale Customer Service 218

ChowNow

APRIL 1, 2022

When your daily grind is running a restaurant, there’s a lot on your plate–from managing staff to taking orders to keeping diners happy. Social media may seem more fit for the back burner, but investing a bit of time and attention into your online platforms is one of the best ways to boost your brand and sales. Make your social media efforts count by getting more reach on every post, the easy way.

Social Media 147

Social Media Food Truck Food Order Online Ordering 147

Culinary Cues

APRIL 7, 2022

Decades of working in or focusing on kitchens and kitchen life have led me to wonder, and sometimes question what I really know. Our resumes never really tell the story, at least not the important story. A resume may reflect on where you have spent time, the title that you have been given, and the scope of the business, but what do I (you) really know after all this time and all of those positions?

Training 381

Training Social Media Presentation Café 381

7 Shifts

APRIL 14, 2022

In the wake of the great resignation , restaurants have been raising labor costs to both attract and retain all-star employees. These raises have certainly helped employee standard of living, but they also require more accurate multi location scheduling and team management to keep menu costs low and the restaurant profitable. Nowadays, an over-staffed shift costs more because your restaurant could be seriously overspending on labor.

Small Business 370

Small Business Restaurant Law Customer Experience Management 370

Advertiser: Paycor

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Hiring

Perfect Daily Grind

APRIL 6, 2022

With the exponential growth of specialty coffee in recent years, we’ve seen a corresponding rise in the emergence of nano roasters, home roasters, and coffee shops starting to roast their own beans. With more and more small businesses looking to enjoy the many benefits of freshly roasted coffee, there are arguably a number of questions about the economic viability of running a small roasting operation.

Management 192

Management Management Small Business Point of Sale 192

Crunchtime

APRIL 26, 2022

Restaurants feeling the strain of “The Great Resignation” are turning to technology for help. A panel of industry leaders at the Restaurant Leadership Conference in Phoenix, Arizona discussed how through the use of technology, they are empowering team members and addressing some of the labor challenges the industry is facing today.

Leadership 148

Leadership Technology Management Management 148

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

EATER

APRIL 13, 2022

Carmen Chan. Helen Cho has worked with Anthony Bourdain, W. Kamau Bell, David Letterman, and Lisa Ling. Here’s how she became a television showrunner. In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Today’s installment: Helen Cho. Helen Cho didn’t originally set out to work in food television, but not long after she left film school, she found herself working on some of the industry’s most important docu-trave

Travel 138

Travel Food Take-out Social Media 138

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Culinary Cues

APRIL 29, 2022

This is a direct message to all of those young cooks just starting out, dishwashers, culinary students, and seasoned veterans of the kitchen – you can go as far as you want to go in the food business as long as you are willing to put in the work, build a plan, and stick to the plan. Am I exaggerating? NO! I believe this wholeheartedly, there is no limit to what you can achieve if you believe that you can and invest the energy and time.

Influencer 390

Influencer Small Business Book Take-out 390

Thrive POS

APRIL 8, 2022

We've seen common themes so far this year with numerous restaurateurs purchasing new equipment, front-loading inventory, adding locations, or remodeling. With a simple one-page application and no collateral needed, you could jump on this trend with a cash advance of up to $250,000 to invest in your restaurant business. Check out this list of Quikstone Capital Solutions' customers that have made major investments in their growing businesses so far this year.

Equipment 125

Equipment Inventory Point of Sale POS 125

Perfect Daily Grind

APRIL 4, 2022

In the coffee industry, larger roasters generally have a greater capacity to manage price risk, but small and medium-sized roasters also have tools at their disposal. Managing price risk might seem much more difficult for smaller roasters (who simply don’t have access to the same kind of tools and expertise), but that doesn’t mean they’re unable to do so.

Pricing 166

Pricing Management Management Point of Sale 166

Sculpture Hospitality

APRIL 12, 2022

One of the most important steps in improving your bar’s profitability is to implement an effective bar inventory management program. The problem is, inventory management can be a bar manager’s worst nightmare.

Inventory 138

Inventory Bar Management Management 138

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Modern Restaurant Management

APRIL 11, 2022

As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. According to the 2022 State of the Restaurant Industry report from the National Restaurant Association, more than half of restaurant operators believe it will be a year or more before business conditions return to normal, with on

Cash Management 203

Cash Management Healthcare Social Media Communication 203

Lady Boss Blogger

APRIL 7, 2022

Are you an influencer or an entrepreneur with a social media presence? Then you probably know how important it is to market yourself on social media. Setting smart and achievable goals for your social media accounts is critical for success. Keep reading to learn how to hit your goals and master social media marketing. 1. […]. The post How To Hit Your Social Media Marketing Goals appeared first on LadyBossBlogger.

Social Media 173

Social Media Marketing Influencer Blog 173

Culinary Cues

APRIL 16, 2022

You remember those early moments with food – the aha moments when a dish really surprised you. The flavor, aroma, texture, or presentation made you sit back in your chair, close your eyes, and wonder how anything could be this good. We have all had those moments – this is likely the reason that a career in food became inevitable. That first fresh, briny oyster; the experience of a perfectly braised, fork tender, full-flavored, silky lamb shank; the incredible crunch of a crusty, salt

Hotels 380

Hotels Presentation Reservations Social Media 380

Thrive POS

APRIL 13, 2022

Buy a new pizza place using Thrive Pizza Point-of-Sale? First of all, congrats! We are committed to helping you build this business. Second, you may be feeling a little uncertain about what changes you need to make to your point-of-sale and credit card processing accounts.

Point of Sale 134

Point of Sale POS Delivery Technology 134

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Perfect Daily Grind

APRIL 19, 2022

Typically, when we talk about espresso equipment, we imagine a machine with groupheads, a steam wand, and a built-in boiler, whether it’s semi-automatic or fully automatic. . However, in recent years, we’ve seen the resurgence of “simpler” alternatives: manual espresso machines which use pressure generated from the user pushing down on the brew chamber to extract coffee.

Point of Sale 157

Point of Sale Definition Equipment Customer Experience 157

Sculpture Hospitality

APRIL 7, 2022

Food inventory management is a critical part of your restaurant operations. It helps reduce food loss and the associated increase in the cost of goods sold.

Inventory 129

Inventory Management Management Food 129

Modern Restaurant Management

APRIL 18, 2022

As restaurants continue to deal with the staffing shortages affecting the entire industry, they inevitably look for ways to improve the employee experience. Measures such as better pay, attractive benefits, and flexible scheduling may attract more workers, but they aren’t quite solving the overall labor challenge. Restaurants that can’t find the workers they need must figure out how to make the most of the staff they already have.

Seating 203

Seating Customer Experience Customer Service Take-out 203

Sante

APRIL 5, 2022

Optimize Your Restaurant's Google My Business Account.

Management 241

Management Management 241

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management

Culinary Cues

APRIL 18, 2022

I have never physically owned a restaurant, but I have always approached the position of chef as if I did. Like many chefs that I have known over the years, I was always “all in” when it came to my actual responsibilities and those that I perceived where there. Those who physically own a restaurant are the ones who write the checks; they are constantly faced with all the decisions that go along with that responsibility, oftentimes tough decisions, and oftentimes decisions that require some level

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Café Hospitality Operations Blog 342

EATER

APRIL 7, 2022

Courtesy Amy’s Kitchen. Amy’s Kitchen prides itself on being a “positive impact” company. Its workers say they have a long way to go. “We’re now proudly B Corp certified!” chirps a green banner on the homepage of Amy’s Kitchen, the organic packaged and prepared-foods giant. It’s positioned above an image of the company’s founders, the Berliner family — Andy, who is currently the CEO of Amy’s Kitchen, with his wife Rachel and their daughter, Amy, after whom the company is named — dressed in down

Kitchen Safety 131

Kitchen Safety Food Safety Certification Consumer Goods 131

Perfect Daily Grind

APRIL 13, 2022

In recent years, there’s no denying that home espresso machines have changed to meet the evolving needs of home coffee consumers. Today, with the rise of the “home barista”, more people than ever are looking for a machine that can easily replicate café-quality beverages. To learn more about how home espresso machines have evolved, I spoke to two experts from Gruppo Cimbali : Filippo Mazzoni and Maria Vittoria Rinaldi.

Marketing 159

Marketing Café Sustainability Beverage 159

Food Business

APRIL 29, 2022

Poio is a casual Mexican BBQ place in Kansas City. Chef Carlos Montera is it’s savvy, yet grounded owner. He’s created a menu that works well as a stand alone operation in the heart of Kansas City, and could also become more. This episode is a chance to explore whether to or whether not to count on investors, and why. Chef Carlos is honest in his conversation, and his words are what a young start up owner wants to know.

Small Business 130

Small Business Delivery Casual Take-out 130

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing