July, 2023

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Uncover Your Restaurant’s Uniqueness: A Path to Standing Out

Modern Restaurant Management

Restaurant operators are always looking for new tools, promotion channels, and advertising options, but they might not be quite sure what they need to say to tempt a potential guest. Before dealing with promotion of any kind, you should determine your restaurant’s base: the value of the establishment, its uniqueness, target audience, and the place that the restaurant occupies in the minds of guests.

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Resurrect Your Dead Times and Fill Seats with Marketing Innovations

Modern Restaurant Management

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Now, you can resurrect your dead times and build a new stream of revenue through innovative technology providing messaging that appeals directly to each consumer on a personal level. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money.

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169 – 7 most common Restaurant Marketing mistakes

Marketing4Restaurants

A lot of businesses thrive or die depending on the amount of marketing done. Here are some common mistakes we’ve observed that hinder most businesses: Zero marketing One of the most basic mistakes is simply not doing any marketing at all. Some believe that the product would be enough to carry the name around but that is still lost potential customers.

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Embracing AI: A Recipe for Success in the Restaurant Industry

Modern Restaurant Management

Artificial intelligence (AI) isn’t new, but suddenly it’s everywhere. Stories of its perils or profits appear in everything you read, scroll, listen to, or watch, making it difficult to separate hype from help. Our Revenue Management Solutions (RMS) team believes AI falls into the latter category. We also believe in the fast-paced world of the restaurant industry, Artificial Intelligence (AI) is emerging as a key ingredient for success.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Six Ways to Manage Payroll for Multi-Location Restaurants

Crunchtime

This post was contributed by Sage, a Crunchtime accounting and payrol l integration partner. Managing restaurant payrollis a complex business, and it becomes more challenging the more restaurants you have­—especially if they’re based in different locations.

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The History of Tipping: Some Facts (or Myths) You Should Know About It

Bizimply

Did you know tipping started in the Roman Imperial Era? Or that tipping can make you understand how satisfied your customers are? Check out those and other curiosities about Tipping Culture in the UK and Ireland. The post <b> The History of Tipping</b>: Some Facts (or Myths) You Should Know About It appeared first on Bizimply.

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How Kwini Reed Makes Intentional Restaurants at Poppy + Rose and Poppy & Seed

7 Shifts

Kwini Reed fell into the restaurant industry by accident. She met her now husband and business partner, chef Michael Reed when he worked at Poppy + Rose in downtown LA. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers.

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Wine, Menu, and Service: Restaurant Fails to Avoid

Sante

I travel often as a food and wine writer, eating in high-end restaurants wherever I can find them. I also read my colleague’s writings. Here are some common restaurant fails that are easy to avoid.

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Revolutionizing Guest Experiences Through Virtual Hospitality

Modern Restaurant Management

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. In today’s highly competitive landscape, marketing departments are focused on getting a 360-degree view of the customer in order to personalize their e

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Enhancing Restaurant Operations: Achieving Continuous Improvement

Sculpture Hospitality

In the ever-evolving landscape of the restaurant industry, standing out and thriving requires more than just offering great food. It demands a relentless pursuit of excellence, a commitment to continuous improvement, and an unwavering dedication to delivering exceptional experiences for customers.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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"Just Because" Celebrations!

The Wine Knitter

Fourth of July has come and gone, and the fireworks and sparklers have been put away. However, the sparkles, as in sparkling wine, continue at my house with corks popping and bubbles flowing! I never need an occasion to pour sparkling wine, and as I’m sure you all know by now, I love celebrating “just because” moments. Don’t you?

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TO A CHEF – SIMPLE ISN’T EASY

Culinary Cues

Keep it simple – do it well The word “simple” is so misunderstood. We understand “easy” to mean without much physical, mental, or emotional effort, but “simple” is hard to define because simple in a kitchen can be quite challenging physically, mentally, and emotionally. These words are not synonymous. Brewing coffee is easy, but brewing exceptional coffee is not simple.

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Death by a Thousand Service Fees

EATER

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another. These fees, which can range from 3 percent to 20 percent of your total bill, are increasingly ubiquitous as the cost of doing business gets more expensive for restaurants.

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RESTAURANTS – BALANCING THE ART AND THE BUSINESS

Sante

Restaurants must find the fine balance of the art of cooking and effectively running a business

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Revolutionizing Restaurant Supply Chains: The Impact of AI on Transparency, Validation, Verification, and Sustainability

Modern Restaurant Management

Artificial Intelligence (AI) technology has become invaluable in the food industry. It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand.

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Frontline Managers: How Can You Prioritise Work-Life Balance?

Bizimply

Having trouble finding a good mix between work and life as a Frontline Manager? Want to know how to handle your tasks and still be there for your family? Check out our blog post about work-life balance for useful tips for finding balance. The post <b>Frontline Managers</b>: How Can You Prioritise Work-Life Balance? appeared first on Bizimply.

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New Professional Coffee Solution Meets Consumer Demand While Cutting Down On Labor

Restaurant Business

Consumers drink a lot of coffee, and they drink it all day long. Coffee-based drinks have a place across most dayparts in foodservice settings, according to Technomic’s 2022 Beverage Consumer Trend Report—77% of consumers said that they order coffee for breakfast, 26% order coffee for lunch, 13% for dinner and 26% enjoy coffee as a between-meal snack.

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IT’S NOT JUST A TOMATO

Culinary Cues

A young cook once said to me: “Why are you so caught up in this ingredient, it’s just a tomato.” I was dumbfounded, it was hard to form the words that should be easy to say so instead, I just stared at him until he finally turned away and went back to work coring and quartering – just a tomato. I remember returning to my office, closing the door, and taking the time to collect my thoughts before calling him in.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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People online are drinking laundry detergent again

EATER

Paige Vickers / Vox The borax challenge was never just a dangerous TikTok trend. Disclaimer: This article is for informational purposes only; the writers are not recommending drinking Borax. Just don’t. The video has all the emblems of someone sharing their recipe for a nutritious smoothie: ingredients laid out on the counter, captions touting their health benefits.

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Summertime: A look inside the Offseason in the ski resort industry

Sante

Last June, around 5 p.m. on any given Thursday night I knew exactly what I would be doing.

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How Does Your Service Measure Up?

Modern Restaurant Management

Restaurant customers are back, with many restaurants reporting business close to pre-pandemic levels. And those consumers want the restaurant experience, according to a survey earlier this year by the National Restaurant Association. It reported that “84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up.” Take a minute now and think of five things that you believe bring your customers back tim

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This is not a joke: Chinese people are eating — and poking fun at — #whitepeoplefood

The Salt

The playful term is trending on social media: Urban workers are embracing (even while joking about) easy-to-fix, healthy Western-style lunches — think sandwiches, veggies. a lonely baked potato.

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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Hotel foodservice workers strike in Los Angeles

Restaurant Business

The front- and back-of-house employees are part of what their union representatives say is the area's largest walkout in decades, with 15,000 workers involved.

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CHEFS – COMMITTED, REALISTIC, EXPERIENCED, COMPETENT, and CONFIDENT

Culinary Cues

The single greatest attribute of a chef is confidence. “I can do this” are the words that rally the team, that instill calm, that pull people together, and attract supporters. This is what draws the very best employees to a restaurant, leads those with the means to invest in the business, and lights up the media who will paint a picture of excellence that builds excitement and anticipation around a dining experience.

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The Casa Bonita Reopening Is Real but It Might as Well Be a Joke

EATER

Casa Bonita. | Hyoung Chang/Getty The “South Park” creators have dumped $40 million into the beloved Colorado restaurant, which is now selectively open, but to what end is still unclear You wanna come on down to where, exactly? If the answer is “unincorporated Park County, Colorado,” an hour or two outside of Denver, great news: Two guys from around there have been making a TV show about it for 26 years and counting.

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Why [me]: Tiffany's Story

Margin Edge

As People and Talent Administrator, Tiffany Marquess, is one of the most seasoned employees at MarginEdge and also is one of the first people you talk to in the hiring process. Coincidence? For a company with a strong culture and deep roots in the hospitality industry, we think not. Tiffany has been with MarginEdge essentially since the company was created, but her story with supporting restaurants starts years before that at a hostess stand in an Outback Steakhouse.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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A Day in the Life: Jean-Georges Restaurant Director of Restaurants Vincenzo Decaria

Modern Restaurant Management

Jean-Georges Director of Restaurants Vincenzo Decaria was raised in Crotone, Italy surrounded by hotels and restaurants. While studying for a law degree, he worked nights at restaurants and bars. He then started working at a private members club, Café Royal and visited New York for a consultancy job and ended up staying. Decaria has been with Jean-Georges Management for seven years and played a fundamental part in opening many of Jean-Georges’ restaurants including L’Italien and L’Asiatique in M

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The Key to Save Time and Money? Efficient Scheduling

Bizimply

Running a business can be challenging, with 92% of businesses facing higher costs in 2023. An effective solution is to have a scheduling strategy. The post The Key to Save Time and Money? <b>Efficient Scheduling</b> appeared first on Bizimply.

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Bloomin' promotes Sheilina Henry to president of Fleming's

Restaurant Business

The industry veteran and operations specialist has spent more than a decade at Bloomin’, most recently as group vice president of diversity, equity and inclusion and off-premise dining.

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THE KNIFE’S EDGE

Culinary Cues

A few days ago, I decided to hang up my chef’s toque. After 55 years working and teaching in kitchens, it was time to step aside. This did not mean I would no longer be working on something food related, just not at the same level as I had for all that time. Simultaneously, my wife of 48 years and I have been clearing out much of the “stuff” accumulated over five decades, sifting through memories, laughing on occasion, and wondering why on earth we hung on to all of this.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a