Restaurant Business

AUGUST 31, 2023

Brands like Chipotle, Starbucks and Domino's are leaning on AI to do things like predict traffic, set prices and bake pizzas before they're even ordered.

Pricing 137

Pricing Ordering Technology 137

Modern Restaurant Management

AUGUST 23, 2023

Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? Many are trying out subscription models to see if they can benefit restaurants and guests. To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company.

Loyalty Program 167

Loyalty Program Customer Experience Customer Service Mobile Ordering 167

Modern Restaurant Management

AUGUST 28, 2023

General Mills Foodservice is putting the Chefs of the Mills to the test against back-of-house obstacles in its new “Chefs on the Line” video series, Each episode will challenge General Mills Foodservice’s resident culinary experts with the high-stakes scenarios that foodservice operators face every day. In the first episode, General Mills Foodservice corporate chefs Ted Osorio and Jessie Kordosky must throw together a brunch service with no staff, using only what’s on han

Back of House 167

Back of House Customer Service Inventory Operations 167

The Eat Restaurant

AUGUST 22, 2023

Good food is the most important thing about any restaurant. Yet, more and more customers tend to care if the place looks, smells, and sounds good.

Food 147

Food Management Management 147

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Management

Open for Business

AUGUST 10, 2023

Finding staff for a restaurant can be a big challenge in the hospitality industry. Knowing how to hire employees can make or break your restaurant. A reliable, dedicated staff is your biggest asset, but high-quality employees are hard to find—especially when the industry is still feeling the effects of a labor shortage. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employe

Hiring 167

Hiring Recruiting Reference Website Management 167

Restaurant Business

AUGUST 25, 2023

A majority of employees no longer have to vote 'yea' in certain circumstances for the whole staff to become part of a union.

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Sante

AUGUST 7, 2023

Tipflation is a hot topic. It is on the lips and screens of foodservice and retail operators, service workers, and of course, consumers.

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Retail Operations 246

Crunchtime

AUGUST 4, 2023

This is the fourth part in a five-part series about understanding the ROI of ops excellence in restaurants. So far, we’ve outlined the overall value of ops excellence, explored how better inventory and food cost management impact profitability, and looked at the ROI of completing work correctly and on time. Now, we’re focusing on the ROI of labor management–understanding the value of labor management through better scheduling and compliance and the impact on profitability and employee engagement

Management 147

Management Management Inventory Food 147

Restaurant Technology Guys

AUGUST 29, 2023

? Elevate your restaurant's loyalty game with AI-powered personalization! Discover how advanced algorithms are transforming loyalty programs into tailored experiences that keep diners coming back for more. The future of customer loyalty is here. Learn more on our blog! #CustomerLoyalty #AIPersonalization #RestaurantTech The post Revolutionizing Customer Loyalty Programs with AI-Powered Personalization appeared first on Restaurant Technology Guys.

Loyalty Program 105

Loyalty Program Blog Customer Experience Technology 105

Culinary Cues

AUGUST 21, 2023

PART TWO: The Era of the Chef: Ah, now things really changed. The once restaurateur-centric restaurant was about to become chef-centric. Seemingly happening overnight – the chef went from a behind the scenes after-thought to a celebrity. Beginning with a few flamboyant artisans like Jeremiah Tower, Paul Prudhomme, Wolfgang Puck, and Alice Waters – the chef came out from behind the curtain as the star of the show, the person responsible for over-the-top food that wowed and inspired people of all

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Back of House Food Supply Government Dine-in 400

Advertiser: Paycor

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

2025

7 Shifts

AUGUST 23, 2023

For many in the hospitality industry, tipping is an integral part of their restaurant's culture. It influences the livelihoods of restaurant workers around the world. That's why we're so proud to launch a new product that simplifies the process for employers and employees alike. I'm excited to introduce Tip Payouts , an easy-to-use tip payment solution that empowers restaurant managers to send tips directly to employees' bank accounts in seconds.

Tip Distribution 195

Tip Distribution Cash Management Restaurant Law Insurance 195

Social Hospitality

AUGUST 11, 2023

In order to run a successful restaurant, you must also have an easy-to-navigate website. Implementing a solid SEO strategy may not be the heart of a good restaurant, but it certainly can help. Here are some SEO practices for restaurants to boost their digital presence and attract customers. Why SEO is crucial for restaurant businesses It’s a mistake to think only large-scale or online businesses are the only ones to benefit from SEO.

SEO 195

SEO Social Media Reservations Online Ordering 195

Modern Restaurant Management

AUGUST 31, 2023

Viewers of "The Bear" understand how viral trends tempt first-time guests, but how do restaurants convert those novelty-seekers into brand champions and realize long-term value? Loyalty expert Hope Neiman, CMO at Tillster, says these are the four things she sees that restaurants often get wrong when building loyalty programs + brand champions: Lack of clarity and consistency.

Loyalty Program 175

Loyalty Program Mobile Ordering Customer Experience Magazine 175

Sante

AUGUST 31, 2023

If failure is so common in the restaurant industry, shouldn’t we study it?

Management 221

Management Management 221

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Crunchtime

AUGUST 1, 2023

This is the third part in a five-part series about understanding the ROI of ops excellence in restaurants. First, we outlined the overall value of ops excellence in restaurants , and then explored how better inventory and food cost management impact profitability.

Inventory 147

Inventory Management Management Food 147

Culinary Cues

AUGUST 28, 2023

The media is in love with the drama, as confessions of abused cooks find ample press time, and despondent cooks who leave the business trash talk their previous employers. It’s all so overdone and not true of the majority. After absorbing all the negative press and glamorized abusive behavior it’s no wonder restaurants are having a tough time recruiting employees.

Entertainment 376

Entertainment Back of House Consumer Goods Recruiting 376

7 Shifts

AUGUST 3, 2023

Hugo's has been a West Hollywood staple since 1980, and recently expanded with a new location just over the hill in Studio City. A legacy institution, the management team at Hugo's West Hollywood and Hugo's Studio City was looking for ways to modernize their operations. They started by adopting a cloud-based point of sale in Toast , and added 7shifts to aid in managing their growing team.

Point of Sale 195

Point of Sale Audits Book POS 195

ChowNow

AUGUST 30, 2023

Eager to establish a stronger connection with your customers and increase repeat orders? With branded mobile apps, Diners are much more likely to reorder. Our restaurants who have purchased an iOS and Android app typically see a 2x increase in orders. With branded mobile apps from ChowNow, your restaurant is effectively purchasing real estate on customers’ phones.

Mobile Ordering 147

Mobile Ordering Document Certification Website Management 147

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Modern Restaurant Management

AUGUST 28, 2023

There have never been more ways for restaurants to capture information about customers. Yet, restaurateurs often struggle to keep pace with marketing trends. Yes, data is more abundant than ever, but data is only a tool. It isn’t useful in its own right. It needs to be used in a way that has utility for restaurateurs before it can take your restaurant to new heights.

Loyalty Program 167

Loyalty Program Management Management Point of Sale 167

Food Business

AUGUST 25, 2023

Line abandonment falls into an operational topic, which is Pillar 3, in the Six Pillars of a Successful Business. How does it happen? In the restaurant industry customers leave a line before completing their intended transaction, which in this case would be ordering their food and dining at the restaurant. This phenomenon can occur in various contexts, such as waiting in line to place an order, waiting for a table to become available, or waiting to pay the bill.

Customer Service 130

Customer Service Customer Experience Food Order Seating 130

Crunchtime

AUGUST 3, 2023

This post was contributed by Sage, a Crunchtime accounting and payroll integration partner. In the restaurant industry, communication is vital. You have to make sure front-of-house and back-of-house staff are in sync and that employees know what’s expected of them. You also need to connect with your customers as part of a positive experience.

Communication 147

Communication Front of House Back of House Customer Experience 147

Culinary Cues

AUGUST 24, 2023

The very thing that makes a complex kitchen environment work is the same thing that drives non-culinary folks away from professional chefs. Everything has a place, and everything is in its place, is a mantra that becomes an obsession with cooks and chefs. It is the very act that allows cooks to push through the chaos of a restaurant kitchen day with military precision and awareness of looming uncertainty.

Back of House 412

Back of House Front of House Food Order Uniforms 412

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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7 Shifts

AUGUST 2, 2023

So, you've decided to implement a digital tip payout solution in your business—congratulations! Now it's time to get your team on board! Technology continues to revolutionize our lives and the world, and the restaurant industry is no exception. Restaurants without team management tools may miss out on top talent, like those who value tech: Gen Z.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Wasserstrom

AUGUST 31, 2023

The restaurant industry is a competitive one. Management and owners are under pressure to keep their restaurants profitable. This pressure may lead to setting unrealistic expectations for their front-of-house (FoH) and back-of-house (BoH) employees to stay ahead of the competition. For this article, we asked foodservice industry employees about common problems they face with management and […] The post What Restaurant Employees Want From Management appeared first on The Official Wasserstro

Management 116

Management Management Front of House FOH 116

Modern Restaurant Management

AUGUST 22, 2023

While AI has potential benefits to numerous, critical industries, there’s a huge learning curve for the development of a true AI solution, and there are significant limitations to its effectiveness during this learning period. While it’s promising, it’s not the magic bullet to increase your revenue in 2023. Conversely, proven solutions exist that can increase your guest personalization and drive new revenue, today.

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

EATER

AUGUST 31, 2023

Chiyo’s tonic and broth bundle. | Chiyo Some of these meals are based largely on the Chinese traditions of zuo yue zi, or sitting the month A version of this post originally appeared on August 26, 2023 , in Stephanie Wu’s newsletter, “From the Editor,” a roundup of the most vital news and stories in the food world. Read the archives and subscribe now.

Delivery 119

Delivery Back of House 2011 2023 119

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Sculpture Hospitality

AUGUST 22, 2023

Food inventory software helps you streamline operations, minimize waste and maximize profits. Here are the top 10 features to look for in a solution.

Inventory 116

Inventory Food Waste Operations 116

Culinary Cues

AUGUST 19, 2023

PART ONE: An Immigrant Nation Melting Pot: America was the land of opportunity and tens of thousands came to our shores, through Ellis Island, and stood at the gates of New York ready to become American and bring their ethnic influence the country’s profile. Italians, French, Irish, Greeks, Germans, Chinese, Japanese, and every other nationality brought their cultural traditions in search of a place in American life.

Hotels 349

Hotels Influencer Compost Recycling 349

Buzztime Business

AUGUST 25, 2023

The future is bright for Buzztime we continue to build experiences that bring guests into bars and keep them coming back. This fall we are bringing back one of our most popular features in QB1 and will continue to bring new and engaging experiences to our Bar Buddies. Join us for a webinar on Wednesday, September 6th at 1 pm ET / 10 am PT to hear about Buzztime can bring to your location now and into the future.

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Webinar Bar Entertainment Customer Experience 148

Crunchtime

AUGUST 24, 2023

Learn how Fair Workweek laws affect multi-unit restaurant operations and how to set your stores up for success amid ever-changing restrictions.

2023 147

2023 Restaurant Law Operations 147

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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