Restaurant Business

AUGUST 31, 2023

Brands like Chipotle, Starbucks and Domino's are leaning on AI to do things like predict traffic, set prices and bake pizzas before they're even ordered.

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Pricing Ordering Technology 137

Modern Restaurant Management

AUGUST 23, 2023

Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? Many are trying out subscription models to see if they can benefit restaurants and guests. To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company.

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Modern Restaurant Management

AUGUST 28, 2023

General Mills Foodservice is putting the Chefs of the Mills to the test against back-of-house obstacles in its new “Chefs on the Line” video series, Each episode will challenge General Mills Foodservice’s resident culinary experts with the high-stakes scenarios that foodservice operators face every day. In the first episode, General Mills Foodservice corporate chefs Ted Osorio and Jessie Kordosky must throw together a brunch service with no staff, using only what’s on han

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Back of House Customer Service Inventory Operations 167

The Eat Restaurant

AUGUST 22, 2023

Good food is the most important thing about any restaurant. Yet, more and more customers tend to care if the place looks, smells, and sounds good.

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Food Management Management 147

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Open for Business

AUGUST 10, 2023

Finding staff for a restaurant can be a big challenge in the hospitality industry. Knowing how to hire employees can make or break your restaurant. A reliable, dedicated staff is your biggest asset, but high-quality employees are hard to find—especially when the industry is still feeling the effects of a labor shortage. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employe

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Hiring Recruiting Reference Website Management 167

Restaurant Business

AUGUST 2, 2023

Whether a "service charge," "living wage fee" or "happy kitchen fee," how surcharges appear on guest checks—and how they are disclosed—can be key in protecting a restaurant from costly litigation.

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Operations 98

Crunchtime

AUGUST 4, 2023

This is the fourth part in a five-part series about understanding the ROI of ops excellence in restaurants. So far, we’ve outlined the overall value of ops excellence, explored how better inventory and food cost management impact profitability, and looked at the ROI of completing work correctly and on time. Now, we’re focusing on the ROI of labor management–understanding the value of labor management through better scheduling and compliance and the impact on profitability and employee engagement

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Management Management Inventory Food 147

Culinary Cues

AUGUST 21, 2023

PART TWO: The Era of the Chef: Ah, now things really changed. The once restaurateur-centric restaurant was about to become chef-centric. Seemingly happening overnight – the chef went from a behind the scenes after-thought to a celebrity. Beginning with a few flamboyant artisans like Jeremiah Tower, Paul Prudhomme, Wolfgang Puck, and Alice Waters – the chef came out from behind the curtain as the star of the show, the person responsible for over-the-top food that wowed and inspired people of all

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Modern Restaurant Management

AUGUST 31, 2023

Viewers of "The Bear" understand how viral trends tempt first-time guests, but how do restaurants convert those novelty-seekers into brand champions and realize long-term value? Loyalty expert Hope Neiman, CMO at Tillster, says these are the four things she sees that restaurants often get wrong when building loyalty programs + brand champions: Lack of clarity and consistency.

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Loyalty Program Mobile Ordering Customer Experience Magazine 175

ChowNow

AUGUST 30, 2023

Eager to establish a stronger connection with your customers and increase repeat orders? With branded mobile apps, Diners are much more likely to reorder. Our restaurants who have purchased an iOS and Android app typically see a 2x increase in orders. With branded mobile apps from ChowNow, your restaurant is effectively purchasing real estate on customers’ phones.

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Mobile Ordering Document Certification Website Management 147

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

Buzztime Business

AUGUST 25, 2023

The future is bright for Buzztime we continue to build experiences that bring guests into bars and keep them coming back. This fall we are bringing back one of our most popular features in QB1 and will continue to bring new and engaging experiences to our Bar Buddies. Join us for a webinar on Wednesday, September 6th at 1 pm ET / 10 am PT to hear about Buzztime can bring to your location now and into the future.

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Bar Webinar Entertainment Customer Experience 148

Sante

AUGUST 31, 2023

If failure is so common in the restaurant industry, shouldn’t we study it?

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Management Management 242

Crunchtime

AUGUST 1, 2023

This is the third part in a five-part series about understanding the ROI of ops excellence in restaurants. First, we outlined the overall value of ops excellence in restaurants , and then explored how better inventory and food cost management impact profitability.

Inventory 147

Inventory Management Management Food 147

Culinary Cues

AUGUST 24, 2023

The very thing that makes a complex kitchen environment work is the same thing that drives non-culinary folks away from professional chefs. Everything has a place, and everything is in its place, is a mantra that becomes an obsession with cooks and chefs. It is the very act that allows cooks to push through the chaos of a restaurant kitchen day with military precision and awareness of looming uncertainty.

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Back of House Front of House Food Order Definition 411

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Modern Restaurant Management

AUGUST 28, 2023

There have never been more ways for restaurants to capture information about customers. Yet, restaurateurs often struggle to keep pace with marketing trends. Yes, data is more abundant than ever, but data is only a tool. It isn’t useful in its own right. It needs to be used in a way that has utility for restaurateurs before it can take your restaurant to new heights.

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Loyalty Program Management Management Point of Sale 167

EATER

AUGUST 10, 2023

Grasmere Gingerbread For the last 169 years, Grasmere Gingerbread has been selling sweets beside the much-visited graveyard that houses William Wordsworth, becoming a tourist attraction in its own right The village of Grasmere literally straddles the River Rothay in the middle of northwest England’s Lake District and figuratively the perilous line between quaint and twee, between historic detail and modern invention meant to charm tourists into spending money.

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Front of House Back of House Small Business Customer Experience 98

Margin Edge

AUGUST 15, 2023

Running a successful restaurant involves juggling multiple tasks and responsibilities, from managing invoices and inventory to keeping track of sales and budgets. It’s a full-on adventure – with every day bringing its own set of challenges. In this fast-paced industry, having the right tools and tech stack can make all the difference.

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Restaurant Business

AUGUST 30, 2023

The fast casual’s franchisees say they’re struggling with its price restrictions, coupled with high costs. And one operator says the barbecue chain put her store on the market without her knowledge.

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Pricing Operations Marketing 126

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Crunchtime

AUGUST 3, 2023

This post was contributed by Sage, a Crunchtime accounting and payroll integration partner. In the restaurant industry, communication is vital. You have to make sure front-of-house and back-of-house staff are in sync and that employees know what’s expected of them. You also need to connect with your customers as part of a positive experience.

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Communication Front of House Back of House Customer Experience 147

Bizimply

AUGUST 30, 2023

Hospitality Mavericks Podcast: Learning from Biodiversity for Business with Chef Chantelle Nicholson, founder of Apricity. Discover the recipe for success of the restaurant with "conscious cooking, joyful dining" as the chef shares their team culture and how she overcomes industry challenges. The post Learning from <b>Biodiversity for Business</b> with Chef Chantelle Nicholson appeared first on Bizimply.

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Hospitality Retail Management Management 98

Modern Restaurant Management

AUGUST 22, 2023

While AI has potential benefits to numerous, critical industries, there’s a huge learning curve for the development of a true AI solution, and there are significant limitations to its effectiveness during this learning period. While it’s promising, it’s not the magic bullet to increase your revenue in 2023. Conversely, proven solutions exist that can increase your guest personalization and drive new revenue, today.

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Marketing Social Media Point of Sale Customer Service 167

EATER

AUGUST 7, 2023

As much as 39 inches of water filled Three Penny Taproom after a storm last month. | Three Penny Taproom A soggy summer has led to widespread water damage across the Green Mountain State — again. Here’s how restaurateurs are staying afloat in the aftermath. Just a few hours before rain that would flood pockets of Vermont and bring the capital city to an “apocalyptic” standstill began, the owner of Three Penny Taproom in Montpelier was putting the final screw in place on a $300,000 restaurant exp

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Insurance 2011 Equipment Food Supply 98

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Sante

AUGUST 30, 2023

Three Finger Jack Cabernet Sauvignon is a breathtaking experience that left a strong, indelible impression on my palate. The wine delivers an unparalleled depth of flavor courtesy of its robust, structured build, which is further reinforced with dense tannins.

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Restaurant Business

AUGUST 4, 2023

Operators should consider how a modern system can set up a restaurant for today’s tech-savvy customer and scale with tech advances for years to come.

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POS Operations Technology 98

Crunchtime

AUGUST 24, 2023

Learn how Fair Workweek laws affect multi-unit restaurant operations and how to set your stores up for success amid ever-changing restrictions.

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2023 Restaurant Law Operations 147

Bizimply

AUGUST 11, 2023

Hospitality Mavericks Podcast - Creating a Positive Workplace Culture: Insights from Ashley Godfrey, Professor of Escoffier School Of Culinary Arts on how theory can help hospitality managers overcome real-world hospitality challenges. The post Creating a <b>Positive Workplace Culture</b>: Insights from Professor Ashley Godfrey appeared first on Bizimply.

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Hospitality Management Management Retail 98

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management

Modern Restaurant Management

AUGUST 21, 2023

As an investor in some of America’s most iconic brands, I’ve identified some key elements that every food brand can focus on in 2023 to grow and scale their business. When looking to invest in a food concept, we look for these seven elements: 1. Strong Unit Economics and Profitability In 2023, investors are looking for businesses that have their fundamentals down and are disciplined in their operations.

Food 167

Food 2023 Social Media Customer Experience 167

EATER

AUGUST 11, 2023

Cassandra Holmes. | Drew Arrieta A new deal with the city of East Phillips, Minneapolis could rehabilitate a former superfund site — and reinvigorate the members of the Little Earth of United Tribes who live there This story was originally published on Civil Eats. Cassandra Holmes got involved in environmental justice organizing after her 16-year-old son , Trinidad Flores, died in 2013 upon suddenly developing dilated cardiomyopathy, a heart condition that scientists have found to be associated

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Back of House Employee Relations Point of Sale Education 98

Sante

AUGUST 11, 2023

Moscato D'Asti Nivole Vineyards - Photo Courtesy Michele Chiarlo WineryMoscato d’Asti is one of Italy’s most recognizable wines. It is a delicate, effervescent, and aromatic wine made from Moscato Bianco, which has been grown for centuries in northern Piedmont in the province of Asti. Moscato d’Asti’s popularity is attributed to its freshness and lightness, which makes it enjoyable at any time and during any season.

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Vineyard 245

Restaurant Business

AUGUST 29, 2023

The burger chain is planning a “strategic refranchising program,” refranchising restaurants in certain markets to operators that then build more locations.

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Marketing Operations 116

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing