Modern Restaurant Management

MAY 21, 2024

What do today’s restaurant operators need to manage the challenging sales environment? A break. Specifically, a coffee break. More specifically, a specialty beverage break. That is, according to Revenue Management Solutions (RMS) recent survey, Tapping into Specialty Beverages to Maximize Restaurant Sales , which suggests that the coffee (or boba or smoothie or soda) break is a growing trend— and one that could significantly boost your restaurant’s revenue.

Beverage 197

Beverage Fast Casual Seasonal Menu Customer Experience 197

SpotOn

MAY 13, 2024

One-third of tipped restaurant workers report no change in their tips over the last year A majority of tipped workers still expect the standard 15% - 20% tip  Technology is providing a solution for improved guest experience and enabling tipped workers to take home more pay SAN FRANCISCO, Calif., May 13, 2024 — The emergence of preset tip amounts and requests for tips in spaces outside the hospitality industry has some Americans feeling burnt out from the concept of tipping altogether

Point of Sale 111

Point of Sale Customer Service Customer Experience 2024 111

The Eat Restaurant

MAY 8, 2024

It's no surprise, deciphering spreadsheets and tracking every penny can take the joy out of running a restaurant. Therefore, restaurant accounting software is the chef’s secret ingredient for financial efficiency.

Take-out 158

Take-out Management Management 158

EATER

MAY 2, 2024

Building on decades of Korean Mexican cuisine in the city’s Pequeño Seúl, restaurants are crafting menus with global influences and attracting new customers The smells of Korean barbecue and Mexican street food mingle in the air of Zona Rosa, a central neighborhood of Mexico City. They hint at the longtime mixing of cultures within the busy corridors of Paseo de la Reforma and Avenida Insurgentes, which anchor Pequeño Seúl (Little Seoul).

SEO 122

SEO Café Fine Dining Customer Experience 122

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Management

Squirrel Systems

MAY 3, 2024

In today’s competitive dining industry, maintaining profitability while keeping prices stable is a significant challenge for restaurateurs. High operating costs, fluctuating commodity prices, and the ever-evolving preferences of guests can all squeeze margins. However, there are effective strategies that restaurants can employ to enhance their financial performance without having to increase menu prices.

Pricing 98

Pricing Loyalty Program Waste Social Media 98

TastyIgniter

MAY 4, 2024

In 2024, successful restaurant management involves embracing technology, prioritizing sustainability, making data-driven decisions, cultivating an engaged workforce, and personalizing customer experiences. By implementing these practices, restaurant managers can optimize efficiency, align with consumer demands, make informed choices, motivate staff, and provide memorable dining experiences, positioning their establishments for enduring success in the evolving restaurant industry.

2024 89

2024 Management Management Customer Experience 89

Sante

MAY 11, 2024

Mother’s Day is right around the corner and if there is anyone that deserves to be showered with gifts, it Continue Reading The post 10 Wines To Celebrate Mother’s Day appeared first on Santé Magazine.

Magazine 264

Magazine 264

Crunchtime

MAY 16, 2024

Learn how restaurants can tackle the complexities of labor law compliance by exploring strategies for achieving a fair and compliant workplace.

Restaurant Law 167

Restaurant Law 167

Restaurant Business

MAY 16, 2024

Rants about Chipotle's portion shrinkage are viral on TikTok, but the fast-casual chain insists nothing has changed and guests can just ask for more.

Fast Casual 128

Fast Casual Casual Operations 128

Culinary Cues

MAY 20, 2024

It’s been 89 years since Escoffier stood in front of a range for the last time, yet his presence is still felt by professional cooks and chefs. One could claim, and rightfully so, that he had the greatest influence on the profession and that the chefs’ job was elevated to new levels because of Escoffier’s efforts, approach towards cooking, vision, and skill.

Hotels 282

Hotels Front of House Fine Dining Back of House 282

Advertiser: Paycor

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

2025

7 Shifts

MAY 23, 2024

Every manager aims for maximum operational efficiency in their restaurants, but achieving this isn't easy, with the industry's success rate recorded at only 20%. Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

Modern Restaurant Management

MAY 1, 2024

Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.

Communication 197

Communication Operations Leadership Employee Relations 197

Sante

MAY 3, 2024

“Good” is a misleading term when it comes to business. Good is another way of expressing “acceptable”, or “average”, and Continue Reading The post HOW TO OPERATE A GREAT RESTAURANT appeared first on Santé Magazine.

Operations 208

Operations Magazine Management Management 208

Crunchtime

MAY 9, 2024

With billions of burgers served worldwide each year, brands are always looking for ways to stand out from the crowd and keep customers coming back for more. It starts with equipping your teams to deliver great experiences consistently and empowering them with the right processes and standards to do so. When implementing an operations execution tool, or when making any kind of change to a process, it is crucial to empower field users to drive that change.

Equipment 167

Equipment Customer Experience Operations Serving 167

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

EATER

MAY 15, 2024

Heedayah Lockman Get in, losers, we’re going to make some mozzarella You’ve seen the videos: A woman, apron tied around her waist, plunges her hands into a bowl of soft, bubbly dough. She speaks in dulcet tones — or perhaps not at all — as she details the two-day process of mixing, proofing, and baking a loaf of sourdough. She makes cheese from scratch for the homemade macaroni and cheese that she lovingly serves to her children.

Back of House 141

Back of House Take-out White Paper Front of House 141

Culinary Cues

MAY 28, 2024

I vividly remember being 10 years old, standing outside a diner window in downtown Buffalo, New York with my mother as I stared in amazement of the short order cook in full display. I only recall snippets of experiences from those early years, but this – I remember. He was poetry in motion. There were no wasted steps and he seemed to know where everything he needed was located without even looking.

Food Order 284

Food Order Ordering Café Hotels 284

7 Shifts

MAY 8, 2024

86’d: 7shifts’ old dirty apron. In: A refreshed 7shifts uniform. That’s right. With our new logo and brand design, we’re renewing our focus on our restaurant partners for the years ahead. Today, I’m excited to share our updated brand and what’s to come for our amazing customers — including why we made these changes and how we’ve connected the entire restaurant employee experience.

2013 243

2013 Uniforms Website Management Customer Experience 243

Modern Restaurant Management

MAY 29, 2024

"Restaurants thinking about implementing surge pricing need to balance the revenue upside with the potential brand backlash," says Savneet Singh, CEO of PAR Technology. "While third-party delivery companies were expected to commoditize food like airline tickets, the opposite happened: people became more attached to their favorite brands.

Pricing 193

Pricing Airlines Loyalty Program Education 193

Advertisement

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Sculpture Hospitality

MAY 22, 2024

Even if you’re a total rockstar restaurateur, whipping up culinary masterpieces and keeping your customers happy - there’s probably one thing you wish you had more of… time.

Inventory 124

Inventory Management Management 124

Crunchtime

MAY 7, 2024

The restaurant industry is always changing and operates at a constant high pace. As a result, it can be easy to lose sight of certain value drivers, keeping locations from operating at maximum efficiency. Crunchtime’s Steve Larsen was recently joined by Senior Director of Ops Services at SPB Hospitality, Michael Matos, along with Executive Chef and VP of Culinary for SSP America, Chuck Hatfield, for a webinar discussing some of these important value drivers.

Webinar 158

Webinar Management Management Hospitality 158

EATER

MAY 21, 2024

The salad plate at Hamburger America in NYC. | Photo illustration by Lille Allen; photo by Luke Fortney Why deli salad plates — simply, scoops of mayo-based salads served with pickles or cottage cheese — are the ideal meal There’s a certain holdover of spiral-bound cookbooks and mid-century tearooms that I’ve been craving lately, a dish that simultaneously appeals to my sense of nostalgia and the way I like to eat right now.

Back of House 142

Back of House Coaching Seasonal Menu 2023 142

Culinary Cues

MAY 16, 2024

It’s 2 a.m. and you’re wide awake knowing that in sixty more minutes your workday begins. It’s been this way, your routine, for more than a dozen years now. The sun won’t even break the horizon for a few more hours as you pour that first cup of coffee and look out your window to the dark, quiet, peaceful night. In earlier years it was common for police to pull you over on the way to work thinking that you must be driving home from a local bar after last call.

Café 251

Café Food Order Education Retail 251

Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

7 Shifts

MAY 23, 2024

The competition in the restaurant industry is getting tighter. In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. This proves that any restaurant business owner who wants to survive in this economy should be open to trying unconventional sales strategies to attract customers and continue making a profit.

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-

Mobile Ordering 193

Mobile Ordering Front of House Customer Service FOH 193

Next Restaurants

MAY 14, 2024

By Eric Tress, Contributor Do you feel overwhelmed when juggling multiple social media pages for your restaurant? According to recent research, the average internet user uses 6.7 social networks in a month. This means you can reach millions of people through social media marketing, which is why it is an essential aspect of running a business. In this article, we’ll share tips on managing multiple social media accounts for your restaurant to maximize their benefits.

Social Media 106

Social Media Website Management Customer Service Online Ordering 106

Crunchtime

MAY 15, 2024

It was a typical bustling Friday rush. However, during this particular shift, chaos unfolded that would test the resolve of the staff and reveal unexpected compliance issues. As general manager (GM), I can’t say I didn’t see this coming. In fact, I tried to signal the alarm to leadership many times, along with my team, who often felt their feedback fell on deaf ears.

Leadership 165

Leadership Management Management 165

Advertisement

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

EATER

MAY 16, 2024

While some organizations have made strides to provide child care for restaurant staff, easy child care solutions are far from the norm for restaurant workers When Lisa Baptiste worked as a restaurant host, it was a constant puzzle finding someone to watch her 6-year-old Kennard. From Wednesday to Sunday, she’d be at the Brooklyn restaurant Beso, which serves a mix of Caribbean and American comfort food, until closing, sometimes as late as 3 a.m.; her shifts could be as short as 10 hours or as lo

Employee Relations 128

Employee Relations Government Hospitality Take-out 128

Sante

MAY 31, 2024

Operating a neighborhood restaurant is a labor of love. The work is physically, mentally, and emotionally difficult but spiritually rewarding. Continue Reading The post PRAISE FOR THE NEIGHBORHOOD RESTAURANT appeared first on Santé Magazine.

Magazine 147

Magazine Operations 147

SpotOn

MAY 22, 2024

It has been a jam-packed couple of days in Chicago. It’s also one of the most exciting weeks of the year, as I’m always excited to talk to restaurant people and hear about their challenges and hopes for the future.  As the dust begins to settle, I’m grateful for another year of connecting with new folks and old friends and seeing the scope of what’s possible for restaurants to expand.

2024 111

2024 Point of Sale Tip Distribution Email Marketing 111

Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. However, according to recent data , the “quit rate” in the US accommodation and food services is the highest among sectors and is outpacing the overall quit rate by more than 70 percent. What can restaurant operators do to attract and retain talent for the busy season ahead? Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring an

Recruiting 189

Recruiting Front of House Back of House Hiring 189

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Webinar