Modern Restaurant Management

MAY 21, 2024

What do today’s restaurant operators need to manage the challenging sales environment? A break. Specifically, a coffee break. More specifically, a specialty beverage break. That is, according to Revenue Management Solutions (RMS) recent survey, Tapping into Specialty Beverages to Maximize Restaurant Sales , which suggests that the coffee (or boba or smoothie or soda) break is a growing trend— and one that could significantly boost your restaurant’s revenue.

Beverage 197

Beverage Fast Casual Seasonal Menu Customer Experience 197

SpotOn

MAY 13, 2024

One-third of tipped restaurant workers report no change in their tips over the last year A majority of tipped workers still expect the standard 15% - 20% tip  Technology is providing a solution for improved guest experience and enabling tipped workers to take home more pay SAN FRANCISCO, Calif., May 13, 2024 — The emergence of preset tip amounts and requests for tips in spaces outside the hospitality industry has some Americans feeling burnt out from the concept of tipping altogether

Point of Sale 111

Point of Sale Customer Service 2024 Customer Experience 111

The Eat Restaurant

MAY 8, 2024

It's no surprise, deciphering spreadsheets and tracking every penny can take the joy out of running a restaurant. Therefore, restaurant accounting software is the chef’s secret ingredient for financial efficiency.

Take-out 158

Take-out Management Management 158

EATER

MAY 2, 2024

Building on decades of Korean Mexican cuisine in the city’s Pequeño Seúl, restaurants are crafting menus with global influences and attracting new customers The smells of Korean barbecue and Mexican street food mingle in the air of Zona Rosa, a central neighborhood of Mexico City. They hint at the longtime mixing of cultures within the busy corridors of Paseo de la Reforma and Avenida Insurgentes, which anchor Pequeño Seúl (Little Seoul).

SEO 115

SEO Fine Dining Café Customer Experience 115

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Squirrel Systems

MAY 3, 2024

In today’s competitive dining industry, maintaining profitability while keeping prices stable is a significant challenge for restaurateurs. High operating costs, fluctuating commodity prices, and the ever-evolving preferences of guests can all squeeze margins. However, there are effective strategies that restaurants can employ to enhance their financial performance without having to increase menu prices.

Pricing 98

Pricing Loyalty Program Waste Social Media 98

Restaurant Engine

MAY 22, 2024

The corporate lunch crowd wants to eat out, so it’s up to you to entice them to your restaurant. Looking to improve your profitability over the lunch hour? It turns out that workers who take a lunch break and actually leave their offices are more satisfied with their jobs and may even be more efficient. Knowing this can help you craft a marketing strategy to get more office workers in your restaurant over the lunch hour.

Loyalty Program 108

Loyalty Program Email Marketing Coupons Online Ordering 108

Crunchtime

MAY 16, 2024

Learn how restaurants can tackle the complexities of labor law compliance by exploring strategies for achieving a fair and compliant workplace.

Restaurant Law 167

Restaurant Law 167

Restaurant Business

MAY 16, 2024

Rants about Chipotle's portion shrinkage are viral on TikTok, but the fast-casual chain insists nothing has changed and guests can just ask for more.

Fast Casual 128

Fast Casual Casual Operations 128

Modern Restaurant Management

MAY 1, 2024

Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.

Communication 197

Communication Operations Leadership Employee Relations 197

EATER

MAY 15, 2024

Heedayah Lockman Get in, losers, we’re going to make some mozzarella You’ve seen the videos: A woman, apron tied around her waist, plunges her hands into a bowl of soft, bubbly dough. She speaks in dulcet tones — or perhaps not at all — as she details the two-day process of mixing, proofing, and baking a loaf of sourdough. She makes cheese from scratch for the homemade macaroni and cheese that she lovingly serves to her children.

Back of House 141

Back of House Take-out White Paper Front of House 141

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

SpotOn

MAY 22, 2024

It has been a jam-packed couple of days in Chicago. It’s also one of the most exciting weeks of the year, as I’m always excited to talk to restaurant people and hear about their challenges and hopes for the future.  As the dust begins to settle, I’m grateful for another year of connecting with new folks and old friends and seeing the scope of what’s possible for restaurants to expand.

2024 111

2024 Point of Sale Tip Distribution Email Marketing 111

Sante

MAY 3, 2024

“Good” is a misleading term when it comes to business. Good is another way of expressing “acceptable”, or “average”, and Continue Reading The post HOW TO OPERATE A GREAT RESTAURANT appeared first on Santé Magazine.

Operations 235

Operations Magazine Management Management 235

Crunchtime

MAY 9, 2024

With billions of burgers served worldwide each year, brands are always looking for ways to stand out from the crowd and keep customers coming back for more. It starts with equipping your teams to deliver great experiences consistently and empowering them with the right processes and standards to do so. When implementing an operations execution tool, or when making any kind of change to a process, it is crucial to empower field users to drive that change.

Equipment 167

Equipment Customer Experience Operations Serving 167

Restaurant Business

MAY 8, 2024

Marketing Bites: When one chicken chain told influencer Miri the Siren she could no longer make videos, she has found several others who are relishing the engagement her content brings.

Social Media 116

Social Media Influencer Marketing 116

Advertisement

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Modern Restaurant Management

MAY 29, 2024

"Restaurants thinking about implementing surge pricing need to balance the revenue upside with the potential brand backlash," says Savneet Singh, CEO of PAR Technology. "While third-party delivery companies were expected to commoditize food like airline tickets, the opposite happened: people became more attached to their favorite brands.

Pricing 193

Pricing Airlines Loyalty Program Education 193

EATER

MAY 21, 2024

The salad plate at Hamburger America in NYC. | Photo illustration by Lille Allen; photo by Luke Fortney Why deli salad plates — simply, scoops of mayo-based salads served with pickles or cottage cheese — are the ideal meal There’s a certain holdover of spiral-bound cookbooks and mid-century tearooms that I’ve been craving lately, a dish that simultaneously appeals to my sense of nostalgia and the way I like to eat right now.

Back of House 142

Back of House Coaching Seasonal Menu 2023 142

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Squirrel Systems

MAY 23, 2024

In the highly competitive hospitality industry, hotels strive to provide exceptional experiences that set them apart from their competitors. One crucial element that significantly enhances a guest’s stay is the quality of food and beverage service. Hotel restaurants not only offer convenience but also serve as an extension of the hotel’s brand, contributing to the overall guest experience.

Hotels 105

Hotels Beverage Catering Travel 105

Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Crunchtime

MAY 7, 2024

The restaurant industry is always changing and operates at a constant high pace. As a result, it can be easy to lose sight of certain value drivers, keeping locations from operating at maximum efficiency. Crunchtime’s Steve Larsen was recently joined by Senior Director of Ops Services at SPB Hospitality, Michael Matos, along with Executive Chef and VP of Culinary for SSP America, Chuck Hatfield, for a webinar discussing some of these important value drivers.

Webinar 158

Webinar Management Management Hospitality 158

Restaurant Business

MAY 7, 2024

When lower-income diners are feeling budget strain, the fast-casual Portillo's feels it most in the drive-thru. To address that, the restaurant chain is working to get orders through car windows faster.

Fast Casual 119

Fast Casual Pricing Casual Ordering 119

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-

Mobile Ordering 193

Mobile Ordering Front of House Customer Service FOH 193

EATER

MAY 16, 2024

While some organizations have made strides to provide child care for restaurant staff, easy child care solutions are far from the norm for restaurant workers When Lisa Baptiste worked as a restaurant host, it was a constant puzzle finding someone to watch her 6-year-old Kennard. From Wednesday to Sunday, she’d be at the Brooklyn restaurant Beso, which serves a mix of Caribbean and American comfort food, until closing, sometimes as late as 3 a.m.; her shifts could be as short as 10 hours or as lo

Employee Relations 117

Employee Relations Government Hospitality Take-out 117

Advertisement

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

SpotOn

MAY 3, 2024

If you work in the food service industry, the National Restaurant Association Show is the place to be. It's an annual trade show with more than 50,000 professionals, 2,200 exhibitors , and 900 product categories in a space that covers over 11 football fields. However, with an event this big, your visit can easily turn into information overload.

2024 98

2024 2023 Food Supply Hotels 98

Revel Systems

MAY 2, 2024

Meet Emerging Enterprise Account Executive Lynne DeVall Get to know some of the best and brightest at Revel Systems® in our recurring “People POS” question-and-answer series. Our previous spotlight featured Josh Starkey , a professional services consultant who travels the U.S. helping our clients implement Revel’s platform.

POS 100

POS Travel 100

Crunchtime

MAY 15, 2024

It was a typical bustling Friday rush. However, during this particular shift, chaos unfolded that would test the resolve of the staff and reveal unexpected compliance issues. As general manager (GM), I can’t say I didn’t see this coming. In fact, I tried to signal the alarm to leadership many times, along with my team, who often felt their feedback fell on deaf ears.

Leadership 165

Leadership Management Management 165

Restaurant Business

MAY 20, 2024

Flynn Group LP has acquired Wendy's restaurants in New Zealand. The largest franchise operator in the world, Flynn already owns rights to develop the burger brand in Australia.

Franchise 116

Franchise Franchising Operations 116

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management

Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. However, according to recent data , the “quit rate” in the US accommodation and food services is the highest among sectors and is outpacing the overall quit rate by more than 70 percent. What can restaurant operators do to attract and retain talent for the busy season ahead? Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring an

Recruiting 189

Recruiting Front of House Back of House Point of Sale 189

EATER

MAY 3, 2024

From adaptogen powders to AG1 and collagen, why are so many of us self-medicating with supplements? When my first novel was released in 2017, I found myself depleted and exhausted. For an introverted writer, going on a book tour was a shock to the system. For the first time, I was speaking in public, fielding questions about writing, trying to put words to an intuitive endeavor.

Healthcare 113

Healthcare Online Ordering Food Order Influencer 113

Slurp!

MAY 7, 2024

Dalam perniagaan F&B, menu kedai makan merupakan perkara utama yang digunakan oleh pelanggan untuk menavigasi pelbagai pilihan makanan. Kebiasaannya, pelanggan akan melihat keseluruhan menu, membaca description makanan kemudian barulah mereka akan lihat harga sebelum membuat pesanan. Oleh sebab itu, menu kedai makan perlu ringkas, padat dan disusun dengan baik dan teliti.

Menu 98

Menu Point of Sale POS 98

Sante

MAY 8, 2024

There is still time to enter the Santé Wine & Spirits Awards Program The post 2023 Was a Tough Year for Wine: Here Are Some Tips to Make 2024 Stellar appeared first on Santé Magazine.

2024 257

2024 2023 Magazine 257

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing