Social Hospitality

JANUARY 5, 2022

The pandemic has drastically affected the restaurant industry. For most restaurants, the focus remains on delivery and pickup to serve customers. The pandemic’s toll on restaurants was more limited than otherwise because of delivery services. Even remote parts of the world embraced restaurant and food delivery apps like never before. For example, queries for app development in Ireland was high because many restaurants and essential service providers wanted to build mobile apps to take on d

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Delivery 459

Restaurant365

JANUARY 4, 2022

Restaurant inventory management plays a key role in overcoming rising food prices. Logistics challenges and labor shortages have fueled rising food prices at the wholesale level. Data from the Bureau of Labor Statistics showed the November Producer Price Index, a measure of wholesale prices, up 9.6% from a year ago. Rising food prices have had an impact on the food sector for some time, with ingredient values above levels for the same time last year.

Inventory 148

Inventory Pricing Management Management 148

Modern Restaurant Management

JANUARY 10, 2022

It’s no secret that the restaurant industry has changed dramatically in the last two years. COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. Although the pandemic will continue to change how we navigate the restaurant industry moving forward, many operators are looking to find their new normal and begin proactively investing in their success again.

Back of House 208

Back of House 2022 BOH Front of House 208

7 Shifts

JANUARY 26, 2022

Are you managing one location (or several) of a multi-unit restaurant business? If so, you're not alone - 3 in 10 restaurants are part of a multi-location business. One of the biggest challenges that comes with multi-location restaurant ownership is managing teams across locations. Regulations, red tape, and disconnected technology make staff management in a restaurant group or franchise difficult and time-consuming.

Management 459

Management Management Restaurant Law Hiring 459

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Culinary Cues

JANUARY 11, 2022

The real question is: “Is it ever a good time to become a restaurateur?” The underlying answer stems from one simple word: “uncertainty”. Entering the restaurant business has always been like a non-swimmer jumping in the deep end of the pool and hoping that he or she will float. But now we can’t even be certain that there will be water in the pool. Before you turn and run away or write me off as unaware of how you have the perfect formula for success, just hear me out.

Customer Experience 377

Customer Experience Café Hospitality Customer Service 377

Embrace the Suck

JANUARY 24, 2022

The Coronavirus Pandemic is unlike anything we have ever experienced. Times like these bring out the best in some people and the worst in others. It has forced some to close for good and for others to rethink their reason for staying in this industry. Some have added take-out and delivery. Others have embraced the virtual restaurant concept as a way to add additional revenue streams.

Cash Management 259

Cash Management Leadership Take-out Coaching 259

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Store-level managers need to know what’s going on at their locations before they arrive for their shifts.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

JANUARY 26, 2022

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. In fact, before COVID in 2016, both single people and couples spent a total of 35 million dollars on Valentine’s day experiences. While gifts are great, dates night at a sit-down restaurant remain probably the most common and traditional V-Day activity.

Social Media 225

Social Media Seasonal Menu Advertising Events 225

7 Shifts

JANUARY 5, 2022

The term “ restaurant technology " is thrown around a lot, and it's understandable why restaurant owners and employees are skeptical when they hear it. Service fees, crashing apps, and missing integrations can create problems instead of solving them. However, some restaurant technology is actually true to its potential - and the numbers back it up. One system is currently used in more than 22,000 restaurant locations and utilized by 650,000 restaurant professionals.

Back of House 368

Back of House Point of Sale Front of House Coaching 368

Culinary Cues

JANUARY 15, 2022

Every person has needs that go beyond food, shelter, and clothing. Of course, we require those important things to survive, but survival to the average person is never enough. Getting by does not inspire and will never address the potential that we all have. It is the ability and desire to strive for this potential that allows us to jump out of bed in the morning and face the day knowing that we can and will contribute in some way.

Uniforms 421

Uniforms Front of House Food Safety Healthcare 421

Advertiser: Paycor

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Hiring

ChowNow

JANUARY 19, 2022

Ingrained (styled “ingrained”) is a self-described “playful snack apothecary” that makes healthy vegan and gluten-free treats in Chicago’s River North neighborhood. Eye-popping photos of chocolate bars and truffles certainly don’t look like your usual health-food store, but that’s exactly what makes Andrew and Sydney Verwilst’s concept so popular. .

Online Ordering 148

Online Ordering Point of Sale Food Order Small Business 148

Cheetah

JANUARY 30, 2022

Reading Time: 3 minutes. Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. They include everything from back-of-house supplies like gloves and containers, to customer-facing single use-items like takeout packaging, utensils, napkins, and straws. Although supply chains have barely recovered from two years of disruption, demand for disposable restaurant supplies continues to surge with the delivery boom.

Supplies 148

Supplies Food Supply Compost Back of House 148

Restaurant365

JANUARY 27, 2022

While QR code-based menus have been in existence for more than 10 years they were slow to gain acceptance. However, their adoption has escalated through the pandemic. Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. Diners have embraced this new technology.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Yes, the importance of a good customer experience has always been key. However, between staffing shortages, high customer expectations, and pent-up demand due to the ever-in-flux restaurant landscape, it’s more int

Technology 223

Technology Front of House Back of House Online Ordering 223

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

7 Shifts

JANUARY 19, 2022

Leading multi-unit restaurant brands are using technology to scale. Discover how a few are using 7shifts to manage scheduling and communication. Having many restaurants to manage is a pretty good problem to have. It means that guests love what you're offering enough to support your growth. You get to serve more people your brand of hospitality, and provide more people with jobs and careers.

Point of Sale 370

Point of Sale Franchising Franchise Communication 370

Culinary Cues

JANUARY 29, 2022

It always upsets me to run into a cook with a bleak attitude towards working in a kitchen. When an individual complains about the hours, his or her team, a lousy chef, a restaurant that doesn’t care about them, about how uninspiring the food is, or how poor the pay is and how limited the opportunities, then my reaction is: “it’s so sad that you haven’t found the right kitchen, the right chef.

Uniforms 434

Uniforms Café Training Operations 434

Hot Schedules

JANUARY 12, 2022

Blog. Back (Office) to the Future: The 4 Trends IT Leaders Need to Know. I f reinvention is defined as the process through which something is changed to the point it becomes entirely new, then the restaurant back office is getting reinvented big time. From time and attendance advancements tracking the employee from clock-in to punch-out to POS analytics feeding corporate monthly location performance trends, there’s no doubt innovation will give restaurant groups insights and efficiency undreamed

Back of House 147

Back of House Employee Relations POS Government 147

Cheetah

JANUARY 30, 2022

Reading Time: 3 minutes. Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. They include everything from back-of-house supplies like gloves and containers, to customer-facing single use-items like takeout packaging, utensils, napkins, and straws. Although supply chains have barely recovered from two years of disruption, demand for disposable restaurant supplies continues to surge with the delivery boom.

Supplies 148

Supplies Food Supply Compost Back of House 148

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Restaurant365

JANUARY 7, 2022

It is hard to believe that it has been almost two years of restaurants adjusting operations due to COVID-19. Yet, unfortunately, it looks as if we are to have another winter season of adjustments ahead with the Omnicron variant predicted to peak in the United States in January of 2022. The resurgence of the virus will increase the demand for outdoor dining options.

Outdoor 148

Outdoor Seasonal Menu Point of Sale Dine-in 148

Modern Restaurant Management

JANUARY 3, 2022

QR code usage has surged throughout the pandemic. According to a 2021 Ivanti Research Study, 83 percent of respondents stated that they used a QR code to make a payment or complete a financial transaction for the first time ever. However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell.

Customer Experience 221

Customer Experience Consumer Goods Mobile Ordering Customer Service 221

Transact

JANUARY 17, 2022

Step-by-step Standard Operating Procedures are in place for good reason – several reasons, actually. The advantages of following Standard Operating Procedures are undeniable: Achieve Consistency. Ensure Uniformity. Improve Quality Assurance. Ensure Personal Safety. Save Time & Money. Simplify Employee Management. Avoid Knowledge Loss. Simplify Audits.

Operations 142

Operations Food Safety Audits Uniforms 142

The Eat Restaurant

JANUARY 26, 2022

Nowadays, if you try to find someone who is not on social media, there’s a fair chance that you will be looking for a long time. It’s no secret that social media has become one of the most used platforms in the world.

Social Media 158

Social Media Management Management 158

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. Just don’t think too hard about how that’d work. The conference room at the Bellagio hotel swelled with the horns of “Ride of the Valkyries.” On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see wha

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Cheetah

JANUARY 20, 2022

Reading Time: 3 minutes. When the Covid-19 delivery boom took off, many restaurants shortened their menu in order to focus on their best, and most delivery-friendly, items. But as supply chain issues, labor shortages and health concerns persist, the small menu trend is making increasingly more economic and operational sense as a long term strategy. Smaller menus are an opportunity for operators to reinvent their restaurant’s concept, improve forecasting and boost profit margins.

Seasonal Menu 148

Seasonal Menu Food Supply Allergens Supplies 148

Restaurant365

JANUARY 21, 2022

During the pandemic the takeout market more than doubled. Many of the sustainability practices that we were committed to pre-COVID flew out the door when we entered this unprecedented era. But with no sign of a slowdown for the demand of takeout, many consumers and restaurant opertors now feel personally drawn to make smarter packaging choices. Rather than relying on one-use plastics, since they are known to float along the surface of bodies of water, kill marine life and wildlife, and release m

Sustainability 147

Sustainability Recycling Compost Small Business 147

Modern Restaurant Management

JANUARY 13, 2022

Restaurant efficiency is the key to making a profit in an industry with thin margins and fierce competition. Inefficient restaurants are usually the result of a combination of, if not, all of the following factors: Bad stock management and rotation. Untrained and unmotivated staff. Inefficient management of staff. No realistic table management. This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management

Sculpture Hospitality

JANUARY 13, 2022

Dead stock , also known as inventory obsolescence, is surplus inventory that your bar is not likely to sell in the foreseeable future. It is something that every bar inventory manager will have to deal with, and can be a drain on storage space and resources.

Bar 138

Bar Inventory Management Management 138

Restaurant Clicks

JANUARY 2, 2022

As Hawaii’s second-largest island, Maui has around a million visitors annually. The island is known for its beautiful, white-sand beaches, culture, and of course, delicious restaurants. People flock to Maui for the surf, the sacred Iao Valley, the potential for seeing humpback whales, and so much more. What I love the most, though, is the abundance of fresh seafood and so many restaurants to order it from.

Front of House 131

Front of House Website Management Online Ordering Reservations 131

EATER

JANUARY 11, 2022

MSPT/Shutterstock. Filed by two women of color who formerly worked at the FeedFeed, the lawsuit alleges a hostile work environment, unequal pay, and “horrific mistreatment” Even if the FeedFeed cooking website and social media accounts are unfamiliar to you, its aesthetic has surely infiltrated your Instagram or Pinterest: endless pictures of glimmering pasta and molten cheese pulls, all under the #feedfeed hashtag, which has collected more than 19 million photos on Instagram.

Influencer 129

Influencer Social Media Employee Relations Website Management 129

Cheetah

JANUARY 13, 2022

Reading Time: 4 minutes. Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. In the world where consumers are bombarded by options, competition is fiercer than ever. 3 rd party delivery apps, ghost kitchens and privately owned franc

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing