7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. We live in a world where diners are inundated with choices. There are more options for eating out than ever before. Delivery and takeout options are endlessly accessible for most.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant Technology Guys

NOVEMBER 8, 2022

Restaurants need the latest and most efficient restaurant inventory management tools to ensure a smooth business flow and stay completely stocked and informed. The post Restaurant Inventory Management Technology Improves Efficiency appeared first on Restaurant Technology Guys.

Inventory 147

Inventory Technology Management Management 147

Modern Restaurant Management

NOVEMBER 22, 2022

The inevitable cycle of seasonal-driven activity fluctuations occurs each year, but it can still catch the restaurant industry off guard if they’re not prepared. As these chaotic holiday months approach, restaurants may find themselves needing to stock both their kitchen and their staff, but neither is as easy as it sounds. This is especially true as restaurants prepare for another uncertain holiday season.

Hiring 205

Hiring Recruiting Employee Relations Mobile Ordering 205

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Today, digital tools can streamline almost every aspect of running a restaurant business.

Technology 147

Technology Front of House Back of House Online Ordering 147

Advertiser: Paycor

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

2025

Restaurant Engine

NOVEMBER 8, 2022

Do you have time for regular posting? If not, a social media manager can help. As a restaurant owner or manager, it can be hard to know when to hire help, especially when it comes to digital marketing. When considering the question, “Should your restaurant have a social media manager,” many people in the restaurant business might automatically answer no.

Social Media 119

Social Media Management Management Website Management 119

Sculpture Hospitality

NOVEMBER 14, 2022

High inflation, soaring interest rates and a volatile stock market are leading to speculation that a recession is around the corner. In fact, in the US, more than half of Americans believe the country is currently in a recession.

Pricing 115

Pricing Food Marketing Inventory 115

Bizimply

NOVEMBER 14, 2022

Read these tips on supporting your staff through the cost of living crisis. Their wellbeing is important to maintain productivity and morale. The post Surviving the Cost of Living Crisis: Supporting Your Staff appeared first on Bizimply.

Management 98

Management Management 98

Modern Restaurant Management

NOVEMBER 9, 2022

Hiring remains a significant challenge for the restaurant industry. According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. Hiring is difficult enough. There’s no need to make it harder by creating barriers to applying.

Hiring 202

Hiring Recruiting Website Management Social Media 202

Open for Business

NOVEMBER 14, 2022

Around 80% of people will dine out this holiday according to the most recent OpenTable diner survey. Many of those meals will be special celebrations on red-letter days, but that’s far from the only reason people need restaurants this time of year. The season creates the opportunity to gain short-term holiday regulars. These are the folks who might not go out to restaurants a lot the rest of the year but find themselves going once or twice a week during November and December.

2022 88

2022 Seasonal Menu Social Media Email Marketing 88

Culinary Cues

NOVEMBER 6, 2022

I have always loved the restaurant business. My professional life has been dedicated to the kitchen, the people of restaurants, the ingredients and their source, the process and the adrenaline, the service and an opportunity to make people happy, and of course those plates as they slide down the pass. There are, of course, restaurants and there are restaurants.

Food Truck 395

Food Truck Customer Service Customer Experience Food Supply 395

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

2025

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. We invited four restaurateurs from diverse backgrounds to talk about their philosophies on tipping: Ksenia Adams - Tech Lead, Human Capital Systems @ Union Square Hospitality Group in NYC.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Bottleneck Management

NOVEMBER 7, 2022

We hope to be able to teach you something new about your favorite pours and encourage you to try new ones with this series exploring different beer styles. Cheers! Style Spotlight . Double IPA. Overall Taste: An intensely hoppy, fairly strong, bitter pale ale. Strongly hopped, but clean, dry, and lacking harshness. Despite showing its strength, drinkability is an important consideration.

Brewery 190

Brewery Back of House Consumer Goods Blog 190

Perfect Daily Grind

NOVEMBER 1, 2022

Although there are many reasons to celebrate and support the specialty coffee industry, it has received some criticism in recent years – most notably for being elitist and inaccessible. However, some may argue that in order for specialty coffee to truly remain “specialty”, it will always be somewhat exclusionary. This might specifically be the case for those who are unable to afford more expensive coffee or equipment, and lead eventually to their ostracisation.

Pricing 156

Pricing Article Hiring Take-out 156

Modern Restaurant Management

NOVEMBER 29, 2022

Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! All too often, restaurants are fumbling on that basic principle. Perhaps they’re understaffed and struggling to keep up with incoming orders. Or employees haven’t been properly (and regularly) trained.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

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Cash Management

EATER

NOVEMBER 1, 2022

Shutterstock. As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. In 2021, I worked in a restaurant that promoted itself as the future of dining. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones.

Mobile Ordering 132

Mobile Ordering Customer Service Food Order Online Ordering 132

Culinary Cues

NOVEMBER 22, 2022

I may be in the minority, but I have always felt, and often promoted, that restaurants can and occasionally do serve a higher purpose. Since those early days as an apprentice and maybe even before as a 16-year-old dishwasher, I saw something special in restaurant life. Yes, life – since those who find that higher purpose will likely invest a significant amount of time in a restaurant kitchen, not because they must, but rather because they want to.

Back of House 385

Back of House Transportation Food Order Café 385

7 Shifts

NOVEMBER 18, 2022

Tip credits are just another part of tipping that make restaurant employee compensation complex. They are a way for tipped employees to receive at least the minimum wage they are guaranteed with acknowledgment of gratuities' role in an employee's earnings. But taking an educated and careful approach to tip credits ensures that your hardworking team of waitstaff, bartenders, dishwashers, and cooks is compensated fairly ( improving employee retention ).

Cash Management 195

Cash Management Restaurant Law Back of House Customer Service 195

The Rail

NOVEMBER 22, 2022

By Jennesa Ongkit, Contributor If you run a bar or restaurant, you already know how prevalent the Internet is for hungry diners looking for a new place to eat. Consequently, if the Internet doesn't have much information about your restaurant, you can lose potential guests. The great news is that there are ways for you to get yourself listed on the Internet.

Social Media 119

Social Media Travel Advertising Outdoor 119

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Information

Perfect Daily Grind

NOVEMBER 7, 2022

Across the world of specialty coffee, there is undeniably a growing focus on sourcing high-quality, sustainable, and traceable coffees. A large part of this revolves around offering single origin coffees ; these coffees are grown in one particular location, which can range from one country to one specific plot on a farm. For many years now, single origins have been popular in specialty coffee shops around the world, as well as in the World Coffee Championships (WCC) – favoured by many coffee pro

2021 150

2021 Article Customer Experience Pricing 150

Modern Restaurant Management

NOVEMBER 16, 2022

Restaurants are still suffering from a labor shortage – according to the National Restaurant Association , as of September 2022 “eating and drinking places [were] still 560,000 jobs (or 4.5%) below their pre-pandemic staffing levels – tops among all U.S. industries.” As a result, we’re seeing restaurants closing early or not able to open at all because they don’t have enough staff.

Retail 223

Retail Hiring Recruiting Insurance 223

EATER

NOVEMBER 21, 2022

Lille Allen/Eater. Can an app promising discount, end-of-day goods make a dent in America’s food waste problem? When I was 12 years old, I had a brief and desultory career as a babysitter. I counted the minutes until the kids went to bed and I could make good on their parents’ offer: Eat whatever snacks you like. I have no memory of the money I made or the families I worked for, but I do remember the thrill of opening other people’s kitchen cabinets to find a wealth of surprise treats.

Waste 127

Waste Consumer Goods Food Truck Front of House 127

Culinary Cues

NOVEMBER 11, 2022

Push it out, how many covers, lock, and load, finish strong, over the hump, wrap it up: this the language of the kitchen during service, these are the timestamps like the number of quarters in a football game or innings in baseball. Get it done, no mistakes, and pick up the pace are all directives that help line cooks make it through another day or night.

Customer Service 345

Customer Service Customer Experience Point of Sale Presentation 345

Advertiser: Paycor

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

2025

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base. One way to keep customers coming back?

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

The Eat Restaurant

NOVEMBER 15, 2022

86 that dish? Camper? Kill it? In the weeds? If you are new to the restaurant industry or a seasoned veteran looking to be more involved in the process, you are definitely going to have to brush up on your restaurant lingo. Terms such as the ones above are used on a daily basis in most restaurants, and while some terms are more common than others, you should definitely learn what they mean - lest you make a fool of yourself in front of your staff.

Definition 158

Definition 2022 Management Management 158

Perfect Daily Grind

NOVEMBER 16, 2022

In the specialty coffee industry, it’s no understatement that experimentally processed coffees have become increasingly popular in recent years. More and more producers are using new and innovative processing methods, with fermentation playing a significant role in many of them. However, as with any newly emerging coffee processing technique, farmers need to take great care when manipulating fermentation to process coffee.

Take-out 198

Take-out Article Influencer Customer Experience 198

Modern Restaurant Management

NOVEMBER 3, 2022

From higher rankings to increasing your online reputation and brand visibility, Google reviews can boost your business for completely free. However, the term ‘get more Google reviews’ receives approximately 14,000 annual global searches, suggesting business owners and marketeers are struggling to find the secret to success. To help you out, here's what this SEO expert has to say.

Email Marketing 203

Email Marketing Customer Service Website Management Customer Experience 203

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

The Rail

NOVEMBER 18, 2022

By Indiana Lee, Contributor Nearly three-quarters (71%) of women in the restaurant industry note that they have been sexually harassed at work at least once during their time in the industry. This is incredibly disheartening considering it’s unlawful and, often, traumatic. Although women may be disproportionately affected, this applies to all genders.

Communication 111

Communication Back of House Recruiting Events 111

Culinary Cues

NOVEMBER 18, 2022

Yep, I know there are bruises and wounds to heal, any industry has their share. Certainly, there are issues and things to be addressed and fixed and there is little doubt that life has not always been fair and kind when it comes to kitchen work, but like so many other businesses and industries – the positive far outweighs those scars and wounds. Take the time to think about it: This is a profile of the restaurant business that gets lost in all the negative press. [] SECOND LARGEST EMPLOYER.

Agriculture 369

Agriculture Tourism Transportation Café 369

EATER

NOVEMBER 15, 2022

Shutterstock. A deadly fungus largely wiped out the American chestnut tree. But some farmers, scientists, and advocates are fighting to bring back the onetime culinary staple. On September 22, 1870, Henry Ward Beecher — a clergyman and social reformer as well as the brother of Uncle Tom’s Cabin author Harriet Beecher Stowe — took to the Pittsfield Sun newspaper to write of the pleasures of “a-chestnutting” during his Massachusetts boyhood: “There was frolic enough, and climbing enough, and shaki

Social Media 105

Social Media Transportation Sourcing Advertising 105

Sculpture Hospitality

NOVEMBER 30, 2022

A restaurant inventory manager is responsible for ordering and stocking supplies, maintaining inventory records and working with other team members to ensure that your restaurant always has the food and bar stock needed to run efficiently and profitably.

Inventory 115

Inventory Management Management Food Supply 115

Advertiser: Paycor

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

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