Open for Business

JANUARY 24, 2023

A busy owner’s guide to restaurant social media strategy Restaurant social media strategy refers to having a plan to connect with your guests where they spend their time: online. A strong social media presence has never been a more important marketing strategy, whether your restaurant is new or 110 years old. Now is the perfect time to reconnect with longtime fans and introduce yourself to potential new diners interested in visiting your restaurant.

Social Media 148

Social Media Front of House Download Marketing 148

Sante

JANUARY 31, 2023

The challenge is how to attract, hire, and retain quality restaurant employees.

Hiring 243

Hiring Management Management 243

Culinary Cues

JANUARY 8, 2023

It’s the fire in the belly waiting to take charge, the anxiety being held in check, cold sweat running down your back even though it’s 120 degrees where you stand, and the nervous chatter of tongs clicking to the beat of a cook’s rhythm. It’s been building up for hours now, ever since each cook arrived around 1:00 to start pulling together their mise en place.

Fine Dining 470

Fine Dining Back of House Front of House Food Order 470

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Yet, just as virus restrictions lifted and customer demand shot back up, rampant inflation caused consumers to pull back on their spending, slowing restaurant recovery.

2023 189

2023 Guest Recovery Email Marketing Customer Service 189

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Modern Restaurant Management

JANUARY 12, 2023

2023 has the potential to be transformative for restaurants, with opportunity for new innovation beyond a recession in these first months. The common theme you’ll see is restaurants continuing to do more with less, both to weather economic uncertainty and to deliver on heightened expectations from consumers. Thankfully, even if consumers dine out less, their desire to maximize each occasion will help buoy restaurants through this time.

2023 197

2023 Online Ordering Social Media Website Management 197

Modern Restaurant Management

JANUARY 24, 2023

In the digital age, online reputation management is critical for business success. Many depend on social media reviews and posts about a particular restaurant before deciding whether they will dine there or not. Nearly half of your market depends on social media comments for their restaurant reviews. A survey conducted by MGH Advertising found that 45 percent of American diners said they tried a restaurant for the first time precisely because of a positive post on social media, while another 21

Social Media 197

Social Media Website Management SEO Customer Experience 197

Perfect Daily Grind

JANUARY 3, 2023

In recent months, we have seen costs increase significantly for hospitality businesses, including in the coffee sector. There are a number of reasons for this, such as rising food and energy costs , as well as higher levels of inflation. On top of this, shipping costs for roasters have also increased – squeezing already-slim profit margins more than ever.

Equipment 162

Equipment Transportation Sustainability Technology 162

The Rail

JANUARY 13, 2023

By Julia Nikolaus, Contributor As a restaurateur or manager, you know just how competitive the non-alcoholic beverage market can be. With so many different choices for customers to decide on, it's often difficult to make your mark and stand out from the crowd. Nevertheless, with wise strategies and tactics in place, you have ample opportunity to differentiate yourself from other restaurants and create an unforgettable experience for patrons of your establishment.

Beverage 116

Beverage Marketing Point of Sale Customer Experience 116

EATER

JANUARY 5, 2023

Katy Perry watch out!! | Getty Images/Braggs Live Foods/Author. Fans of Bragg ACV insist the pop star is responsible for a drop in quality. To which a curious world cries out. huh??? Katy Perry is, apparently, out to ruin our gut health. “A couple months ago my friend told me that Bragg changed their potency,” says TikTok user @tennesseejill. On December 18, she filmed a shelf of bottles of Bragg apple cider vinegar at a grocery store, which seemingly shows two different batches of what fans cal

2019 117

2019 2022 Consumer Goods Social Media 117

Restaurant Engine

JANUARY 25, 2023

A website developer can help you take your website to the next level. Wondering if you need to redesign your website? Starting a restaurant and need to create a website? Either way, you need a website developer to help you with one of the most important marketing tools for your website. In this article, we look at nine signs you need a website developer.

Website Management 111

Website Management Hiring Online Ordering Mobile Ordering 111

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

Modern Restaurant Management

JANUARY 10, 2023

Seventy-eight percent of small businesses that run ads on TikTok have already realized a positive ROI–the majority within just six months. according to Capterra’s TikTok Marketing Survey. TikTok marketing yields undeniable power, especially with Gen Z as it helps mitigate choice paralysis by giving users immersive, vertical videos that take them inside a business instantly, rather than sifting through text-heavy sites.

Marketing 212

Marketing Social Media Small Business Cash Management 212

Bottleneck Management

JANUARY 12, 2023

Dry January Mocktails. Dry January is the time for mocktails and a challenge to abstain from alcohol for one month. Alcohol Change UK launched this public health initiative in 2013 to challenge citizens to remove alcohol from their diet for 31 days. It’s for anyone concerned they may be drinking too much or for anyone looking to start the year off healthier.

Cash Management 148

Cash Management 2013 Beverage Document 148

Perfect Daily Grind

JANUARY 15, 2023

Over the past few years, it’s been impossible to ignore the meteoric rise of oat milk in specialty coffee. In fact, oat milk is so popular that it’s now uncommon for a coffee shop not to stock it. According to research from World Coffee Portal in 2021, 16% of UK consumers have tried oat milk in a coffee shop in the past 12 months – making it the most popular plant milk in the country.

Sustainability 170

Sustainability Beverage Article Marketing 170

Crunchtime

JANUARY 5, 2023

As a restaurant operator, we're sure there are many things that you're happy to leave behind in 2022. Can't say we blame you. But, if leftover cash in your training budget was left on the table, it's likely gone now that we've entered 2023. ( Use it or lose it, they say ?).

2023 148

2023 Training 2022 Operations 148

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

EATER

JANUARY 25, 2023

Figuring out what’s actually in a box of chicken stock shouldn’t be that hard. Right? When I was growing up , my family would occasionally buy canned or boxed chicken broth, and my mom would always say, “but it’s not as good as the real thing.” The real thing being, of course, homemade: that golden, translucent, endlessly versatile nectar with tiny circles of fat shimmering on its surface.

Email Marketing 114

Email Marketing Kitchen Safety Food Safety Consumer Goods 114

The Rail

JANUARY 4, 2023

By Indiana Lee, Contributor Like all businesses, restaurants rely on their employees to be successful. So, why is it that employee wellbeing is an afterthought for many restaurants? At the end of the day, you must treat your employees with the utmost respect if you want to keep them -- just like you do with your best customers. The cost of turnover is enormous , but treating your restaurant’s staff like your best guests goes beyond just the cost of loss labor.

Employee Relations 116

Employee Relations Food Safety Customer Service Consumer Goods 116

Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. But arguably no issue has proven to be as constant and bedeviling as the labor shortage. Recent research has proven the industry is still struggling to rebound on staffing, reporting a woeful 500K fewer employees than before the pandemic.

Front of House 211

Front of House Back of House Online Ordering Food Order 211

Society Insurance

JANUARY 4, 2023

Society Insurance is committed to providing weekly blog posts to help business owners optimize daily operations and minimize risk. Over the course of the past year, we’ve posted free content to help maintain employee satisfaction, prevent accidents, and more. Here are the most popular blogs that have helped business owners just like you! Top 10 Most Popular Posts of 2022.

2022 98

2022 Insurance Social Media Leadership 98

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Perfect Daily Grind

JANUARY 8, 2023

It is impossible to deny just how popular espresso is around the world. According to some sources, espresso – after water – is the second most consumed beverage in Italy. Moreover, in the fall edition of its National Coffee Data Trends report, the National Coffee Association states the second most popular specialty coffee beverage in the US is espresso , behind the latte.

Beverage 201

Beverage Consumer Goods Customer Experience Pricing 201

Bingage

JANUARY 25, 2023

2023 is here with a new trend in the market. Everyone is so obsessed with this new tool called ChatGPT. Yes, ChatGPT is the new AI bot in town, even if you’re not into artificial intelligence, you’d better pay attention. The tool, from a power player in artificial intelligence called OpenAI, enables you to ask questions in natural language, to which the chatbot gives conversational, if somewhat tilted, answers.

Email Marketing 105

Email Marketing Website Management Reference Social Media 105

EATER

JANUARY 17, 2023

How drinking chocolate made its way from Mesoamerica to the sweet shelf-stable powder that fueled my childhood Here’s something that happens every time I go to Singapore. The first morning I wake up in my grandmother’s flat, I take a short and sweaty walk to my neighborhood kopitiam and buy myself the same breakfast: two orders of roti pratha with goat curry and an iced Milo.

Beverage 126

Beverage Consumer Goods Food Order Advertising 126

Restaurant Business

JANUARY 6, 2023

It’s not hard to understand the sales-driving power of beer cheese: Combine the comfort-food appeal of cheese with the fun of a beer infusion, and the result is an ultra-versatile sauce that restaurateurs and diners alike will love getting creative with. According to Ignite menu data, consumers’ favorite way to enjoy beer cheese is as a topping or dip with pub-food classics.

Menu 105

Menu 2022 Catering Serving 105

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Modern Restaurant Management

JANUARY 25, 2023

Independent restaurants with fewer than three locations make up more than half of the restaurants in the U.S. Many restaurateurs dream of growing into multiple locations, but it takes a lot of capital investment to get there. At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices and ultimately provide financial investment for expansion.

Point of Sale 207

Point of Sale Coaching Social Media Leadership 207

Margin Edge

JANUARY 24, 2023

Clipboards may or may not be the backbone of the restaurant industry. They hold so much and yet seem so weak to the untrained eye. Whether they’re made of plastic or that weird wood/cardboard composite ( seriously, what is that stuff? ), clipboards are the dependable workhorse every operator wishes they could clone. T god for bulk buying.

Inventory 98

Inventory Operations Brewery Franchise 98

Perfect Daily Grind

JANUARY 9, 2023

In recent years, it’s become increasingly important for roasters to focus on sustainability – in terms of sourcing traceable and ethical coffee, as well as their environmental impact. Although the coffee industry’s sustainability efforts tend to focus more on production and coffee shops, it’s also important that we consider other aspects of the supply chain, including roasting.

Sustainability 179

Sustainability 2050 Equipment Technology 179

Society Insurance

JANUARY 18, 2023

Originally published January 29, 2019, updated January 18, 2023. Many parts of the country are no stranger to arctic air masses this time of year. This type of weather system brings both bitter cold and wind chills that create dangerous conditions for those in its path, affecting not only people, roads, and vehicles, but building infrastructure, too.

Insurance 98

Insurance Outdoor License 2023 98

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management

EATER

JANUARY 23, 2023

Joules Garcia /Eater Pastry chefs may be leaving restaurants, but that’s not necessarily a bad thing for the profession For the last several years, I’ve noticed a terrifying trend: Major magazines and food publications say that pastry chefs are going extinct. As a pastry chef myself, this is bad news, to say the least. These articles tell us that as margins shrink due to inflation, pastry chefs are out of a job or left searching for more secure jobs in other industries.

Restaurant Law 103

Restaurant Law Back of House Small Business 2009 103

Restaurant Business

JANUARY 5, 2023

TOMS King Holdings, which operates 90 locations in Illinois, Ohio, Pennsylvania and Virginia, blamed the pandemic for hurting traffic and inflation for draining cash flow.

Operations 145

Operations 145

Modern Restaurant Management

JANUARY 12, 2023

It’s January, which means restaurant operators and managers have been juggling busy holiday crowds for breakfast, lunch and dinner while also planning the employee party that typically occurs this month. With restaurant employees putting so much care into every plate and table while their patrons leisurely embrace the holiday spirit, these parties are an opportunity to truly return that hospitality to those who make it so special for guests the rest of the year.

Transportation 199

Transportation Loyalty Program Fast Casual Fine Dining 199

The Salt

JANUARY 21, 2023

Across social media, headlines this week said that single use coffee pods may be more climate friendly than other ways of making coffee. That may not be the case, based on the science. (Image credit: Gene J.

Social Media 122

Social Media 122

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing