7 Shifts

AUGUST 26, 2019

Grow your restaurant's revenue with these three powerful restaurant revenue management strategies. Maybe you're here because your restaurant isn't making enough revenue and you need a solution to avoid having to close your doors. Or, perhaps your restaurant's thriving, and you're searching for a few strategies to help boost sales. Regardless of your reasons for being here, the solution to your problem remains the same: Better restaurant revenue management.

Management 408

Management Management Airlines Customer Service 408

Culinary Cues

AUGUST 31, 2019

Working very hard is not unique to foodservice – there are many careers that require extra-human effort, but very few that absolutely require individuals to be “all in”. By “all in” I am referring to total commitment, building your life around the demands of the job, and most significantly to do so while being oblivious to the impact that this commitment has on other aspect of one’s life.

Reference 345

Reference Uniforms Take-out Social Media 345

Embrace the Suck

AUGUST 11, 2019

I recently gave an interview for Foodable TV about how to build a brand. You can create a brand that competes or one that dominates the market. The choice is yours. Follow this formula if you want to make your brand stand out in the market! Here are the questions and my answers from that interview: Q: Can you explain the difference between competing and dominating the market?

Social Media 230

Social Media Front of House Take-out Restaurant Law 230

Social Hospitality

AUGUST 25, 2019

When it comes to digital marketing for restaurants , there are various avenues to explore. One of those avenues is Chatbots. Restaurant Chatbots can converse with customers without the need for human labor. C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Why Do Chatbots Play a Role for Restaurant Businesses?

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Sante

AUGUST 19, 2019

Rum Group.jpg. Author(s): Jeffrey Spear. Teaser: A flavor packed adventure that started in Guyana, meandered over to Venezuela, and strayed into the Caribbean. We then stumbled back across the Panama Canal heading northwards into Guatemala and, not knowing exactly how we got there, ended up in Key West, Florida. There are bars that function as places to rest, refresh and enjoy the company of others.

Reservations 145

Reservations Bar Specials Information 145

Perfect Daily Grind

AUGUST 11, 2019

What do you think about when you enter a coffee shop? Do you have to consider whether you can easily move around the space? Perhaps you’re entering as a potential employee with your CV in hand. Do you have to consider whether you’ll be discriminated against because of an impairment? For many people, these questions wouldn’t occur. But for people with disabilities and impairments, they are a part of everyday life.

Hiring 112

Hiring Mobile Ordering Equipment Employee Relations 112

Focus POS

AUGUST 1, 2019

Data analytics isn’t the most exciting part of the job. For many, it’s a time-consuming hassle. For those with innovative restaurant analytics software, it’s a breeze. Simple reporting software can give you a snapshot of the day, but restaurant analytics software can help you answer the big questions, such as: 1. What are the most popular entrées, appetizers, and desserts?

POS 103

POS Customer Experience Inventory Menu 103

Crunchtime

AUGUST 15, 2019

We all have the technology to limit double data entry, so why not use it? Would you prefer to enter the same data once or twice? I think we can all agree that once is the only correct answer. Not only does this save keystrokes (and thus time) it limits the potential for human error. However, data gets entered twice at restaurants all the time, particularly by operators performing critical back office functions like inventory counting and reconciling.

Inventory 90

Inventory Technology Management Management 90

Bar and Restaurant Coach

AUGUST 1, 2019

Welcome back to Part 2 of our 3-part series on Generation Z (aka iGen). Today we’re talking specifically to Baby Boomers, Gen X, and Millennials who (for the most part) will be hiring, training, and managing this new generation. Just to recap, the generations break down like this—again, we’re speaking in general terms here. Baby Boomers to Generation Z.

Hospitality 95

Hospitality Employee Relations Coaching Hiring 95

Future Food

AUGUST 14, 2019

Image via Tommys Superfoods. Going Veg? Saving the planet one meal at a time. Today’s world of eating out and retail food is changing fast. An ever-increasing growth in vegetarian and vegan food choices reflects how we as a community feel about the future in general and food in particular. Towards that end, we want to save our planet one meal at a time.

Social Media 79

Social Media Café Retail 2014 79

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

Perfect Daily Grind

AUGUST 18, 2019

Demotivated employees, sloppy work, and resignations from your best team members: all things that can make a coffee shop unprofitable. And all of them can be caused by a negative work culture. . Your staff is one of your biggest investments and your biggest assets. But as a start-up or even an established coffee shop, how can you plan for good employee attitudes and high retention rates?

Café 104

Café Seminar Employee Relations Communication 104

7 Shifts

AUGUST 26, 2019

Snakes & Lattes is Toronto’s premiere board game cafe, with 5 locations across the city. After struggling with time and money lost to manual scheduling, they ditched spreadsheets to streamline their scheduling, communication, and performance tracking with 7shifts’ easy-to-use, intuitive labor management platform. With 7shifts, Snakes & Lattes drastically reduced overtime, trimmed their labor cost percentage by 8%, and grew their sales per labor hour by 5.2%.

Website Management 247

Website Management Social Media Communication Book 247

Food Business

AUGUST 15, 2019

Conducting reviews for your staff is not as hard as you think. The benefits are so worthwhile. Here's my story about job reviews. You need them. It’s that simple. It took me a few years, to learn this lesson. I finally figured out why my young staff needed job reviews. If you think a casual compliments, or one zinger corrective statement will work, think again.

Employee Relations 100

Employee Relations Training Catering Delivery 100

Crunchtime

AUGUST 1, 2019

The best restaurant managers are given tools needed to both succeed and hold themselves accountable when they don't. Restaurant brands are only as successful as their individual locations. Without holding individual managers to the brand standards that guests come to expect, no restaurant can reach its full potential. But it is one thing to demand great performance from individual managers.

Management 100

Management Management Food Operations 100

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Beverage

Focus POS

AUGUST 6, 2019

Omnichannel [adj.]: Denoting or relating to a type of retail that integrates the different methods of shopping available to consumers (e.g. online, in a physical store, or by phone). While the dictionary defines omnichannel as being specific to retail, restaurant owners are beginning to recognize its value in the hospitality sector as well. In an era of constant connectivity, providing positive customer experiences both online and offline is critical.

Mobile Ordering 74

Mobile Ordering Loyalty Program Online Ordering POS 74

Goliath Consulting

AUGUST 10, 2019

After weeks of time-consuming meetings with local liquor distribution reps, local market research, and decision wavering, you finally feel confident that your bar is set up and ready to go. You put in your best effort to provide your customers with a great selection at a great value. You stop by your local corporate chain restaurant to celebrate a job well done and can’t help but to look at their liquor list to compare prices.

Bar 84

Bar Fine Dining Sports Email Marketing 84

Perfect Daily Grind

AUGUST 20, 2019

The list of things you need to train your baristas on is long. There’s pulling espresso shots, steaming silky-smooth milk, pouring symmetrical latte art, preparing manual brews, cleaning equipment and workspaces, providing exceptional customer service, using the till and POS system, recommending food and drink (and remembering allergy information), dialling in….

Training 101

Training Customer Service Food Safety Customer Experience 101

7 Shifts

AUGUST 26, 2019

Shawn & Ed Brewing Co. is a craft brewery in the heart of Dundas, Ontario, producing delicious beers sold through a variety of liquor stores as well as their own taproom. Craft beer makes 30% of the beer industry, with lagers making up 80%, allowing Shawn & Ed to compete with big brands due to their lager specialization. Beyond brewing, Shawn & Ed also host private events in their historic building—leaving them with more scheduling complexity than most other brewing companies.

Events 210

Events Brewery Management Management 210

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Bottleneck Management

AUGUST 6, 2019

If you enjoy cocktails but are looking for lighter options, there are plenty of low carb alcoholic choices that are tasty in a mixed drink. Whether you’re looking to be more health-conscious with low carb alcoholic mixed drinks or vegan alcoholic drinks , or are just interested in trying something new, we’ve compiled some delicious options for you.

Brewery 112

Brewery Vineyard Beverage Management 112

Crunchtime

AUGUST 21, 2019

State and Local “Fair Workweek” Laws: The Common Threads. The movement for worker schedule flexibility continues to grow across America – more states and cities have joined together to shield workers from disruptive restaurant scheduling practices. The “Fair Workweek” ordinance has recently added Chicago to the cause. Chicago joins with New York City, Seattle, San Jose, and the state of Oregon.

Restaurant Law 94

Restaurant Law Management Management Operations 94

ChowNow

AUGUST 8, 2019

Thanks to its universal appeal and easily portable nature, pizza has been a beloved staple of restaurant takeout for decades. It’s not surprising that in the age of online ordering, pizzerias are uniquely poised to profit. Online ordering grows order volume and size , increases revenue, boosts efficiency , and fosters customer loyalty. If your pizzeria is one of the over 58% that already has online ordering, you’re likely already seeing these sorts of benefits.

Online Ordering 68

Online Ordering Ordering Mobile Ordering Back of House 68

Bar and Restaurant Coach

AUGUST 12, 2019

Generation Z will make up 40% of the overall marketplace spend in the next few years. How can you attract them as guests, and keep them coming back? We’re back this week with the final episode in our 3-part Generation Series. As a reminder, in Part 1 we led with an introduction to Gen Z (iGen); what they stand for and how they differ from prior generations.

Coaching 79

Coaching Coupons Communication Advertising 79

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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Aaron Allen & Associates

AUGUST 23, 2019

We’ve worked with executive leadership teams of some of the most successful established and emerging foodservice and hospitality companies around the world, supporting with strategic issues related to growth and expansion, performance optimization, brand strategy, marketing, due diligence, and how to enhance and maintain enterprise value. Through more than 2,000 senior-level engagements, we’ve consolidated some insights related to the most pressing questions our clients come to us wi

Article 76

Article Audits Social Media 2009 76

Indoor Media

AUGUST 2, 2019

How many times do you have a friend ask you, “Hey, who do you use for ?” Whatever the service, people like to know what companies their friends and family are using and their experiences with them. I mean, how else can you find someone you trust with your air conditioner, home repair, or beloved pet? Auto repair has a rough reputation in a lot of circles, so it is one of those services people often ask their friends or family about before choosing a mechanic.

Advertising 104

Advertising 104

Bingage

AUGUST 9, 2019

The kind of marketing that is done today is completely different from what it used to be earlier. Being a New age business owner, one has to adopt top trending restaurant marketing ideas to promote and get easily discovered by the target audience. Without doing it properly you might feel it difficult to succeed in the restaurant industry. I am sharing several marketing ideas for new-age restaurant owners that I tried and tested on my clients and they got an overwhelming response.

Marketing 73

Marketing Social Media Loyalty Program Influencer 73

Crunchtime

AUGUST 7, 2019

The connection between your food operations data and social media marketing is stronger than you think. Social media marketing is a tool that can promote specific menu items at specific stores. Your food operations data can inform your social media decision making.

Social Media 74

Social Media Operations Food Information 74

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management

Next Restaurants

AUGUST 19, 2019

The term “Instagram Famous” has now worked its way in to social media lexicon. Forget the YouTube stars of the past – it’s all about how many followers, likes, and comments everyone can garner from the endless recesses of the Internet. And claiming your favorite celeb as another member of your own personal fan club is now cooler than a Grammy — just sayin’.

Social Media 72

Social Media 2003 SEO Bar 72

Open for Business

AUGUST 28, 2019

The digital world asks a lot from restaurants. Posting fresh, compelling content to different channels every day and always trying to stay top of mind can get overwhelming. As digital marketing and social media platforms evolve, nailing down and executing an online strategy feels more daunting than ever. But you don’t need to push new content to be found – and be current – where diners are searching for your restaurant.

Social Media 100

Social Media Marketing 100

ChowNow

AUGUST 29, 2019

Restaurant customer experience can be a make-or-break factor for your business. When customers have a positive experience, 41% will recommend your restaurant to friends and family, and 60% will come back to dine again. While some restaurateurs may confine the concept of customer experience to just their dine-in business, it is incredibly important to consider the experience for those ordering online takeout and delivery as well.

Customer Experience 60

Customer Experience Delivery Online Ordering Management 60

Harbor Touch

AUGUST 1, 2019

5.0. 01. In this day and age, it doesn’t matter what industry you’re in; there’s always available technology to streamline and make your processes efficient. Indeed, technology has continuously been changing the landscape in which we operate our businesses. The restaurant industry is no stranger to this. The most common example of the utilization of technology in restaurant operations is the fast-food bump bar where food can be prepared using production or an assembly line approach to maximize t

Technology 60

Technology Operations Point of Sale Website Management 60

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing