Open for Business

OCTOBER 30, 2024

Your table turnover rate is an important factor in understanding how your restaurant works. But improving it without compromising the guest experience can be challenging. How do you find the right balance between seating as many guests as possible while still maintaining a high level of service that provides the ‘wow’ factor? That’s the purpose of this guide, which features seven ways to increase restaurant table turnover rate without sacrificing the guest experience. 1) Optimize you

Seating 78

Seating Mobile Ordering Dine-in Training 78

Sculpture Hospitality

OCTOBER 29, 2024

No matter how successful your restaurant is, profit margins are notoriously tight in this industry. You could be delivering great food and incredible service that keeps your customers coming back, but if you don’t have every other aspect of your finances nailed down… profitability can be difficult to come by.

Waste 113

Waste Management Management Customer Service 113

EATER

OCTOBER 30, 2024

Dan Kosmayer/Shutterstock The reviled Halloween treat, which has deep roots in American history, should have a better rep Much like the word “moist” and the music of Nickelback, candy corn is a thing that’s cool to hate. In an article titled “ Candy Corn Is Garbage ,” Deadspin points to “hobos, serial murderers, and Satan” as the only people who like candy corn; The Takeout, also driven to invoke the devil to describe candy in a candy corn debate, calls it “ Satan’s earwax ”; Buzzfeed, combining

2013 117

2013 Agriculture Advertising Take-out 117

Thrive POS

OCTOBER 28, 2024

Halloween is one of the busiest nights of the year for pizza shops. With trick-or-treating, costume parties, and haunted gatherings, people are too busy—or maybe too spooked—to cook dinner. Instead, they’re reaching for their phones and ordering in. This is where you can shine—like the jack-o'-lantern grinning on your porch—with smart strategies that turn ghostly revelers into loyal pizza fans.

Online Ordering 115

Online Ordering Marketing Ordering Social Media 115

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

EATER

OCTOBER 29, 2024

Netflix The Korean cooking competition doesn’t prioritize American audiences. And that’s what makes it great. In food competition shows, there’s always some degree of conflict or drama over the question of objectivity. Was a contestant’s dish treated fairly? Were teams split evenly for group challenges? Did the celebrity judges actually have the talent, technique, and sufficient awareness of the culinary traditions that inform the globally influenced dishes landing in front of them?

Social Media 108

Social Media Fine Dining Influencer Food Order 108

The Rail

OCTOBER 30, 2024

By Indiana Lee, Contributor The rise of food delivery services has driven the restaurant industry into a new frontier. While many restaurant owners eagerly embrace this trend, it’s crucial not to overlook the additional expenses of implementing a delivery service. If you’re planning on going the delivery route, make sure to calculate all these expenses beforehand. 1.

Delivery 52

Delivery Food License Customer Service 52

Crunchtime

OCTOBER 29, 2024

Understanding customer demand is critical for success in the restaurant industry. For that reason, many restaurants are turning to AI forecasting to improve their preparation for demand and execution of operations. But what exactly is AI forecasting, and why is it becoming an essential tool for restaurants?

Operations 78

Operations Inventory Food 78

TastyIgniter

OCTOBER 26, 2024

Discover expert strategies to maximize online orders and boost restaurant revenue. Learn how to leverage technology, optimize menus, and implement effective marketing to increase sales and enhance customer satisfaction.

Online Ordering 44

Online Ordering Ordering Technology Marketing 44

Wasserstrom

OCTOBER 31, 2024

Limited-time offers (LTOs) generate buzz and drive significant traffic to restaurants. Occasionally, they’ll even succeed in creating an entirely new product category. But designing a successful LTO requires a strategic approach. Here, we cover three tactics for crafting LTOs that ignite customer engagement. 1. Sensory Overload Humans are complex experience machines, and successful LTOs go […] The post LTO Development: Three Expert Approaches for Restaurants appeared first on The Official

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Blog Customer Experience Design Management 106

Culinary Cues

OCTOBER 27, 2024

I have been thinking a lot about the word excellence, what it means, how it applies to each of us, and the impact that it has on everything. It is unfair and limiting to believe that excellence indirectly aligns with conformity. In other words, to be excellent is to conform to someone else’s established standards and not your own. In fact, conformity is the first step in developing a person’s own unique standards of excellence.

Training 352

Training Coaching Uniforms Café 352

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. However, understanding how to calculate and improve your bar's profit margin is key to long-term success. One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. It just goes to show how important drink pricing and cost management are to maximizing profits.

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Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

OCTOBER 29, 2024

On October 1st in Chicago, Meta’s Restaurant Summit brought together more than 100 marketers from some of the most recognizable franchises in the industry for a buffet of diverse programming, discussion, and exploration into the world of restaurants. The day served up a multi-course menu of timely topics designed to empower restaurant marketers, including tapping into industry trends, deploying strong loyalty app campaigns, boosting ad performance with AI-powered tools, and the importance

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Marketing Advertising 2024 2023 177

EATER

OCTOBER 31, 2024

Beautiful pan dulce | Lille Allen Second-generation bakers are rethinking what pan dulce can be Mayra Sibrian had a deceptively simple goal when she started Pan de la Selva in Seattle. “I wanted to highlight different styles of pan dulce that reflected both my Mexican and Salvadoran backgrounds,” she says. The California native grew up eating conchas and pan dulce with her family, and thought there was a way to blend the traditions of her childhood with the flavors of her Pacific Northwest commu

Consumer Goods 128

Consumer Goods Customer Experience Social Media Take-out 128

Restaurant Business

OCTOBER 30, 2024

The casual-dining restaurant operator pushed back against calls from activist investor JCP Investment Management to sell North Italia, Flower Child and Culinary Dropout.

Casual 119

Casual Management Management Operations 119

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

7 Shifts

OCTOBER 28, 2024

As a restaurant owner, it's easy to pour money into advertising and promotions without knowing how much it’s really costing your business. However, it’s best to understand how cost-effective your current customer acquisition efforts are before dedicating resources to it. Knowing how to calculate and optimize your customer acquisition cost (CAC) can help you make smarter decisions about your marketing and advertising strategies.

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Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

OCTOBER 30, 2024

The entire foodservice industry is being reshaped due to a global shift in consumer behavior prioritizing value, quality, and flexibility, according to the latest Circana™ research that found value-based deals are driving 54 billion global foodservice visits annually. "Value is a broader tent than price, but price is an important value platform when consumers are faced with high inflation or a personal economic situation such as a job loss," Tim Fires, president of global foodservi

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Loyalty Program Consumer Goods 2025 Customer Experience 100

EATER

NOVEMBER 1, 2024

Beata Zawrzel/NurPhoto via Getty Images New CEO Brian Niccol is hoping customers will fall back in love with the coffee chain. Here’s why they fell out of love in the first place. I used to be a near-daily Starbucks drinker. In my early 20s, I commuted to work and stopped at the coffee behemoth almost every morning for an iced caramel latte and a breakfast sandwich.

Customer Experience 117

Customer Experience 2003 Point of Sale 2006 117

Goliath Consulting

OCTOBER 26, 2024

With Halloween approaching, it’s the perfect time to introduce themed cocktails that will excite your guests and make your bar the go-to destination for spooky sips. Crafting festive drinks is a great way to engage customers and set the mood for Halloween celebrations. Here are some Halloween cocktail ideas that will thrill your guests and add seasonal flair to your menu. 1.

Menu 88

Menu Seasonal Menu Email Marketing Bar 88

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

SpotOn

OCTOBER 28, 2024

You've worked hard to get guests through the door. But the work doesn't stop there. While bars sell alcoholic drinks, a high-margin menu item, crafting a profitable bar menu is paramount. Through menu engineering and reporting from your bar POS system , you can determine what's selling and what's not. Next, it's time for a menu refresh.

Bar 94

Bar Seasonal Menu Online Ordering Food Order 94

Modern Restaurant Management

OCTOBER 28, 2024

The restaurant industry isn’t just evolving – it’s reinventing itself in real-time. Digital transformation has completely reshaped how we serve customers and empower employees, but the stakes are higher than ever. From personalized customer experiences to unlocking operational efficiencies, technology is the fuel driving the next era of restaurant success.

Point of Sale 100

Point of Sale Customer Experience 2024 Technology 100

Restaurant Business

NOVEMBER 1, 2024

The Bottom Line: Starbucks pushed through products recently while skipping its traditional testing processes, even as the coffee shop giant was working to improve operations. Those ideas are contradictory.

Innovation 105

Innovation Operations 105

Bottleneck Management

OCTOBER 28, 2024

Sandwich and Beer Pairings Few things are as satisfying as a sandwich paired with just the right beer. We reached out to some top breweries, and they came back with spot-on pairings. Whether you’re craving bold flavors or something more balanced, these combos will hit the spot in all the right ways. Let’s find your new favorite duo. Son of Juice & Egg Salad Sandwich Maplewood Brewery’s Special Projects Manager Adam Smith knows a thing or two about balancing flavors.

Brewery 97

Brewery Dine-in Management Management 97

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Crunchtime

OCTOBER 31, 2024

If you have stores that open or close at different hours, have unique weekly rushes, or are closed on certain days – how you assign tasks and critical operations work can be a big challenge. Although brands mostly strive for standardization across locations, a store inside an airport may have different hours of operation, while a store next to a baseball stadium may have unique expected “rush” times.

Events 78

Events Operations 78

Modern Restaurant Management

NOVEMBER 1, 2024

McDonald’s Quarter Pounders were temporarily removed from the menu across 13 states due to E. coli contamination , likely from onions used on the burgers. This widespread foodborne illness outbreak has killed at least one person and sickened 75 others , with cases expected to rise. Investigators suspect that the contaminated onions came from Taylor Farms, a supplier for McDonald’s and other restaurants.

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Supplies Food Supply Point of Sale Communication 88

Restaurant Business

OCTOBER 27, 2024

Colorado regulators said that fresh and frozen beef tested did not include the pathogen, giving McDonald’s confidence to restart sales of the burger in 12 states. The company also apologized to customers and promised to “make this right.

Operations 111

Operations 111

Bottleneck Management

OCTOBER 30, 2024

Donuts and Beer: A Pairing Guide Let’s talk about two of life’s simple pleasures, beer and donuts. Some of our favorite breweries have come up with perfect pairings that bring these two together in the most delicious way possible. Here’s what they recommend. Maplewood Brewing Co. – Fat Pug & Boston Cream Donut Adam Smith at Maplewood Brewing knows how to match a classic.

Brewery 78

Brewery Management Management 78

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management

The Rail

NOVEMBER 1, 2024

By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. Luckily, modern technology has introduced several innovations that streamline the restaurant relocation process, making it more efficient, cost-effective, and manageable.

Innovation 52

Innovation Transportation Loyalty Program Social Media 52

Modern Restaurant Management

OCTOBER 31, 2024

In April 2024, the United States Department of Labor (DOL) published a new rule that significantly increases the salary threshold for exempt employees: how do these changes impact the restaurant industry? With a scheduled increase in the salary threshold slated for January 1, 2025, employers may want to review their exemptions to ensure each position that has been classified as exempt passes the requisite legal tests, including both the salary and duties tests.

Employee Relations 88

Employee Relations 2025 Restaurant Law 2024 88

Restaurant Business

OCTOBER 30, 2024

Applebee's President Tony Moralejo said the operator was struggling financially. The closures leave the brand’s former hometown with two Applebee’s.

Operations 116

Operations 116

EATER

OCTOBER 31, 2024

In a new documentary exploring the homemaking superstar’s life, career, and highly publicized stock trading scandal, Stewart may not always be forthcoming, but she’s always candid Martha sells itself. The new documentary, which premiered yesterday on Netflix, promises a candid view of Martha Stewart’s life. Of course, everyone wants to know what “the first female, self-made billionaire in history” is really like.

Take-out 92

Take-out Magazine Advertising Catering 92

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing