Sat.Dec 07, 2024 - Fri.Dec 13, 2024

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Best v. The Rest 2024: How to Join the Top Restaurant Brands by Guest Sentiment

Black Box Intelligence

Guest sentiment is more than just a measure of satisfactionits a key driver of success. Average Star Ratings ( ASRs ) provide an invaluable snapshot of how customers perceive a brand, influencing everything from repeat visits to revenue growth. In highlighting the performance of top restaurant brands for Q3 of 2024, we want to (deservedly)sing their praise.

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MRM EXCLUSIVE: The 2025 Restaurant Tech Forecast: Sunny with Some Disruption Ahead

Modern Restaurant Management

The restaurant industry has been in the eye of the storm, driven by shifting consumer behaviors, rapid advancements in technology, and the race to dominate emerging formats. As we reflect on 2024, it’s clear these forces will only accelerate in 2025, bringing both challenges and opportunities for operators. Here are my predictions for the trends that will shape the restaurant industry in the year ahead—and how businesses can emerge stronger by embracing them.

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Are Cocktail Bars Leaving Craft Spirits Behind?

EATER

Craft spirits producers and distillers once relied on cocktail bars to promote their products. Now, that relationship is changing.

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Ensuring accurate restaurant franchise fee payments: Why franchisors and franchisees must reconcile totals to reflect actual sales

Rocket Fuel

Third-party delivery platforms such as DoorDash, Uber Eats, and Grubhub have revolutionized how consumers interact with their favorite restaurants. Prior to the pandemic, it was uncommon for nonpizza fast-food brands to deliver. But when lockdowns became the norm in 2020, food delivery transactions grew 96% an impressive growth rate that solidified these platforms as part of the restaurant ecosystem.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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A Practical Guide for Performing a Restaurant Risk Assessment

Crunchtime

Did you know that increased energy prices have had a more pronounced impact on food and beverage businesses compared to other sectors? According to recent data , a significant proportion of businesses with ten or more employees reported that rising energy costs affected their production and supply chains.

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Special Events & Theme Nights: 4 Ways to Generate Restaurant Buzz

Restaurant Engine

Promote your special events and themed nights to both current customers and your target audience. The restaurant space is crowded, and you want to set yourself apart from the competition. One way to do this is with special events and theme nights. Its so important to boost your foot traffic and get more people in your door. Not only do these special events bring in new people, but they may also help you gain back customers who havent dined with you in a while.

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What is Considered Inventory for a Restaurant?

Sculpture Hospitality

When it comes to operating a restaurant, managing inventory is like keeping track of every ingredient in a recipe - essential, but sometimes a little overwhelming.

Inventory 111
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The Holiday Rush and Beyond: Six Benefits that Keep Restaurant Teams Engaged

Modern Restaurant Management

The holiday season is both an exciting and challenging time for restaurants. With customers streaming in for festive gatherings, teams work harder than ever to keep up, often feeling the strain of long hours and packed schedules. However, it’s also a prime opportunity for owners to show appreciation and set a tone of support and camaraderie that extends beyond the holiday rush.

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Italy, SIGEP 2025: interview with Flavia Morelli, Group Exhibition Manager (Food&Beverage Division), Italian Exhibition Group

Restaurant Business

Every year, the show, organized by Italian Exhibition Group attracts tens of thousands of operators - importers, distributors, chains and public establishments - from as many as 160 countries, including the United States.

2025 110
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How To Reduce Food Waste in Restaurants

The Restaurant Group

Introduction to Food Waste in Restaurants Food waste is a significant challenge for the restaurant industry, impacting both the environment and profitability. Understanding how to reduce food waste in restaurants is the first step toward sustainable and cost-effective operations. Why Reducing Food Waste Matters Reducing food waste is crucial for improving operational efficiency and minimizing environmental harm.

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2025 Payroll Calendar Templates (Biweekly, Semi-Monthly, and Monthly)

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

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How to improve your happy hour menu

Clover - Restaurants

Below are key strategies to help improve your happy hour menu and boost sales. 1. Have a goal and understand your customer First, you need to be clear about what your goals are for your business. Are you a restaurant aiming to draw the after-work drinks crowd and have them stay for dinner? Are you a new venue trying to attract a specific clientele? Are you an established bar trying to boost traffic on a slow weeknight?

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Kindness Is on the Menu in Cleveland

Modern Restaurant Management

They will be "O-ranging" kindness in Cleveland as part of an effort to encourage restaurant servers and customers to highlight the acts of kindness of one another and those around them. Kindness Food Network's “Kindness is Served Here” is rolling out in 63 restaurants across Northeast Ohio as part of Values-in-Action’s Kindland movement in partnership with the Ohio Restaurant and Hospitality Alliance.

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Chris Morris resigns as CEO of Dave & Buster's

Restaurant Business

The eatertainment company acknowledged that it'd been searching for a replacement for months. Chairman Kevin Sheehan is serving in the top job until a permanent successor is hired.

Hiring 128
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The Future of Dining: Top Restaurant Trends for 2025

The Restaurant Group

Introduction The restaurant industry is buzzing with innovation in 2025, showcasing groundbreaking restaurant trends. From sustainable practices to tech-savvy dining experiences, restaurants are adapting to meet the evolving tastes of diners. As a restaurateur, understanding these restaurant trends will help you stay ahead of the curve and captivate your customers.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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What Are Fast Casual Restaurants?

SpotOn

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. It's a sweet spot that has drawn the attention of investors and consumers alike, demonstrated by the runaway success of Cava's IPO and expansion to new locations.

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Five Ways to Use POS Data to Forecast Holiday Demand for Your Restaurant

Modern Restaurant Management

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Over the Christmas season, 63 percent of adults plan to eat out so your restaurant needs to be prepared for the increase in demand. Utilizing insights from your POS data will help you make informed decisions that predict how demand will look in the lead up to the big day.

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Dickey's sales plunge, and franchisees pay the price

Restaurant Business

Operators of the fast-casual barbecue chain have been closing stores at a rapid rate after years of profitability challenges. The problems come during a brutal time for many restaurant chains. But some franchisees argue that the system isnt working.

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How exception-based reporting can help restaurants

Rocket Fuel

In any industry, information is power. But simply gathering data points isnt enough. Learning how to understand that information, pinpoint key inputs, and wield facts to fuel decision-making is the real power.Exception-based reportingin the restaurant industry helps owners and operators identify irregularities and highlight patterns and detect loss areas that require extra attention.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Chowly 2024 Recap: Growing Together with Independent Restaurant Operators

Chowly

Chowly 2024 Recap Growing Together with Independent Restaurant Operators 2024 has been a year of growth, innovation, and connection at Chowly. Our focus remains on empowering independent restaurant operators by enhancing tools, building meaningful partnerships, and providing support that drives success in an evolving industry. Heres a look back at some key milestones that showcase our commitment.

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Merch with a Mission: Creating Brand Ambassadors

Modern Restaurant Management

"Merchandise is more than just a revenue stream — it’s a way to deepen the connection with your customers and expand your brand’s reach." That's what Jason Cortellesso, Partner & Creative Director at Sport & Leisure , told Modern Restaurant Management (MRM) magazine when discussing the merch program at his latest estabilshment in East Greenwich, Rhode Island that is seeing people to line up before they open on drop days to get their hands on the items.

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Operators of LAX restaurants face a $30 hourly wage

Restaurant Business

A proposal slated to be considered by Los Angeles' City Council would mandate a similar raise over the next four years for some hotel workers.

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Dealing with third-party delivery chargebacks  

Rocket Fuel

The food delivery market is booming, with the industry poised to hit a valuation of$90.3 billion globally by 2030 according to industry data. That growth can equal hefty increases in revenue for restaurants eager to add or grow expand revenue streams, but there are potential pitfalls that may derail profits. One of the biggest financial complications?

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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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More Than a Quesadilla With Rudy Jimenez

SpotOn

Everyone in the restaurant industry can testify to the power of a delicious meal after a long workday. For Senior Hospitality Specialist Rudy Jimenez, a hot quesadilla doesn’t only mark the difference between an average day and a day where he worked his ass off. Ever since his first restaurant job, a warm quesadilla will always remind Rudy of the Mexican restaurants run by dedicated people celebrating their culture beyond Mexico.

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‘Tis the Season for Pop-Up Dining

Modern Restaurant Management

At this time of year, guests want to get all wrapped up in sharing festive and fun experiences with friends and family, while restaurant operators want to provide joy and goodwill to boost traffic and revenue. Decking the restaurant halls with an immersive pop-up experience is a gift that will keep guests jolly and merry long after the jingle bells stop rocking.

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Meet Consumer Needs For Authentic Flavor And Quality

Restaurant Business

Todays consumer is now conscious and discerning about ingredients and the provenance of what they eat. To meet consumer needs, its important to reassure them of authenticity both on the label and at the table. Premium products like Grana Padano PDO cheese and Prosciutto di Parma PDO embody and deliver on a promise of quality and authenticity which allows consumers to enjoy a truly elevated and authentic culinary experience.

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A Look Back at 2024 with Crunchtime

Crunchtime

As 2024 draws to a close, its the perfect time to reflect on a year filled with innovation, growth, and milestones. We doubled down on empowering operators with tools and insights to streamline their processes, cut unnecessary costs, and focus on what matters most: delivering exceptional guest experiences.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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THANKS TO MILLIE, THE BREAKFAST COOK

Culinary Cues

We all have someone to thank that person who started this whole obsession with being in the kitchen, the one who lit the fire and pushed us forward when we may have seemed a bit directionless. Sure, there were many others along the way chefs, owners, fellow cooks, rotating mentors throughout our lives, but there will always be that first person who turned on the switch.

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The Next Big Bite: Bold Dining Trends and Concepts to Watch in 2025

Modern Restaurant Management

Every year, the culinary world serves up something new to savor. Remember when food trucks redefined street food in the early 2010s or when small plates turned casual dining into an adventure of endless flavors? More recently, hot honey drizzled its way into everything from pizza to cocktails, and plant-based foods went from niche to mainstream, proving how one bold idea can ignite an entire movement.

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Krystal parent SPB Hospitality sells its brewery concepts to Champps owner

Restaurant Business

The restaurant group sold Rock Bottom, Gordon Biersch and other brewery brands to Kelly Companies, which operates a handful of bar concepts.

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Using Relocation as an Opportunity to Rebrand Your Restaurant

The Rail

By John Sanders, Contributor Relocating a restaurant and expanding to new areas can feel overwhelming, but it also promises new beginnings. This isnt just about packing boxes and updating your address; it's a chance to refresh and redefine how people see your brand. In fact, moving can be the perfect excuse to rebrand your business, opening doors to new customers and opportunities.

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.