Social Hospitality

JUNE 22, 2020

Instagram has come a long way since its inception in 2010. The image-based social network now has a revenue of approximately $6.84 billion, which, in 2019, included $20 billion in ad revenue. . The restaurant and food industry is one of the many to take advantage of the marketing opportunities Instagram offers. Restaurants across the globe now use Instagram to advertise their wares and, many even create bespoke dishes which are designed specifically to be shown off on the platform.

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Marketing Social Media Advertising Influencer 440

Restaurant365

JUNE 24, 2020

You’ve reopened your dining rooms at the allowable capacity in the geographic areas of your restaurant locations. You followed all the new health and safety regulations. Now it’s time to refocus on your bottom line. This requires not only increasing total sales, but also reducing costs. Understanding how to decrease controllable costs – food and labor are the big two — helps you drive operational improvements that can increase your financial outcome.

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Point of Sale POS Inventory Employee Relations 78

7 Shifts

JUNE 23, 2020

With COVID-19 shutting down businesses worldwide in 2020, restaurants were forced to shut down their dining rooms and pivot to off-site dining only—takeout and delivery. There are two main options when it comes to opening your restaurant for delivery. The first option is to use a third-party delivery app like UberEats and Doordash, and while they’re great options to increase your restaurant’s reach, they are known to charge a large percentage of the total bill—often upwards of 20-30% in order to

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FOH Delivery Insurance Back of House 370

Culinary Cues

JUNE 22, 2020

Every chef has experienced it and as a result he or she will relate to the content of this article. There are times, possibly many times, when you question your own skill – whether in cooking or presenting food, or even with the operation of a kitchen. You have likely been on the receiving end of a plate of food that is just so damn good that it first gives you pause, then amazes you, makes you angry for a brief moment, and then finally makes you question whether or not you are really wort

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Food Presentation Leadership Café 441

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Social Hospitality

JUNE 22, 2020

Instagram has come a long way since its inception in 2010. The image-based social network now has a revenue of approximately $6.84 billion, which, in 2019, included $20 billion in ad revenue. The restaurant and food industry is one of the many to take advantage of the marketing opportunities Instagram offers. Restaurants across the globe now use Instagram to advertise their wares and, many even create bespoke dishes which are designed specifically to be shown off on the platform.

Marketing 195

Marketing Social Media Advertising Influencer 195

Modern Restaurant Management

JUNE 23, 2020

Across the country, states are beginning to lift restrictions so that restaurants can open with limited occupancy and enforced social distancing measures. As they reopen, restaurant operators will need to make some immediate changes so guests and employees feel safe. The pandemic has taught the society at large to transact online accelerating digital transformation within the restaurant and hospitality verticals.

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Back of House Front of House Kitchen Safety Mobile Ordering 227

360Training

JUNE 25, 2020

There’s nothing more fundamental than food safety in the restaurant industry. The results of poor food safety can be devastating to both your reputation and your bottom line. Fines, negative inspection ratings, and lawsuits are very real risks, but the black mark on your reputation might be worse. You can take steps to repair your inspection grade, but even if you turn over a whole new leaf, the public won’t always give you a second chance.

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Food Safety Food Kitchen Safety Front of House 148

Indoor Media

JUNE 24, 2020

What does your auto repair shop’s online presence look like? Whether you’re a brand new business or you’ve been around for a while, a healthy dose of online content will help curious consumers find your auto shop the next time they need an oil change or part replaced. Building the foundation for your auto shop’s online presence is easier than it may seem.

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Social Media Advertising Information Take-out 148

Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining.

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Employee Relations Customer Experience Communication Training 218

Hot Schedules

JUNE 25, 2020

BLOG. New Minimum Wages Rates in Effect July 1, 2020. In accordance with local labor laws, HotSchedules will reflect minimum wage rate changes so you remain compliant. . R ? egardless of COVID, many jurisdictions are moving forward with a grab bag of new compliance regulations, including Predictive Scheduling for Chicago and minimum wage updates in multiple jurisdictions.

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2020 Kitchen Safety Restaurant Law Website Management 147

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

Sante

JUNE 26, 2020

MWW_BOVARA_11102019_CF_med res_-01616.jpg. Author(s): Bernard Kenner. Teaser: Overcoming Covid-19 restrictions, Milano Wine Week will transform into an innovative and digitalized world wine event At 10 locations across the world – London, Munich, Moscow, Beijing, Shanghai, Hong Kong, New York, San Francisco, Miami and Toronto – the event will be hosting both digital events and physical experiences where wineries will be able to present their products to these key markets directly fro

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2020 Seminar Events Social Media 130

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. The market isn’t the only thing that’s changed.

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Café Consumer Goods Customer Experience Sustainability 137

Modern Restaurant Management

JUNE 25, 2020

Over the past few months, the world has had to deal with a phenomenon it really never expected. The disruption that the COVID-19 pandemic spread across the world has changed consumers’ lives, and its fingerprints will remain for a long time. Consumers have had to alter their lifestyles and the way they think, down to their most basic habits – including thinking twice before daring to order food.

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Customer Experience Food Order Point of Sale Customer Service 215

EATER

JUNE 26, 2020

Shutterstock. Plus, goodbye to the Costco sheet cake, and more news to start your day But for those that are open, fondue is questionably popular. Yesterday, Yelp released an Economic Impact Report , detailing the changes that restaurants, retail, and other industries have undergone because of the pandemic and the Black Lives Matter protests. And for restaurants, it’s a dire outlook.

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Magazine Government Retail Customer Experience 145

Advertisement

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Hot Schedules

JUNE 25, 2020

Customer Spotlight. An Interview with Smokey Bones COO. How specific long-term investments are making today’s operations more predictable & profitable. S mokey Bones is a full-service barbeque restaurant with over 60 locations across the globe. Many of which have remained operational throughout the pandemic. What has been their recipe for success?

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Operations Webinar Restaurant Law Consumer Goods 103

Sante

JUNE 24, 2020

Emeritus Vineyards launches new six-part series of online educational webinars for wine wholesalers and industry professionals July 1st - December 2nd. Building on the success of its recent webinars for wine professionals, Emeritus Vineyards is excited to announce that it is launching a new six-part series of online educational webinars for wholesalers and other wine industry professionals.

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Webinar Education Vineyard 2017 130

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website.

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Guest Recovery Mobile Ordering Kitchen Safety Food Safety 215

EATER

JUNE 26, 2020

Shutterstock. Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. Expecting the worst, they were surprised to realize at the end of May that they were doing so much business through takeout and delivery that they were on track to meet their original sales predictions.

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Front of House Back of House Guest Recovery Loyalty Program 126

Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Hot Schedules

JUNE 22, 2020

BLOG. Predictive Scheduling Comes to the Windy City and City of Brotherly Love. HotSchedules makes product enhancements to meet new city and state regulations that ensure customers remain compliant. A ? s if this year hasn’t been complicated enough, 2020 also brought new Fair Work Week requirements for Philadelphia and Chicago. Predictive Scheduling laws are now in place for six cities and one state, primarily impacting the restaurant and retail industries.

Employee Relations 97

Employee Relations Restaurant Law Audits Customer Service 97

Lady Boss Blogger

JUNE 21, 2020

Nothing is more intimidating than starting to open up about your personal life on social media. There is always the risk of someone leaving cruel comments and totally crushing your spirit, so to overcome the fear of sharing can be difficult. On the other hand, sharing can lead to positive interacts with followers. For every […]. The post How To Overcome The Fear Of Sharing Your Personal Life On Social Media appeared first on LadyBossBlogger.

Social Media 148

Social Media 148

Modern Restaurant Management

JUNE 24, 2020

There have been many industries that have had to adjust to the new reality of COVID-19, but likely none have been more dramatically impacted than the restaurant industry. Restaurants are slowly reopening to an entirely new set of business circumstances including a laundry list of state mandates, a wary public, and an economic hangover. There’s one question that’s now on the minds of operators everywhere: … Despite these conditions, the expectations placed on restaurant operator

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POS Operations Point of Sale Back of House 212

EATER

JUNE 24, 2020

Jolene’s in San Francisco. As few as 16 lesbian bars remain in the United States, and their owners are fighting with all they have to make it through On the night of March 2, a tornado churned through Nashville, ripping through whole neighborhoods and damaging swaths of restaurants. Among the businesses hit was the Lipstick Lounge, a lesbian-owned “bar for humans” open for almost 18 years.

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Bar Social Media Back of House Take-out 107

Advertisement

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Typsy

JUNE 26, 2020

In hospitality, people make the place. As a hiring manager, the culture of your workplace - and the people you invite into it - is entirely in your hands. Knowing the best way to approach recruitment and onboarding is an essential skill, but many of us don't think too much about it. Typsy's Recruitment and onboarding course is all about taking the guesswork out of hiring.

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Recruiting Hiring Hospitality Take-out 103

Cheetah

JUNE 22, 2020

Reading Time: 3 minutes. As you look to reopen your restaurant or business after Shelter-in-Place has ended, Cheetah has assembled some advice and helpful links from our industry experts and top customers. Follow this series for real advice, tips and resources. Now that dining out is gradually recovering from its COVID-19 hiatus, restaurants can’t wait to open their doors.

Food 139

Food Customer Experience Food Safety Food Supply 139

Modern Restaurant Management

JUNE 24, 2020

Restaurants are facing new and evolving challenges resulting from today’s complex circumstances. Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Even before current events arose, online ordering capabilities and digital touchpoints were becoming nearly ubiquitous.

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Online Ordering Ordering Coupons Social Media 231

FreshCheq

JUNE 26, 2020

Loyalty programs are great incentives that leave your customers coming back for more. They can drive sales and increase customer engagement. There are so many to choose from, how do you know which loyalty program is right for you? Well, understanding what you want out of a loyalty program whether that be customizable rewards, a simple digital stamp, or a more comprehensive program that gamifies the customer experience, we have done the research and weighed in on our 5 favorite loyalty programs.

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Loyalty Program Customer Experience Marketing 137

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

EATER

JUNE 23, 2020

Osteria La Buca, in Los Angeles, is among the many restaurants that pivoted to selling groceries in addition to or instead of takeout during the COVID-19 pandemic. | Rich Fury/Getty Images. “A lot of really creative people. have been working their asses off innovating” From the start of the coronavirus pandemic, Eater editors and reporters have been tracking the unfolding crisis and its impact on the food world , investigating the economic and very human repercussions, and still telling stories

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Fine Dining Fast Casual Consumer Goods 2008 111

KaTom

JUNE 25, 2020

Best Biodegradable Utensils & Alternatives to Plastic Straws. Restaurants these days rely more heavily on single-use utensils, and not just for to-go orders. Plastic cutlery and other disposable dining supplies are the norm in many locations with open dining rooms, a practice that aligns with CDC recommendations to use disposable tableware. This operational change is at odds with an ongoing environmentally conscious push to eliminate the use of plastic straws that, by 2018, had already ushe

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White Paper Front of House Compost Mobile Ordering 102

Modern Restaurant Management

JUNE 26, 2020

From share-worthy photos on Instagram to restaurant reviews on Facebook, social media platforms determine how the restaurants engage with the masses. When we have YouTube, Facebook, Instagram, and Twitter, do brands need another? Yes, not all videos and media platforms are the same – this is a lesson worth knowing. Plus, in this time of COVID-19 crisis, when people’s moral and economy is down, restaurants need to step up their video marketing game and engage with their customers more

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Social Media Entertainment Influencer Consumer Goods 180

The Restaurant Times

JUNE 21, 2020

Running a restaurant is an ultimate full-time job that requires sheer dedication and an eye for detail. Even though it may seem a glamorous affair to many, learning the art of running a restaurant is something that cannot be mastered in a single day. As the restaurant industry is rapidly evolving, the list of things that give sheer nightmares to restaurant operators seems endless.

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Loyalty Program Point of Sale Food Supply Customer Service 94

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management