Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? Internet of Things (IoT) technology. Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff.

Technology 180

Technology Dietary Restrictions Mobile Ordering Point of Sale 180

Sculpture Hospitality

SEPTEMBER 22, 2022

One of the most important steps for improving your restaurant’s profits is implementing an inventory management program. The problem is, managing food and beverage inventory at your restaurant can be time consuming, stressful, complex and can be rife with errors - especially when you use manual inventory tracking methods.

Inventory 109

Inventory Beverage Management Management 109

7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. The restaurants that prioritize employee retention above all will come out on top.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

SEPTEMBER 20, 2022

Find out how video content can turn customers into brand ambassadors by enabling them to share their experiences with prospective customers. For too long, independent restaurants have struggled to compete with major chains because of their limited time and money. Single-location restaurants face the same challenges confronting all small business owners.

Marketing 197

Marketing Social Media Front of House Customer Experience 197

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Perfect Daily Grind

SEPTEMBER 21, 2022

In today’s competitive specialty coffee market, it’s important for coffee shops to stand out. One of the many ways they can do this is by roasting coffee in-store – creating a unique customer experience that also maximises coffee freshness. Coffee shops can also develop their own signature blends, which help to differentiate them from their competitors.

Customer Experience 170

Customer Experience Café Consumer Goods Article 170

Apicbase

SEPTEMBER 23, 2022

The hottest restaurant scene in Europe right now? Scandinavia. Yes, you heard right. You may not have noticed, but some brilliant restaurant chains and franchises are shaking up the dining culture of the Nordic countries, both with new concepts and by revamping old ones. The level of quality, service and innovation is high. These restaurants are scaling fast, and quite often venture far beyond their country of origin.

Fast Casual 52

Fast Casual Casual Franchising Franchise 52

Modern Restaurant Management

SEPTEMBER 22, 2022

We were ill-prepared for the COVID pandemic that devastated the food industry with supply chain disruptions, product and labor shortages, and soaring inflation. We simply didn’t see it coming, and we weren’t ready for the ongoing ramifications of this crisis. The biggest learning from COVID is that food businesses must be prepared for any crisis – and ensure their suppliers all along the supply chain are also prepared and resilient.

Food Supply 212

Food Supply Supplies Food Waste 212

Perfect Daily Grind

SEPTEMBER 22, 2022

Over the past year or so, coffee prices have been steadily increasing. The first sign that prices would increase was a sudden frost which hit some of Brazil’s major coffee-producing regions in late July 2021. Since then, prices have consistently remained above the US $2 mark. However, despite the higher prices, some smallholder farmers are not receiving more money for their coffee, leaving them vulnerable.

Pricing 184

Pricing Retail Supplies Point of Sale 184

Food Business

SEPTEMBER 23, 2022

Maintaining equipment is like maintaining good staff. You can't avoid it, and you need to keep up with it! When you run a restaurant you are hopefully beyond the stage when you think you can do it all yourself. Maybe you are even beyond the belief that your staff should have monthly cleaning log that includes maintaining equipment. Like any good tool is remains good when you maintain it, and that may mean calling a HVAC company to set up a quarterly cleaning and maintainance plan; and a restaura

Operations 130

Operations Insurance Equipment 130

Open for Business

SEPTEMBER 20, 2022

The best restaurants serve something more than flawless food: welcoming hospitality that makes every guest feel like a VIP. Regardless of how great the food is, people won’t return to a restaurant if the service stumbles. So the question of how to improve service in a restaurant is important. The challenge is that great service isn’t any one thing. To improve service, you must attend to the entire guest experience.

Customer Experience 88

Customer Experience Online Ordering Customer Service Hospitality 88

Advertiser: Paycor

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Hiring

Modern Restaurant Management

SEPTEMBER 19, 2022

The restaurant industry has been hit hard by the pandemic, but many businesses are beginning to bounce back. To recover, brands have evolved and made effective changes to meet the continuous challenges, making an impact at the corporate level while providing operators with the necessary tools to be successful. At Bojangles, it became apparent that old tactics were no longer enough, and we needed to change our approach.

Back of House 211

Back of House Training Customer Experience Franchising 211

Perfect Daily Grind

SEPTEMBER 20, 2022

Over the past few years, coffee packaging has become more of a focus for roasters and consumers alike. With the increasing need to stand out from competitor brands on retail shelves, roasters are opting for different ways to produce high-quality packaging, such as digital printing. Classic printing methods for coffee packaging have been well established for many years.

Sustainability 161

Sustainability Design Retail Technology 161

EATER

SEPTEMBER 22, 2022

A person making “NyQuil chicken” | Screenshot via Know Your TikTok/YouTube. NyQuil chicken proves one of our worst collective online tendencies Last week, the Food and Drug Administration issued a warning : Don’t cook your chicken in NyQuil. This needed to be said, according to the FDA, because of a “recent social media video challenge,” presumably linked to TikTok.

Food 145

Food Social Media Food Safety Take-out 145

Sling

SEPTEMBER 20, 2022

Looking for a way to boost productivity and increase revenue in your business? Of course you are. Who isn’t? But how can you reach those goals without making major changes and spending lots of your hard-earned capital? Focus on reducing idle time within the workflow. At first glance, idle time may not seem like it’s having a large impact on your bottom line, but even a few minutes here and there can quickly add up over the course of a year and cost your business hundreds, if not thousands, of do

Equipment 78

Equipment Communication Management Management 78

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Modern Restaurant Management

SEPTEMBER 17, 2022

Southern Glazer's Wine & Spirits unveiled the results of its 2022 Liquid Insights Tour , a coast-to-coast educational initiative designed to explore and identify the latest trends in cocktails and wine. The tour kicked off in Houston in February, and included stops in Kansas City, New York, Las Vegas, Chicago and Los Angeles. Over the course of 111 days, Brian Masilionis, Director, On-Premise Commercial Strategy & National Accounts for Southern Glazer’s, led a team of its indus

Guest Recovery 189

Guest Recovery Consumer Goods Hotels Beverage 189

Perfect Daily Grind

SEPTEMBER 19, 2022

As technological change becomes more and more frequent in the coffee industry, we are seeing more roasters invest in modern equipment, including machines which can use advanced roasting software. Although these modern machines certainly have their benefits, transitioning away from traditional models requires extensive planning, especially when it comes to translating or redeveloping roast curves.

Equipment 140

Equipment Technology Article Recycling 140

EATER

SEPTEMBER 22, 2022

Jenn Moreno/VIEWpress. Starbucks is officially no different from any other fast-food chain After years of trying to convince people that it was a welcoming “third place” for gathering or working remotely, Starbucks is “evolving” away from that experiment and is leaning hard into operating just like any other fast-food restaurant. This week, a viral TikTok video filmed by a Starbucks barista alleged that the chain was getting rid of its power outlets, once touted as a way to attract work-from-hom

Employee Relations 103

Employee Relations Healthcare Consumer Goods Insurance 103

Aaron Allen & Associates

SEPTEMBER 23, 2022

The global coffee industry has a total addressable market of more than $400 billion (annual sales). Of that, about $8 in every $10 are spent in Coffee Away From Home (coffee shops, kiosks, vending machines, etc.) The United States coffee industry reaches $85 billion in annual sales — 20% of the global coffee market. The coffee shop industry is the third largest restaurant category in the U.S., with 11% of sales among the largest 200 chains and growing significantly faster than the two leading ca

Point of Sale 93

Point of Sale 2022 License 2015 93

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Modern Restaurant Management

SEPTEMBER 23, 2022

Best known for its authentic drinks, creative tacos and an urban industrial vibe, Federales, a lofty, open-air tequila and taco establishment, offers an energetic atmosphere for restaurant and bar patrons alike. Concepted by college friends and founding members of Four Corners Restaurant Group—Andy Gloor and Matt Menna—the restaurant/bar traces its roots to Chicago, where the first Federales was opened in 2016 in Chicago’s West Loop.

2016 167

2016 Design Bar 2022 167

A Wine Story

SEPTEMBER 23, 2022

Monteabellon Wines. Delightful tasting of Monteabellon wine from Ribera del Duero today, guided by the family winery’s export manager Liola Iruzububieta. The setting for the tasting was the highly regarded Spanish restaurant Boqueria. Ribera del Duero has earned an excellent reputation for its wines made from the Tempranillo grape. The family behind Monteabellon initially gained fame with the high-quality grapes from their high-altitude vineyards.

Vineyard 104

Vineyard Education 2017 Certification 104

EATER

SEPTEMBER 21, 2022

Santiago Mejia/The San Francisco Chronicle via Getty Images. It’s probably less than you think When most people think of NBA veteran Dwyane Wade, viniculture probably isn’t at the top of the list of things that come to mind. And sure, he’s a basketball legend with three NBA championship rings and countless other accolades, but well before he retired from the game in 2019, Wade’s been hard at work establishing his own presence in the world of wine.

2014 103

2014 Definition Back of House Take-out 103

Bizimply

SEPTEMBER 19, 2022

Are you still manually tracking Time and attendance of your staff? This can lead to error and overspend on labour costs. The post How Time and Attendance Software Benefits Businesses appeared first on Bizimply.

Management 98

Management Management 98

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Harbor Touch

SEPTEMBER 22, 2022

If you’re anything like me, you love to eat out and you don’t want to get stuck in a rut and keep eating at the same places all the time. But sometimes it can be hard to find the best new restaurants to try. Either way, it can still be fun to venture out and try new restaurants locally or when traveling. So, if you’re looking for the best restaurants and places to eat nearby, here’s a top 11 list of how to find them: 1.

2022 78

2022 Social Media Hotels Travel 78

Rocket Fuel

SEPTEMBER 19, 2022

We all know that a positive guest experience is crucial to a restaurant’s success—and it also leads to better voice of customer results! Did you know when customers are strongly satisfied, they are four times more likely to recommend your restaurant to friends, family, or colleagues? Fortunately, improving your voice of customer (VOC) scores doesn’t mean reinventing the wheel or creating a flashy new customer experience program.

Customer Experience 52

Customer Experience Hiring Customer Service Coaching 52

EATER

SEPTEMBER 22, 2022

Michelle Min. From Pickled Fish to Italian Red Meat, Lay’s makes a wide range of chips for its customers in China Once upon a time, I adored Lay’s barbecue flavor potato chips so much that I could happily finish a bag by myself in one go. My mother soon became so irritated with her otherwise perfect daughter that she banished them from our home, so I’d pester my grandparents into keeping bags on hand for our weekly visits.

Transportation 103

Transportation Online Ordering Food Order Customer Service 103

Aaron Allen & Associates

SEPTEMBER 23, 2022

The global coffee industry has a total addressable market of more than $400 billion (annual sales). Of that, about $8 in every $10 are spent in Coffee Away From Home (coffee shops, kiosks, vending machines, etc.) The United States coffee industry reaches $85 billion in annual sales — 20% of the global coffee market. The coffee shop industry is the third largest restaurant category in the U.S., with 11% of sales among the largest 200 chains and growing significantly faster than the two leading ca

Point of Sale 52

Point of Sale 2022 License 2015 52

Advertiser: Paycor

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The Restaurant Times

SEPTEMBER 22, 2022

They say necessity is the mother of invention. And so it happens, our latest guest on F&B talks, Chaitanya Chitta, co-founder of SLAY Coffee, took a personal ache and turned it into a brand loved by people. . Chaitanya moved back to Bangalore after a stint in New York, along with his wife, Lakshmi Dasaka. One of the things they missed the most upon their return was the coffee experience in the USA. .

Customer Experience 52

Customer Experience Education Consumer Goods 2015 52

Culinary Cues

SEPTEMBER 23, 2022

I woke to a chill in the air. It’s dark at 6am and has been since 6 : 30 the previous night. Days are shorter now and will become shorter still as the next few weeks tick by. Smoke billows from chimneys as furnaces and fireplaces are once again cranked up. Flocks of birds are beginning their sojourn south and boats are being pulled from the water. I reluctantly drag rakes from the outside shed knowing that they will be in full use before the end of the month.

Consumer Goods 356

Consumer Goods Presentation Café Food Order 356

EATER

SEPTEMBER 20, 2022

Get ready for “butter boards.”. TikTok’s “butter board” is coming for your next communal spread We, as a society of eaters in the United States, have put the charcuterie board through so much. With no apologies to the French, we have allowed — nay, enabled — Instagrammers to manipulate meats into “ charcuterie chalets.” We have looked on as bloggers churned out “ charcuterie boards ” with not a slice of cured meat to be seen.

Social Media 103

Social Media 2017 Serving Food 103

The Salt

SEPTEMBER 22, 2022

The Icelandic yogurt company Siggi wants someone to run the business' social media channels and enjoy the simple life.

Social Media 81

Social Media 81

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management