SpotOn

MARCH 12, 2024

Gigi Cohen is the Director of Marketing for MDP Restaurant Group. MDP Restaurant Group operates concepts nationwide, including their newest concept: Bambuu Asian Eatery. In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. For months, Cohen has been using Marketing Assist, an automated marketing tool that creates customized email, Facebook, and Google marketing campaigns.

Social Media 98

Social Media Email Marketing Advertising Online Ordering 98

Wasserstrom

MARCH 15, 2024

The foodservice industry is constantly seeking new ways to improve efficiency and enhance the customer experience to, ultimately, increase profitability. Now, artificial intelligence (AI) has emerged as a powerful tool for restaurants, offering a range of solutions that address these needs. In this article, we present an overview of the ways operators are using AI. […] The post Can AI Boost Your Restaurant’s Bottom Line?

Customer Experience 133

Customer Experience Blog Article Presentation 133

Sculpture Hospitality

MARCH 12, 2024

Building a successful business in the restaurant industry involves more than just crafting delicious dishes - it requires a strategic approach to all areas of your business, such as inventory management and restaurant marketing.

Marketing 127

Marketing Inventory Management Management 127

TastyIgniter

MARCH 10, 2024

Discover creative happy hour marketing ideas to entice customers, boost sales, and create a memorable experience. From unique menu offerings to engaging events and effective promotions, this guide has everything you need to optimize your happy hour strategy. Learn the secrets of successful happy hour marketing for restaurants. This comprehensive guide covers everything from crafting a distinctive menu to promoting your offerings effectively.

Innovation 81

Innovation Customer Experience Events Menu 81

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. One way to stay ahead of the competition and move your restaurant forward from year to year is to stay on top of trends. While it’s important to stay true to who you are, knowing what people are looking for and providing it to them is equally vital. In this article, we take a broad look at food service trends to know in 2024.

2024 52

2024 Food Compost Front of House 52

EATER

MARCH 15, 2024

Six people will pay a whole lot of money to eat dinner in the vessel at the bottom of this space balloon. | Alchemist For just $500K, you too can sign up for a fine dining experience in space In 1970, Gil Scott-Heron released “ Whitey On The Moon ,” a spoken-word poem juxtaposing America’s space race with the realities of Black poverty. “ A rat done bit my sister Nell / With whitey on the moon,” he begins, escalating through descriptions of medical bills and rising rents and taxes, which seem to

Tourism 135

Tourism Fine Dining 2025 Education 135

Modern Restaurant Management

MARCH 13, 2024

The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture. Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics.

Loyalty Program 196

Loyalty Program Customer Service Customer Experience 2024 196

Crunchtime

MARCH 12, 2024

Many restaurants don’t realize they’ve outgrown their scheduling software until it becomes overdue. Look out for these 10 telltale signs. When restaurant brands start to scale and add more store locations, it is common to feel growing pains with their tech stack. What you thought was the best restaurant scheduling app, may no longer serve your operation well.

Serving 167

Serving Operations 167

Restaurant Business

MARCH 14, 2024

Maintaining consistent food quality is not just important, but essential for multi-unit restaurants.

Operations 100

Operations Food Technology 100

EATER

MARCH 13, 2024

A Bar of Their Own opened in Minneapolis March 1. Sports bars that center women’s sports are opening across the country — and doing big business “I was sick of always feeling like an afterthought in fandom when it came to public spaces to view sports,” says Jillian Hiscock, the owner of A Bar of Their Own, a sports bar focused on women’s sports which opened in Minneapolis March 1.

Sports 144

Sports 2023 Bar 2022 144

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

Modern Restaurant Management

MARCH 14, 2024

The event planning industry is experiencing a significant transformation. This renaissance, characterized by a blend of tradition with technology, is reshaping the essence of wine selection, moving away from the notion that tech seeks to replace tradition. Instead, it introduces a narrative of harmonious enhancement, where data-driven precision and the sommelier's artistry converge, creating a personalized wine journey for every guest's palate.

Events 189

Events Innovation Customer Experience Technology 189

Chowly

MARCH 14, 2024

Introduction In the dynamic world of restaurant ownership, gaining valuable insights and shared experiences can be akin to finding a rare gem. Our recent conversation with Chip Klose , a seasoned veteran in the industry, offered a deep dive into navigating the complexities of the restaurant business successfully. Join us as we explore Chip’s unique perspectives and expertise that extend beyond conventional consulting.

Airlines 111

Airlines Sustainability Pricing Technology 111

SpotOn

MARCH 11, 2024

Walk into any great restaurant or bar and you’ll encounter a hospitality team that not only serves tasty food and libations but also provides top-notch service. Unfortunately, some of the big businesses that “serve” restaurants don’t always seem to feel the same. Maybe it’s because they figure restaurants need them more than they need their restaurant clients.

Point of Sale 98

Point of Sale Customer Experience Customer Service Bar 98

EATER

MARCH 13, 2024

Andrea D’Aquino New books from Von Diaz, Edward Lee, Benjamina Ebuehi, and more will add sparkle to your cooking repertoire How do you pick the best of anything, when the question of what qualifies as best is inescapably subjective? This is a particularly relevant question where cookbooks (or really any books) are concerned, given the personal nature of what we decide to cook and how.

2024 133

2024 Book Take-out Food Order 133

Advertisement

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Modern Restaurant Management

MARCH 12, 2024

To reduce menu confusion and minimize price sensitivity, Ori’Zaba’s Scratch Mexican Grill recently rolled-out a rengineered and easier-to-read menu. The fast-casual Mexican chain's legacy menu had complicated triple-tier pricing that was thought to psychologically drive more mid-tier buying behavior, but the complex product suite of 80-plus items made fresh daily, plus thousands of permutations in choices, also lent itself to a visually crowded menu as well as one that was challe

Menu 179

Menu 2001 Franchising Franchise 179

Goliath Consulting

MARCH 13, 2024

As springtime ushers in warmer weather and fluctuating temperatures, restaurants must prioritize maintaining their HVAC systems to ensure a comfortable and inviting dining experience. This seasonal transition presents unique challenges and considerations for HVAC upkeep that can impact customer satisfaction and operational efficiency. Transitioning HVAC systems from heating to cooling mode is a primary concern in spring.

Allergens 78

Allergens Outdoor Customer Experience Dine-in 78

The Restaurant Group

MARCH 11, 2024

Managing a restaurant involves so many moving parts, including sourcing high-quality ingredients, purchasing a seemingly endless list of supplies, managing staffing and scheduling, and budgeting for a profitable restaurant – all within a set budget. Every restaurant must aim to spend low and earn high. But restaurant finances are notoriously complex, with so many types of expenses to manage: Dining and kitchen supplies Commercial real estate Utilities Maintenance Insurance Marketing Payrol

Management 78

Management Management Cash Management Insurance 78

EATER

MARCH 15, 2024

Lily Fossett DIY charcuterie can be yours, provided you don’t let humidity get in the way As someone who had previously only flirted with the idea of making sausages, I surprised myself when I came home at the start of February with a three-pound slab of pork belly and a $20 sausage stuffer. Perhaps it was a particularly celebratory Lunar New Year that enticed me to make my own fragrant and fatty slices of lap cheong to wok-toss into my favorite rice dishes.

2011 111

2011 Kitchen Safety Food Safety Social Media 111

Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Modern Restaurant Management

MARCH 15, 2024

The most popular way to pay at restaurants is through card transactions, whether it's credit or debit. According to a PYMNTS study , 68 percent of consumers use their credit cards to purchase food at a restaurant, equating to $29.8 billion in sales in February 2022. While credit cards seem easy and simple for consumers, the payment method impacts a restaurant's bottom line more than guests realize.

Equipment 196

Equipment Small Business Customer Service Pricing 196

Wasserstrom

MARCH 12, 2024

Understanding the different types of coffee certifications help people leverage their purchasing power to support initiatives that prioritize our ecosystems and improve the lives of farmers. Our guide sheds light on the world of coffee certifications to help foodservice professionals to make informed choices that align with their values as well as choices that resonate […] The post Coffee Certifications: A Guide for Foodservice Professionals appeared first on The Official Wasserstrom Blog.

Certification 120

Certification Blog Information Management 120

Sling

MARCH 15, 2024

Your business is anything but static, and managing employees when your company is changing and growing can be tricky. The best way to ensure you have the right people scheduled at any given time is with a workforce forecasting plan. In this article, we’ll tell you what workforce forecasting is and how it benefits your company. Then we’ll walk you through how to implement your own workforce forecasting plan.

Management 78

Management Management Employee Relations Recruiting 78

Buzztime Business

MARCH 12, 2024

After dealing with slow weekend nights for months, you’ve decided to attract more customers by hosting a live trivia night at your restaurant. Great idea! However, without proper promotion and marketing you’ll be investing in a night as slow as any other. Ensuring a successful event means you have to reach the audiences that are most likely to trek out to your event.

Social Media 78

Social Media Email Marketing Events Customer Experience 78

Advertisement

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Modern Restaurant Management

MARCH 15, 2024

Tipping has gotten out of control, according to nearly three in four Americans who took part in WalletHub's Tipping Survey. Approximately 78 percent think automatic service charges should be banned. "More and more types of establishments are starting to ask for tips, and suggested tip amounts are growing higher, so it’s understandable that people are frustrated, especially when this issue comes alongside inflation,” said Cassandra Happe, WalletHub Analyst. “Tipping is s

Customer Service 188

Customer Service Presentation Technology Operations 188

EATER

MARCH 14, 2024

Getty Images Folding a ring of melty cheese into dough was a revolutionary practice that made Pizza Hut $300 million in a single year. But Anthony Mongiello, who claims to have created the idea, says he never got a slice of the financial pie. In March 1995, the fast food chain Pizza Hut launched a new product destined to redefine the pizza business.

Innovation 127

Innovation Point of Sale License Take-out 127

Restaurant Business

MARCH 14, 2024

The Washington, D.C.-based chain has a (sort of) new CEO who has made lots of changes. His message to workers: Uncover those neck tattoos and crank up the music. You can be you.

Operations 130

Operations 130

TastyIgniter

MARCH 10, 2024

Running a successful restaurant requires more than just delicious food and excellent service. It also demands efficient management of various aspects like orders, inventory, staff, and finances. Fortunately, there are numerous restaurant management software solutions available to streamline operations and enhance productivity. Here are some of the top options to consider in 2024:

2024 69

2024 Management Management Inventory 69

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Modern Restaurant Management

MARCH 14, 2024

In celebration of Pi Day, the team at Otter dug into the one billion+ orders they’ve processed to discover pizzeria and pizza chain trends. They've also shared about shifts and growth in the pizza industry and three ways to increase a pizzeria or pizza chain’s cash flow. Ways to Increase Cash Flow Pay attention to internal issues and delivery orders – especially during peak hours.

Online Ordering 110

Online Ordering Cash Management 2023 Inventory 110

EATER

MARCH 12, 2024

Natalie Nelson Some people never stopped baking. Others just want to show off their crumb shots. When you open your TikTok “For You” page, it might feel like you’ve entered a time warp back to 2020, when, during the most uncertain days of the pandemic, many folks began baking their own naturally leavened bread as a sort of emotional survival mechanism.

Food Supply 117

Food Supply Email Marketing 2020 Social Media 117

Restaurant Business

MARCH 13, 2024

Once the domain of newspapers and magazines, restaurant criticism has spread to social media, where both reviewers and reviewees have the potential to become viral superstars.

Social Media 111

Social Media Magazine Marketing 111

Buzztime Business

MARCH 15, 2024

Are you hungry for more trivia? Is one night of bar trivia per week not enough to satiate your senses? Buzztime has tens of thousands of questions in its database. Pub trivia hosts and players could spend a lifetime with them! However, as the years pass, some of the questions become outdated and obscure. Events that are important one year become irrelevant many years later.

Bar 78

Bar 2004 Magazine Advertising 78

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management