Sat.Feb 12, 2022 - Fri.Feb 18, 2022

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How to Build a Customer Engagement Strategy

Social Hospitality

We invest money and effort into marketing campaigns to build relationships with our target audience. We want people to engage with our brands both online and offline. Once people feel connected to your brand, they’ll be more inclined to choose you over your competitors. Plus, engagement gets the word of mouth going, which is the epitome of all marketing efforts.

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The 10 Best Bits of Advice We Heard on Season 1 of the Restaurant Growth Podcast

7 Shifts

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits.

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How to Choose Restaurant Software: Everything You Need to Know

FreshCheq

The US food and beverage industry is worth a staggering $789 billion , a 19.7% increase from 2020. In this thriving market, everyone's itching for the $780 billion dollar cake. That means that if you want to work in the restaurant industry, you should be prepared for fierce competition.

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WHY DO YOU COOK?

Culinary Cues

Desperation is never a good approach towards hiring. I know how difficult staffing is right now, believe me – I hear it every day from every chef that I communicate with. But desperation hiring is, more often than not, a terrible way to staff your kitchen. Your goal should never be to simply fill in a blank space on your schedule, but rather to find the right people to balance out your team.

Uniforms 379
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How Sizing Up The Competition Improves Your Business Plan

Modern Restaurant Management

It may sound like just an excuse to eat out, but experiencing the food and ambience of your competitors is essential to writing a persuasive restaurant business plan. Think about it: you can’t possibly know what your restaurant is up against unless you do your research. Research, in this case, involves visiting, eating at, and making copious notes about the other restaurants in your area.

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How to Get Multi-Unit Employee Scheduling Right the First Time

7 Shifts

You pop by your flagship location to find staff scrambling, working two shifts at the same time. Understaffed, again. So you call up your downtown manager—and they have staff sitting around with no customers to serve them. Your drive-thru location? Perfectly staffed, and you're under target with productivity through the roof—a perfect schedule. You wish every location could be like that.

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ADJUSTING A COOK’S SKILLS TO MEET A CHANGING INDUSTRY

Culinary Cues

The good news is that restaurants are beginning to see an increase in sales as more and more customers return to in person dining in addition to their new habit of ordering for home delivery. So, as life starts to transition to a level of normalcy, restaurants may find that the pandemic opened the door to a viable, additional source of revenue that isn’t going away.

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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. Nowhere is this more clear than in restaurants; many wonder if parts of the workforce left the industry for good and how they will fill that gap. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams.

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Predictive Scheduling: What It Is and How To Implement With Success In Your Restaurant

7 Shifts

Predictive Scheduling has become a hot topic in the restaurant industry. As a growing number of municipalities propose and approve legislative changes around scheduling practices, many restaurateurs are wondering: how will predictive scheduling impact my business? This guide is designed to help you stay in front of Predictive Scheduling changes and make sure your restaurant is fully compliant.

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136. Restaurant Technology Guys Podcast Ep. 136 – Zenput Founder and CEO Vlad Vikhter talks operations management

Restaurant Technology Guys

Join Jeremy and Zenput CEO Vlad Rikhter, as they discuss how automation adoption can free up employees to do more meaningful, less repetitive work. Zenput is the top-ranked operations execution platform for multi-unit restaurants, convenience stores and grocers. It’s used in over 60,000 locations in 100+ countries by top brands including Domino’s, Chipotle, P.F.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Can an ATS Really Help You Find Your Next Candidate?

ExactHire - Restaurants

It makes more sense than ever to pay as much attention to the way you treat candidates as you do your customers. After all, the pandemic and the resulting Great Recession arrived at about the same time as the long-expected skills gap and talent shortage. When it comes to netting top talent, hiring managers in 2022 are caught in the perfect storm. . That perfect storm is why businesses are paying close attention to concepts like candidate experience and their employer brand.

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Modern Restaurant Design Trends Shaping the Industry

Modern Restaurant Management

The past few years have been critical for restaurants as owners and operators have had to quickly adapt and modernize alongside the changing climate and consumer demands. It has been a roller coaster for restaurant management as challenges like staffing shortages and mask mandates have made it difficult to keep business alive and thriving. While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene

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How to Make a Restaurant Employee Time Off Request Policy

7 Shifts

No matter the size of your business, you likely spend a large part of your day as a manager dealing with one (or many) employee's time off requests. Everyone gets sick, has family obligations, and - frankly - can benefit from time away from the job. In fact, Harvard Business Review found that to be truly engaged at work, our brains need to take a break from the everyday grind in order to gain fresh perspective and energy.

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Optimizing the Customer Experience | Season 6, Vol. 5: GoTab

Foodable

Listen to "Optimizing the Customer Experience | Season 6, Vol. 5: GoTab" on Spreaker. In the latest episode of Hospitality Hangout , Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with Tim McLaughlin, co-founder chief executive officer of GoTab , Inc., about technology that can optimize daily operations, while improving communication between restaurant operators and their guests.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The Top Five Trends Impacting Restaurants and Bars in 2022

Sculpture Hospitality

The hospitality industry has experienced some significant changes and challenges over the past couple of years. The pandemic has completely upended the way the industry operates, from how guests are served to the operating hours that both restaurants and bars have.

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How Is Inflation Affecting Restaurants?

Modern Restaurant Management

You can't scroll news sites without seeing more articles about inflation, but was does it mean for restaurants? Modern Restaurant Management (MRM) magazine quizzed expert Kathryn Petralia, co-founder of Kabbage, an American Express Company, for her analysis on what restaurants owners need to understand about inflation. Just how does inflation affect restaurants?

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How to Use Technology to Deliver on Customer Expectation

Restaurant365

The restaurant industry is absolutely brimming with innovation. Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Now more than ever, due to the huge lack of staff, food inflation, and supply chain shortages, automation is becoming a major advantage in execution for back-of-house operations as well.

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Keeping your customer in the front of your mind in 2022

Typsy

No matter your position in the hospitality industry, your focus should always be on your customers and guests. Making people comfortable and offering them an enjoyable experience is the standard expectation of the industry. But, there’s no question that the world is changing. We’ve been through nearly two years of a global pandemic, which has created a shift in the way people work, travel, and live.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Mole Is a Dish That’s Never Truly Done

EATER

Elvia León Hernández grinds ingredients for mole on her metate. | Nicholas Gill/Eater. In 2018, Elvia and Jorge Leon Hernandez turned their family home into Alfonsina, a restaurant that embraces the living, breathing tradition of mole-making “In the village, people used to say that breathing the smoke from the chiles was good for you,” says Elvia León Hernández, coughing a bit from the plume as she tosses a combination of dried, thick-skinned chilhuacle chiles and ancho chiles on her comal.

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The Sneaky Costs in Guacamole

Modern Restaurant Management

Certainly one thing on everyone’s mind today is price. Inflation, scarcity in the supply chain, and labor constraints have tacked on dollars. It is when these costs sneak in that margins go down. You may think that costs can be passed down to the final consumer, but in reality that is easier said than done. So operators need to think strategically on other areas of savings to recover shrinking margins.

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Why Restaurant Forecasting is Critical in 2022, Part 2

Restaurant365

Restaurant forecasting is imperative for accurately predicting your labor and purchasing spends. If your forecasts are off and you understaff or under order inventory, it negatively impacts the guest experience, and ultimately the bottom line when you lose business as a result, or your managers are forced to comp meals to compensate for poor service.

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How to Form a Restaurant Strategy to Attract Customers

FreshCheq

You can't rest easy when you're running a restaurant. More than 660,000 dining establishments were open in the United States during the second quarter of 2021. You have thousands of competitors, including cafeterias at worksites.

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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The Lost Soybeans of Okinawa

EATER

Nat Belkov/Eater. In an excerpt from “Eating to Extinction,” author Dan Saladino visits Okinawa where one farmer is hoping to bring back one of the world’s rarest soybeans Our food supply is suffering from a diversity crisis. Varieties of coffee, bananas, wheat, and more foods are at risk of being lost forever; preventing that loss is essential to the health — and deliciousness — of our food system.

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Seven Ways Restaurants Can Leverage Gamification to Increase Guest Engagement

Modern Restaurant Management

Gamification for restaurants is about finding ways to reward customers for spending their money at a particular restaurant. Say you spend five bucks in MoonDollars coffee shop, and you get rewarded with five redeemable points that you can spend towards another coffee sometime. Or perhaps you get a little stamp on your loyalty card, and your 10th coffee is free.

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We Love What We Do Because of Customers Like You

Restaurant365

At Restaurant365, we love our customers. Every day, we go above and beyond to make sure that you feel supported and know that we are here to help your business succeed. On this special day, we would like to spread the love by sharing a few of the many customer love notes that we receive from our amazing customers. We love what we do because of customers like you!

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Sealed With A Kiss

The Wine Knitter

The art of writing letters seems to have vanished since the arrival of more sophisticated and faster ways to communicate. Sadly, emails and texts have replaced the more intimate and expressive pen to paper. When I was very young, writing and receiving letters was exciting. I remember the first box of stationery given to me, the feel of the onion skin paper in my hands, and the thrill that it would capture my thoughts and possibly immortalize me.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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The Benefits of Food Lockers for Your Restaurant

Goliath Consulting

History of Automats. Food lockers, also known as Automats, were created in the late 19 th century in Berlin but didn’t grow in its popularity until the 20 th century for restaurants and fast food. 1 Even so, the popularity since then has died down, but it’s slowly making a comeback. In the early 20 th century, Automats were vending-machine style restaurants and a waiter-less service.

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How to Succeed at In-House Restaurant Delivery Marketing

Modern Restaurant Management

It’s essential to adopt sound marketing strategies for your in-house food delivery business. Here are some tips to best advertise that you offer delivery services. Mention In-House Delivery on Your Site. Having a great website for your business is paramount to represent their online presence. Your website should be attractive and user friendly and include all relevant contact information, including in-house delivery.

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How to Understand Building Automation Solutions: The Basics

Lady Boss Blogger

Work smarter, not harder. Therefore, knowlege is your best weapon in response to facing challenges. Find out how to understand building automation solutions (BAS). They are making life easier for building owners and occupants. 1. What does a BAS do? With building automation solutions (BAS), building managers can optimize every facet of daily operations.

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Biz Tips: Retention and Rehiring

Food Business

When you are in your hiring mode do not forget the topic of retention and your rehiring policy. Listen to see if it gives you a new perspective. As a restaurant strategist and, of course, podcast host, I regularly help owners rethink how they hire, retain and build a positive culture for staff and -- of course -- guests. When you need a form, rubric or SOP reach out.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.