Crunchtime

JULY 20, 2023

With thousands of competitors in the restaurant industry, operators must find ways to get their brands to stand out from the competition. The cleanliness of the store entrance, the freshness of food on display, and other aspects of a visit may not always be noticed by visitors, but operations leaders know that the key to creating repeat customers is to provide outstanding service to customers consistently.

Franchise 60

Franchise Franchising Operations Leadership 60

Modern Restaurant Management

JULY 18, 2023

Restaurant customers are back, with many restaurants reporting business close to pre-pandemic levels. And those consumers want the restaurant experience, according to a survey earlier this year by the National Restaurant Association. It reported that “84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up.” Take a minute now and think of five things that you believe bring your customers back tim

Customer Service 167

Customer Service Seating Consumer Goods Customer Experience 167

Restaurant Business

JULY 20, 2023

Marketing Bites: Pinkberry and Cold Stone Creamery feed into the Barbie frenzy, Dunkin’ launches summer merchandise and Taco Bell is giving rewards members a say in its sauce packet redesign.

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Merchandise Marketing 98

Wasserstrom

JULY 18, 2023

Managing inventory in the foodservice industry is essential for ensuring profitability. However, theft and shrinkage can be a major problem, leading to significant financial losses. Reducing theft and shrinkage in your restaurant requires systematic planning and the vigilance of a meerkat. Being that, we provide an overview of theft and shrinkage in the context of […] The post Restaurant Inventory Management: Theft & Shrinkage appeared first on The Official Wasserstrom Blog.

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Inventory Management Management Blog 116

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Modern Restaurant Management

JULY 19, 2023

The "metaverse" is a general term used to describe any of the virtual universes where people can interact with one another in a shared, immersive environment. With the growth of both virtual reality and augmented reality technologies, more and more people are engaging with the metaverse to do things like play games, shop, and even get married.

Franchising 167

Franchising Franchise Restaurant Law Customer Service 167

Restaurant Business

JULY 19, 2023

A Deeper Dive: Jim Balis, managing director with CapitalSpring, joins the podcast to talk about the state of the restaurant industry and mergers and acquisitions.

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Pricing Management Management 98

The Salt

JULY 17, 2023

The rise in tipping has many customers fuming, but one worker who depends on tips says most customers misunderstand what they are — and shares what it feels like when people don't tip.

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Modern Restaurant Management

JULY 17, 2023

When restaurants, food businesses, and other organizations become ISO certified, they’re showing that they: Prioritize safety, quality, and compliance, following strict guidelines to ensure safe, high-quality foods. Respect their customers and work diligently to earn their trust and loyalty. Are meeting the demands of key stakeholders (including customers, employees, investors, the media, and influencers) who want to align with reputable, ethical, sustainable, humane, diverse organizations

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Innovation Technology Certification Food Safety 166

Modern Restaurant Management

JULY 20, 2023

In this episode of " The Main Course ," Johnny Tellez, VP of International Operations and Training at Focus Brands International, discusses how the customer experience has changed during the pandemic, the role technology has played in these changes, and how restaurants are adapting their use of technology to enhance customer experience. In this conversation with host MRM Executive Editor Barbara Castiglia, Tellez talks about The impact of the pandemic on international restaurant operatio

Technology 167

Technology Audits Franchise Franchising 167

Culinary Cues

JULY 18, 2023

A few days ago, I decided to hang up my chef’s toque. After 55 years working and teaching in kitchens, it was time to step aside. This did not mean I would no longer be working on something food related, just not at the same level as I had for all that time. Simultaneously, my wife of 48 years and I have been clearing out much of the “stuff” accumulated over five decades, sifting through memories, laughing on occasion, and wondering why on earth we hung on to all of this.

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Hotels Blog Café Management 357

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Sculpture Hospitality

JULY 18, 2023

TORONTO, ON, July 17, 2023 -- Sculpture Hospitality, a distinguished leader in hospitality and restaurant inventory management, is pleased to announce the expansion of its network with the addition of a Sculpture Hospitality franchise in Santa Cruz, California, owned by long-standing clients Jennee Gregg and Taylor Fontana. This significant move enables Gregg and Fontana to continue using Sculpture’s services for their own restaurant, Malone’s Grille in Santa Cruz, California, while delivering t

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Franchise Franchising Hospitality 2023 119

The Wine Knitter

JULY 21, 2023

Fourth of July has come and gone, and the fireworks and sparklers have been put away. However, the sparkles, as in sparkling wine, continue at my house with corks popping and bubbles flowing! I never need an occasion to pour sparkling wine, and as I’m sure you all know by now, I love celebrating “just because” moments. Don’t you?

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Vineyard Certification Back of House Sourcing 138

Modern Restaurant Management

JULY 21, 2023

Jean-Georges Director of Restaurants Vincenzo Decaria was raised in Crotone, Italy surrounded by hotels and restaurants. While studying for a law degree, he worked nights at restaurants and bars. He then started working at a private members club, Café Royal and visited New York for a consultancy job and ended up staying. Decaria has been with Jean-Georges Management for seven years and played a fundamental part in opening many of Jean-Georges’ restaurants including L’Italien and L’Asiatique in M

Hotels 167

Hotels Restaurant Law Hospitality Hiring 167

Goliath Consulting

JULY 19, 2023

In this article, we are thrilled to introduce a remarkable new book written by our very own Jay Bandy. With over 30 years of experience in the industry, his new book, “ Keys to Being a Successful Restaurant Leader: A Guide to Skills and Behaviors Restaurant Managers Need to Succeed ” is an incredible resource for aspiring and current restaurant managers seeking to excel in their roles.

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Leadership Book Seasonal Menu Customer Experience 78

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Harbor Touch

JULY 21, 2023

Out-of-home (OOH) advertising has been a popular method for promoting restaurants for decades. From billboards to bus stops, OOH ads can be seen everywhere, making them an effective way to reach a wide audience. But with the rise of digital OOH (DOOH) advertising, restaurants now have even more opportunities to drive foot traffic and increase sales.

Advertising 78

Advertising Transportation Social Media Outdoor 78

Crunchtime

JULY 20, 2023

With thousands of competitors in the restaurant industry, operators must find ways to get their brands to stand out from the competition. The cleanliness of the store entrance, the freshness of food on display, and other aspects of a visit may not always be noticed by visitors, but operations leaders know that the key to creating repeat customers is to provide outstanding service to customers consistently.

Franchise 78

Franchise Franchising Operations Leadership 78

Modern Restaurant Management

JULY 20, 2023

Like most headline-grabbing technology, artificial intelligence (AI) has its pros and cons. But like it or not, AI is being implemented in so many industries, including foodservice, and is here to stay. For readers seasoned enough to remember, there was a time 20-30 years ago when mobile phones were being tried on for size by consumers. There was a mixture of early adopters and those who questioned cell phones’ staying power.

Mobile Ordering 129

Mobile Ordering Customer Service Technology Customer Experience 129

Restaurant Business

JULY 18, 2023

Consumers drink a lot of coffee, and they drink it all day long. Coffee-based drinks have a place across most dayparts in foodservice settings, according to Technomic’s 2022 Beverage Consumer Trend Report—77% of consumers said that they order coffee for breakfast, 26% order coffee for lunch, 13% for dinner and 26% enjoy coffee as a between-meal snack.

Hotels 98

Hotels Beverage Customer Service Customer Experience 98

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Tableo

JULY 19, 2023

Customers expect convenience and efficiency in all aspects of their dining experience, including the payment process. The restaurant sector has experienced a paradigm shift thanks to pay-at-table technology, which has completely changed how customers settle their bills. This article examines the development of pay-at-table technology and how it has revolutionised restaurant payments.

Technology 75

Technology Point of Sale Customer Experience Reservations 75

Bingage

JULY 18, 2023

Confused about How to increase e-commerce sales ? You’re at the right place! Starting an online business is easy but the most difficult part is getting customers and increasing sales. You are here reading this blog means you are looking for ways to increase e-commerce sales. Because In today’s highly competitive online business landscape, driving sales and attracting customers in business is crucial for success.

Loyalty Program 69

Loyalty Program Email Marketing Social Media SEO 69

EATER

JULY 21, 2023

Lille Allen/Eater Barbie cakes aren’t just for kids’ birthday parties anymore Barbie turned 30 the year I was born. That same year, my grandmother bought a dome cake pan for making Barbie cakes: typically, a Barbie doll enveloped to the waist in frosted layers of cake, carved into the shape of a voluminous skirt. In her words,“I had my first granddaughter and I envisioned making a lot of Barbie cakes.

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Restaurant Business

JULY 21, 2023

A group of operators argued in comments with federal regulators that the franchisor’s changes cost them important profitability and drive up their prices. To the company, the changes are necessary to evolve the brand.

Pricing 98

Pricing Operations 98

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Tableo

JULY 18, 2023

Restaurant inventory management is a process for identifying more cost-effective food, beverage and supply orders while keeping track of the materials and supplies you have on hand for shifts. This article provides advice and tips on how to manage your restaurant inventory efficiently, helping you reduce waste, increase efficiency and optimise expenses. 1.

Inventory 75

Inventory Management Management Audits 75

Bingage

JULY 18, 2023

Confused about How to increase e-commerce sales ? You’re at the right place! Starting an online business is easy but the most difficult part is getting customers and increasing sales. You are here reading this blog means you are looking for ways to increase e-commerce sales. Because In today’s highly competitive online business landscape, driving sales and attracting customers in business is crucial for success.

Loyalty Program 61

Loyalty Program Email Marketing Social Media SEO 61

EATER

JULY 18, 2023

The Spongmonkeys doing whatever the hell it is that they do. | Quiznos In 2003 the Spongmonkeys, a pair of potato-shaped, human-toothed, rodent(ish) critters became the unlikely faces of Quiznos. Now, the sandwich chain is plotting a comeback, and the Spongmonkeys are once again loving their subs. The year 2003 was a different time. George W. Bush was president, MySpace had just launched, and U.K. animator Joel Veitch created what would eventually become one of the weirdest — and most enduring —

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Bizimply

JULY 19, 2023

Running a business can be challenging, with 92% of businesses facing higher costs in 2023. An effective solution is to have a scheduling strategy. The post The Key to Save Time and Money? <b>Efficient Scheduling</b> appeared first on Bizimply.

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2023 Retail Hospitality Bar 93

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Tableo

JULY 20, 2023

Email marketing is becoming a crucial tool for promoting restaurants, cultivating client loyalty and encouraging repeat business in. In this post, we’ll examine five key tactics that are crucial for mastering restaurant email marketing and achieving outstanding results. So let’s start right now! 1. Build a high quality email list The first step in laying a solid foundation for your email marketing campaigns begins with building a good email list.

Email Marketing 75

Email Marketing Marketing Website Management Reservations 75

Restaurant Business

JULY 20, 2023

A Pizza Hut operator in the Midwest was sued in a federal court after allegedly underpaying delivery drivers for the use of their personal cars. Such lawsuits are remarkably common.

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Delivery Operations 98

Crunchtime

JULY 17, 2023

Understand the impact of investing in ops excellence and measure specific outcomes in 4 areas to demonstrate the value you’ll drive back into the business.

Customer Experience 78

Customer Experience 78

Apicbase

JULY 19, 2023

“Tech reduces the burden of daily work, giving our staff more time to do what they love most.” Robert James Greller is Head of Digital at Peter Pane Burgergrill & Bar , a much-loved hamburger restaurant with over 50 locations in Germany. And he’s a badass at his job. During covid, Robert managed to set up a basic online sales channel in a matter of days.

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Events Operations Bar Serving 52

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management