Great Service in an Era of Labour Costs and Technology
Future Food
JANUARY 30, 2020
Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” As every successful restaurateur will tell you, passion is the reason that they started their venture in the first place.
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