Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S full service restaurants surveyed plan to introduce catering services.

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2024 Online Ordering Website Management 2023 203

Restaurant Business

FEBRUARY 1, 2024

The pandemic was tough on everyone in charge of running a business. Here’s what savvy operators need to be aware of.

Operations 116

Operations 116

Culinary Cues

FEBRUARY 2, 2024

Yes, I have been preaching the need for change in restaurants. Changing how we view our concepts, menus, pricing structure, our staff, marketing, and the list goes on has never been more critical. Change, however, does not infer that we need to abandon the core principles of our profession and how we view the process of cooking for others. Far too often, in recent years, I have shaken my head and sighed with despair as I watched a haphazard approach to the proud profession that I have been part

Training 361

Training Customer Service Uniforms Leadership 361

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout.

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Management Management Kitchen Safety Front of House 397

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Blue Orbit Restaurant Consulting

JANUARY 29, 2024

Welcome to 2024. The year began with more minimum wage increases across the country and the elimination of tip credits in more states. With these wage increases we also see increases in payroll taxes. Overall labor costs that should be hovering in the mid thirty percent range are quickly moving to ten percentage points higher. […] The post I Dreamed of a Restaurant with No Labor first appeared on Blue Orbit Restaurant Consulting.

2024 52

2024 Leadership Hospitality Bar 52

Lavu

FEBRUARY 2, 2024

In the face of a staggering global issue, restaurants must proactively avoid food waste. About 1.3 billion tons of food are wasted annually across the globe. This contributes to environmental concerns and reflects significant economic issues for businesses. Restaurants, a big part of this challenge, can substantially impact by adopting sustainable practices and reducing their contribution to food waste.

Waste 78

Waste Food Compost Audits 78

Crunchtime

JANUARY 30, 2024

Work jointly with your team to create schedules more efficiently. Collaborative schedule editing from Crunchtime Labor & Scheduling makes it easy for managers to work together and get more done in less time. Read this article to learn how you can leverage this feature for your restaurant.

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Article Management Management Operations 167

Modern Restaurant Management

JANUARY 30, 2024

Ambitious restaurateurs often want to expand quickly to capitalize on initial success. However, rapid growth without an intentional strategy frequently erodes quality, culture and profits over time. Sustainable restaurant expansion requires balancing excitement with patience and perspective. There’s an art to scaling any small business intelligently.

Leadership 203

Leadership Small Business Hospitality Customer Experience 203

Restaurant Business

JANUARY 30, 2024

Restaurant Rewind: Dominance within the full-service sector has shifted appreciably during the last 20 years. Here’s a look at how the balance of power has shifted, humbling two powerhouses in particular.

Dine-in 111

Dine-in Casual 111

Culinary Cues

JANUARY 29, 2024

If you’re a chef from my generation then you likely have concerns over the changing landscape in the kitchen. I hear, nearly every day, “things are not what they use to be.” Chefs lament over a time when cooking was a giving craft, not one focus on what the cook received in return. We speak of a time of unconditional commitment to the craft and the job – sacrificing all else for the plate of food in the pass.

Kitchen Safety 391

Kitchen Safety Guest Recovery Uniforms Food Safety 391

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. The need for innovation and efficiency has never been greater in this evolving scenario.

Operations 189

Operations Front of House Customer Service Customer Experience 189

Sculpture Hospitality

JANUARY 30, 2024

Effective inventory management is the cornerstone of success for your restaurant. Strategic inventory management can reduce waste, increase your company’s profit margins and help deliver a superior customer experience.

Inventory 116

Inventory Waste Customer Experience Management 116

Crunchtime

FEBRUARY 2, 2024

Forms are the heartbeat of execution in any restaurant operation—they allow brands to standardize procedures across many locations, create a simple way for employees to follow necessary steps, and collect information that field teams and corporate offices need visibility into.

Operations 127

Operations Information 127

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

EATER

JANUARY 30, 2024

Lille Allen/Eater Judy Rodgers’s 2002 classic is a 500-page testament to the enduring importance of little details Let’s imagine for a second that Judy Rodgers had a perfectly ordinary senior year at Ladue High School, just outside of St. Louis, eating supermarket vegetables and pizza covered in processed cheese. Afterward, she would have gone to Stanford to study art history and then to law school and a distinguished career in the foreign service, because Rodgers, in addition to being a planner

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2002 Hotels Front of House Consumer Goods 122

Modern Restaurant Management

JANUARY 31, 2024

Looking around the lively atmosphere of any restaurant, there are no doubt patrons capturing and sharing fun memorable moments. These genuine snapshots—when shared on social media—can help paint an authentic picture of your business, and create a powerful word-of-mouth effect. This type of user-generated content (UGC) has emerged as a key tool in the digital marketing landscape, offering brands a genuine and engaging way to connect with their target audiences.

Social Media 203

Social Media Email Marketing Influencer Customer Experience 203

Buzztime Business

JANUARY 29, 2024

Valentine’s Day has customers in the mood for love…and the mood to spend $3.5 billion on an evening out. But there’s more to February 14th than just dinner. By focusing on 5 customer types, you’ll uncover extra profits along the way. Ready to woo customers to your place? Sweet. These 14 Valentine’s Day promotions will do the trick. How to Target Your Promotions: 5 Customer Types Like relationships, when it comes to restaurant Valentine’s Day promotions – it’s complicated.

Events 88

Events Take-out Menu Hiring 88

Restaurant Business

FEBRUARY 1, 2024

Under a bill introduced this week, restaurants would be required to disclose the countries of origin for all seafood that's sold, along with whether it was wild-caught or farmed.

Sourcing 122

Sourcing Operations 122

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

EATER

JANUARY 31, 2024

Shutterstock/Eater Sunday roasts, jacket potatoes, and cheese toasties are having a social media moment British cuisine has, fairly or not, been the butt of countless jokes. Its critics insist that the food in the U.K. is too gloopy, too bland , too boring to earn a place in the pantheon of haute cuisine in the same way that, say, Japanese and French food have.

Food 122

Food Social Media 2023 Sourcing 122

Modern Restaurant Management

JANUARY 30, 2024

It’s a common assumption that past performance is the best predictor of future behavior, but the last few years have been anything but common. Quick-service restaurants (QSRs) rode the wave of unprecedented consumer behavior shifts and the successes and challenges it brought along. So, what can the QSR industry expect in 2024? Looking back at last quarter’s performance suggests the glass is proverbially half full.

2024 162

2024 Fast Casual Point of Sale 2023 162

Bizimply

JANUARY 29, 2024

Hospitality Mavericks Podcast: Darragh Fanning GM Ireland at Zambrero Ireland Dive into Fanning's journey, former rugby player that turned general manager of Zambrero Ireland. The post <b>From Rugby Fields to Restaurant Franchise</b>: How Darragh Fanning Did It? appeared first on Bizimply.

Franchise 111

Franchise Franchising Hospitality Management 111

Restaurant Business

JANUARY 29, 2024

More than half the surveyed restaurateurs and club owners say they'd consider shutting down at least one of their operations. Nearly 9 of 10 contend it'd be a disaster.

Operations 119

Operations 119

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

EATER

JANUARY 29, 2024

A double reveal: The cake goes from Charmander to Charmeleon to Charizard. | Namaya Navaratnarajah/ @CakesByNams Here’s how the burn-away cakes all over TikTok actually work The internet loves a reveal: a Princess Diaries -esque makeover scene; a home renovation; a gender reveal, for better or worse. It’s no wonder then that burn-away cakes, in which the top layer of a cake is burned to reveal another image beneath it, have quickly taken over social media in the past month.

White Paper 124

White Paper Social Media Blog Design 124

Modern Restaurant Management

JANUARY 29, 2024

I n the hospitality and service industry, the ability to see beyond the obvious and anticipate guests' needs before they are even aware of their own needs is a skill that sets good from exceptional service apart. The key lies in understanding subtle cues and employing a proactive approach to ensure a seamless and delightful experience for patrons.

Dine-in 189

Dine-in Hospitality Events Take-out 189

Sling

FEBRUARY 1, 2024

While it may not seem like a critical issue, an employee who is often late for work can cause serious problems for the rest of your team. Chronically late employees can bring down team morale, engagement, and productivity. Learn how to deal with team members who are repeatedly late for work so their actions don’t affect the rest of your business. Ways to deal with employees who are late for work 1) Create a company tardiness policy If an employee starts to arrive late for work on a regular basis

Document 88

Document Reference Management Management 88

Restaurant Business

JANUARY 31, 2024

Marketing Bites: For some brands, it’s the biggest day of the year. And one Chicago operator is partnering with a cannabis company for some very special wing sauce.

Specials 119

Specials Marketing Operations 119

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Squirrel Systems

FEBRUARY 1, 2024

A modern restaurant point of sale (POS) system can significantly improve the efficiency and workflow of a restaurant server, making their daily tasks much easier and more manageable. Here are some of the ways that a modern POS system can help: Streamlined Order Taking and Processing: A modern POS system makes order-taking and processing much more efficient.

Tip Distribution 52

Tip Distribution POS Food Supply Customer Experience 52

Modern Restaurant Management

FEBRUARY 1, 2024

The restaurant sector is at an equilibrium in an era when convenience is key and customer preferences are continuously changing. Food delivery services have not only changed the way people eat, but they have also provided restaurant operators with both obstacles and possibilities. We dig into the tremendous impact of meal delivery services in this thought leadership essay, providing fresh insights, strategic ideas, and views targeted at enhancing the restaurant industry's grasp of this trans

Delivery 100

Delivery Food Food Supply Customer Service 100

Culinary Digital

FEBRUARY 2, 2024

A streamlined menu can significantly improve quality assurance in a food service establishment in several ways: Consistency A streamlined menu reduces the number of dishes and options offered, making it easier for kitchen staff to consistently prepare each item to the highest quality standards. With fewer items to focus on, chefs can pay more attention to detail and ensure that each dish is prepared consistently.

Dietary Restrictions 52

Dietary Restrictions Front of House Customer Experience Back of House 52

Restaurant Business

FEBRUARY 2, 2024

The pioneers who created commissary-style, shared kitchens for rent have closed, pivoted or show signs of struggle. But elements live on in a variety of new delivery-forward concepts that some call ghost kitchens 2.0.

Delivery 124

Delivery Operations 124

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management