Sat.Apr 08, 2023 - Fri.Apr 14, 2023

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Restaurant Reputation Management – Building a Positive Online Presence

The Eat Restaurant

The main task of every restaurant manager is to make sure the food is delicious, the ambiance is pleasant, and the customers are satisfied. Once you have set the quality standards, it is important to attract new customers.

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Your dream restaurant team is out there. Here’s how to find them

Open for Business

The once temporary “We’re hiring!” window sign at restaurants has become a permanent fixture. The restaurant labor shortage is a challenge. In fact, the recent National Restaurant Association State of the Industry Report revealed that 87% of restaurants plan to do some hiring in the coming year. Finding and recruiting new team members may be an ongoing effort, but practice hasn’t made the process perfect.

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Restaurants are losing faith in ghost kitchens

Restaurant Business

Tech Check: Fewer operators foresee delivery-only concepts growing in 2023. It's looking like a smart bet.

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4 Types of Customer Engagement and How to Use Them to Your Advantage

Restaurant Engine

To enhance customer engagement, give your customers a great experience when they dine with you. If you want your restaurant to grow and thrive, you need to engage your customers. This means building relationships with people both inside and outside of your restaurant. The digital arena is one of the places where you can really hone your relationship-building skills.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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5 Tips for Managers to Reduce Office Stress and Improve Productivity

Lady Boss Blogger

As a manager, you play a crucial role in creating a productive and healthy work environment. Workplace stress can impact employee performance and morale. By taking proactive measures to manage stress, you can help your team thrive. Here are five tips to reduce office stress and improve productivity: 1. Encourage Breaks Taking regular breaks throughout […] The post 5 Tips for Managers to Reduce Office Stress and Improve Productivity appeared first on Lady Boss Blogger.

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Need to Reach New Customers? Step Outside the Box

Modern Restaurant Management

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well?

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The Key to a Better Cocktail Is Already in Your Kitchen

EATER

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Pay at Table Technology – The New Standard in Restaurant Payments

The Eat Restaurant

As a restaurant owner, you’re likely to be looking for ways to improve your customer’s dining experience and, at the same time, streamline your restaurant’s daily operations.

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Paying Servers a Salary at Destination Unknown Restaurants

7 Shifts

Destination Unknown Restaurants is a group based in Washington, D.C. and currently has three concepts. Destino, a modern Mexican restaurant, Taqueria Las Gemelas, and Ghostburger , a ghost kitchen who counts President Biden and Vice President Harris as recent guests. Destination's founder, Kelly Phillips, joined us on the Pre-Shift Podcast to share their employee-first approach, how they're able to pay a salary to many of their employees, and hopes for the future of restaurants.

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DON’T PAINT THE BUSINESS WITH THE SAME BRUSH

Culinary Cues

The past year has been quite disconcerting for those of us who have dedicated our careers to the kitchen. To some it may simply seem like the squeaky wheel syndrome (a handful of people with loud voices) as dialogue about exodus from the restaurant business continues to raise eyebrows. I hear enough comments from cooks (new and well-seasoned) who say they had enough, the business is horrible, lacking in any form of empathy, poorly managed, uncaring abusers of hard workers, proponents of sadistic

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Track These Restaurant Analytics (Infographic)

Modern Restaurant Management

There is a science to running a successful business. That idea holds true in the hospitality and food service industries where crucial business decisions are made every day. At the heart of this science is data. Tracked from numerous sources, thoughtful analysis of this data can be the key to prioritizing needs, driving growth and so on. Below, we’ll briefly go over the importance of collecting data and restaurant analytics and how it be used to improve efficiency and, in due course, boost

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How can specialty coffee roasters use blends to drive brand identity?

Perfect Daily Grind

There’s no denying the fact that specialty coffee blends are becoming more and more popular. Alongside offering a range of single origin coffees, developing blends allows roasters to create new but consistent products which cater to a range of taste preferences. There is plenty of opportunity for coffee roasters to capitalise on the opportunity that blends present.

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Summer HVAC and Refrigeration Tips for Restaurants

Goliath Consulting

Summer is just around the corner. It’s time to break out the patio furniture and put the heaters away in storage. With the warmer temperatures approaching, every savvy restaurateur knows to retrieve their end of spring checklist to guarantee this season is as smooth as it can be. Preventative maintenance is key to protecting your bottom line. From refrigeration to HVAC, there are multiple things you can do to ensure your restaurant operates free of preventable mechanical woes that stand in your

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How to Find, Train, and Maintain Top-Performing GMs

Crunchtime

Multi-unit restaurant operators know that general managers (GMs) are the heartbeat of each store. Without a strong GM, restaurants can face issues like reduced employee morale and retention, less profitable operations, and ultimately, a more negative customer experience.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Recipe for Success – How Technology Is Revolutionizing the Restaurant Industry

Modern Restaurant Management

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. This partly results from a persistent and prevalent status quo bias that adapting to new tech is costly and tricky to implement. This was however, until COVID-19 changed everything. Cloud-based technology has been leading the tide of change over the last couple of years.

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What is Maragogipe & how big is the market for it in specialty coffee?

Perfect Daily Grind

Within the specialty coffee market, there are a growing number of more exclusive and highly-prized coffee species and varieties. One of the most notable is Gesha – a unique variety which was “rediscovered” at the 2004 Best of Panama auction, and is now commonly used in competitions like the World Barista Championship. Rare coffee species and varieties can become more revered for a number of reasons, including their high cup quality and desirable sensory profiles.

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Learn from the greats: 10 extraordinary restaurants that every owner should study

Open for Business

No one knows better than hospitality pros that restaurants give cities and towns their local flavor. OpenTable wants diners to appreciate this, too. That’s why we tapped local experts in 17+ cities across North America to write up their authoritative and opinionated guides to the restaurants that infuse their hometowns with a vibrant sense of place.

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Is it Time to Take the Plunge and Renovate Your Restaurant?

The Rail

By Indiana Lee, Contributor Restaurant owners must adjust to the times and find new ways to create the best place in town. While you may have had a good run for a while, you might see business decline as fewer patrons come through the doors. And there are a myriad of reasons why you might be seeing a slowdown in business, each with their own unique solution, including it may be time to renovate.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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What’s the Restaurant Investment Forecast?

Modern Restaurant Management

To learn more about the current state of restaurant investing, Modern Restaurant Management (MRM) magazine spoke with Uday Ahuja, Chief Investment Officer at RSE Ventures, who played a key role in investing and identifying/growing scalable consumer brands restaurant concepts including Momofuku, Milk Bar, Fuku, Bluestone Lane, and Magnolia Bakery. During the pandemic he helped advise Milk Bar CEO Christina Tosi’s shift from retail to ecomm—resulting in the launch of Milk Bar’s r

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How to Take Bar Inventory: Bar Inventory Basics

Sculpture Hospitality

Running a bar can be a challenging but rewarding endeavor. From managing staff to creating a welcoming atmosphere for customers, there are many aspects to consider. Managing inventory effectively is one of the most critical components of running a successful bar.

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Dynamic Pricing Technology: Why Restaurants are Finally Paying Attention

Apicbase

Restaurants often cater to their most loyal patrons , and because loyal and first-time customers alike tend to pay attention to how much they’re paying for their food, changing menu prices is risky business for restaurants. As a result, dynamic pricing in restaurants hasn’t been common in the past. Nevertheless, more and more restaurants are finding that dynamic pricing can significantly increase profits , offsetting the struggles restaurants are having with staffing and food prices.

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Food Inflation by the Numbers & How Restaurants Can Prepare 

Black Box Intelligence

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. While these challenges may appear inevitable, restaurants can offset the adverse effects of food inflation and uphold profit margins. The obvious question is how. Looking at the Numbers This year, U.S. food prices grew at a slower rate in February compared to January (9.5% versus 10.1%).

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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A Case Study for Automating the AP Process

Modern Restaurant Management

Matt Ogle, the AP and Vendor Manager for Montana Brands Management (MTB) , a fast-growing Taco Bell franchisee in Western Montana, is responsible for all accounts payables and vendor management for 12 Taco Bell stores and the management entity. This is how they made the investment to automate their AP system. The initiative to automate our AP process was really kick-started during Covid.

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5 Types of Customer Engagement and How to Use Them to Your Advantage

Restaurant Engine

Engage your customers and watch them turn into brand ambassadors. In today’s article, we’re going to uncover how to engage your customers and then how to turn that into something powerful for your restaurant. First, though, let’s decipher the term, “customer engagement.” Customer engagement is simply the emotional connection your customers have with your restaurant.

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Now serving: a new way on iPhone to manage the floor plan on the go

Open for Business

OpenTable innovates to help restaurants do what they do best—better. So we do more than add features that respond to restaurateurs’ needs, we also help them adapt to the changing realities of the industry. This series spotlights recent innovations from OpenTable that help restaurants thrive. Not long ago, restaurant owners used different devices for different tasks.

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173. Restaurant Technology Guys Podcast Ep. 173 – Best Served Podcast and Host Jensen Cummings

Restaurant Technology Guys

Jensen Cummings, aka CHIEF WHY OFFICER @ BEST SERVED CREATIVE Jensen Cummings is a fifth-generation Chef and Restauranteur based in Denver, CO. He began his career at 17 years old as a dishwasher. He spent the last twenty-plus years working across the industry from cook to server to bartender, Cicerone, Fermentationist, General Manager, Owner, Consultant, Podcast Host.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Hospitality Tech Brings Digital Transformation to SMBs

Modern Restaurant Management

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages. In today’s landscape, utilizing the right technologies within your business can greatly impact your success For large enterprise companies, processes that bring digital transformation are typically closely linked to efficiency and profitability.

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Coffee News Recap, 14 Apr: Speaker applications open for PRF Colombia, coffee sets new record for geographical indication in Brazil & other stories

Perfect Daily Grind

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 10 Apr Registration opens for first-ever Specialty Coffee Association Educator Summit. The conference aims to provide coffee educators with the latest research and training techniques. The first Educator Summit will take place in Busan, South Korea on 31 May and 1 June 2023.

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The Role of Startup Consulting in Launching Your Restaurant

The Restaurant Group

Launching a restaurant is no small task. The journey from researching locations to recruiting staff can seem long, and many things can go wrong. Sure, you will get better with time. But you also want to get the first steps right if you want a share of the $4.43 trillion global food service market. And a startup business consultant can help you with that!

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Streamlining Your Delivery Service with Restaurant Delivery Management Software

Restaurant Technology Guys

Managing restaurant deliveries can be a daunting task, but it doesn't have to be. Learn how delivery management software can save you time and improve efficiency in our latest blog post. The post Streamlining Your Delivery Service with Restaurant Delivery Management Software appeared first on Restaurant Technology Guys.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.