Modern Restaurant Management

APRIL 27, 2023

Artificial Intelligence (AI) has been in the news a lot lately and many have experienced it firsthand with ChatGPT, Google AI or Simplify. While much hype has been around making tasks like writing easier, there has been considerable focus on the negative aspects of AI such as plagiarism, fake photos or displacing workers. AI certainly has the potential to change so many things in society, but what will accelerate change is how technology and models like the ones developed by OpenAI will be appli

Technology 88

Technology Social Media Online Ordering Website Management 88

Restaurant Engine

APRIL 26, 2023

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. That’s because it’s one of the most critical marketing tactics you can utilize to grow your restaurant. In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

Blue Orbit Restaurant Consulting

APRIL 24, 2023

Sales are down, profits are almost nonexistent, you are getting bad reviews online, and you cannot keep good staff. What do you do? Sadly, most restauranteurs turn to the same reactionary solutions, but they never work. Solution Number 1: Hire New Managers Seems like a good idea. Bring in some new talent, but you soon … How Restaurant Owners Can Stop Making the Same Mistakes Read More » The post How Restaurant Owners Can Stop Making the Same Mistakes first appeared on Blue Orbit Restaurant

Hiring 52

Hiring Management Management Seasonal Menu 52

Restaurant Technology Guys

APRIL 25, 2023

Managing a successful business can be challenging, but with the help of ChatGPT, you can streamline your operations and achieve your goals. From menu planning to staff management, customer service to financial management, marketing to ordering and delivery, ChatGPT can help you save time, reduce costs, and improve customer satisfaction. Learn more about how ChatGPT can assist your restaurant by reading our latest blog post.

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Operations Blog Customer Service Technology 78

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

The Eat Restaurant

APRIL 26, 2023

In the hospitality industry, tipping is a common practice where customers leave a gratuity or extra payment for the services provided. However, in the current economic climate, where customers may be more cautious with their spending, it can be challenging for venues to convince their customers that the service provided was worth the additional payment.

Customer Service 78

Customer Service Customer Experience Reservations Article 78

Goliath Consulting

APRIL 26, 2023

The summer heat calls for fun in the sun. Whether traveling to the beach on a relaxing vacation or chilling out by the pool, cocktails and interactive drinks are what people will gravitate toward this summer. A fun way to cool off is to take a sip of some refreshing, cold cocktails that will help with the heat and add to the fun of summer. People might look to TikTok for inspiration, so be ready to share some of your restaurant’s drinks there!

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2023 Menu Travel Take-out 154

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business.

Operations 78

Operations Management Management Inventory 78

Sling

APRIL 25, 2023

If you’re wondering about the qualities of good employees, you’ve come to the right place. Hiring employees with the right combination of qualities can have a positive effect on the productivity and success of your team and your business. In this article, we review some of the most important qualities to look for and cultivate in your team. Important qualities of a good employee 1) Team player No employees work all by themselves all the time, so the first quality of a good employee is being a te

Hiring 78

Hiring Communication Small Business Training 78

Open for Business

APRIL 27, 2023

Email marketing strategy might not be the first thing you think of when it comes to promoting your restaurant. But when it’s done well, email marketing can be as effective as other digital marketing channels like social media and search engine optimization (SEO). A thoughtful email marketing strategy can grow your restaurant’s customer base, get more guests in the door, and boost revenue.

Email Marketing 78

Email Marketing Marketing Social Media Reservations 78

Culinary Cues

APRIL 23, 2023

It is the classic diatribe – “I can do that better that the chef. I’ve been cooking for 15years now; I should be the chef.” Fine, that may be the case but let’s just see. If it’s your time and you’re ready then make it happen, find your spot, push for the job, step up and show them what you’ve got. But, for a moment, let’s take inventory: [] CHECK YOUR REPERTOIRE: You need not remember every ingredient, in every dish, but you must understand the methods and the result.

Seasonal Menu 489

Seasonal Menu Leadership Training Fine Dining 489

Advertiser: Paycor

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Hiring

7 Shifts

APRIL 26, 2023

7 Leaves Cafe , a regional coffee and tea concept with 42 locations in California, Texas, and Georgia, is a brand on the rise. And they've built a strong foundation with their culture of care, one that permeates through all aspects of their business. We were joined by Newton Hoang, their Director of Marketing and IT, on the Pre-Shift Podcast to chat about meeting customers where they are, how customers and team members reflect one another, and building a Culture of Care at 7 Leaves.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Modern Restaurant Management

APRIL 28, 2023

What if I told you that you could solve a variety of your problems by improving your supply chain transparency? This one effort can help your restaurant ensure you’re aligned with suppliers that prioritize safety and quality efforts. It can also help you identify – and mitigate – a variety of risks. Supply chain transparency can provide vital information about suppliers’ environmental, social, and governance (ESG) initiatives.

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Supplies Food Supply Food Safety Certification 167

Food Business

APRIL 28, 2023

Here we are, the last pillar in the Six Pillars of a Successful Business: HOSPITALITY. It’s subtitle is “what are the ways to attract guests to your place, in the first place… then, what are they ways to invite them back, over and over and over again!!! BUT WAIT…. but before we get there, I’m going to tuck in this teensy refresher. This little refresher will help you get centered before we dive into THAT LAST PILLAR,…. the Sixth Pillar — the outwardly focused pillar, the pillar about Hospitality

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Back of House Hospitality Customer Experience Inventory 130

Perfect Daily Grind

APRIL 23, 2023

Career progression is important for any working professional, and the same goes for those in the specialty coffee sector. For many in the industry, opportunities to develop their skills are invaluable. This includes head roasters, who often spend years honing their craft. However, after years of running a roasting team, there also comes a time when head roasters want to look for new career pathways in the coffee sector.

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Equipment Education Sourcing Employee Relations 148

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Thrive POS

APRIL 26, 2023

In the fast-paced world of pizza delivery, providing a seamless and efficient ordering experience for customers is crucial. One of the most effective ways to achieve this is by integrating online ordering with point-of-sale (POS) systems, like Thrive POS. In this article, we'll explore the advantages of integrating online ordering with POS for pizza delivery, with a focus on how Thrive POS can help businesses optimize their operations and provide exceptional service to their customers.

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Online Ordering POS Delivery Ordering 139

Modern Restaurant Management

APRIL 26, 2023

In March, Revenue Management Solutions surveyed more than 800 restaurant-goers across the US to find out how they’re dining in 2023. While insightful, it wasn’t all great news. At a high level, the findings indicated that reported usage across restaurant segments and revenue channels has fallen compared to Q4 2022. The survey results were supported by performance.

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2023 Fast Casual 2022 Pricing 159

Restaurant Technology Guys

APRIL 26, 2023

We are excited to announce that the Restaurant Technology Guys Podcast and blog are now on YouTube! You can now watch our episodes and get insights from industry experts on how to leverage technology to grow your restaurant business. Restaurant Technology Guys – YouTube Our YouTube channel will feature interviews, demos, tips, and best practices on online ordering, delivery, loyalty programs, POS systems, inventory management, marketing, and more.

Technology 103

Technology Loyalty Program Demo Online Ordering 103

Perfect Daily Grind

APRIL 24, 2023

Dubai is the most populous city in the United Arab Emirates (UAE) – one of the most well-developed coffee markets in the Middle East. While traditional qahwa (also known as kahwa or Arabic coffee) is still popular in the country, the UAE’s specialty coffee market is also growing at an incredible pace. Thanks to its rapid economic growth, Dubai has played a key role in driving the country’s specialty coffee sector forward.

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2023 Café Back of House 2002 159

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

EATER

APRIL 28, 2023

Photo By Sen Floyd / Photillustration by Eater How Shenarri Freeman went from culinary student and pop-up dinner creator to James Beard-nominated vegan soul chef Shenarri Freeman is at the vanguard of vegan cooking in America. Her vegan soul menu at Cadence in New York City combines the flavors of her Virginia upbringing with her passion for sustainable, health-conscious dining.

Front of House 118

Front of House Back of House Sports Events 118

Modern Restaurant Management

APRIL 25, 2023

On April 17, 2023, a panel of judges in the Ninth Circuit Court of Appeal held that the City of Berkeley’s regulation prohibiting the installation of natural gas piping within newly constructed buildings was preempted by the federal Energy Policy and Conservation Act (“EPCA”). The action was brought by the California Restaurant Association (“CRA”).

Restaurant Law 188

Restaurant Law 2019 2023 Government 188

MadMobile

APRIL 26, 2023

Connected commerce is a rapidly growing trend in the retail and restaurant industries, and it is changing the way businesses interact with their customers. By seamlessly integrating online and offline channels, this strategy is creating a more personalized and convenient experience for consumers. Connected commerce makes it easier for customers to access products and services at any time or place.

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98

Perfect Daily Grind

APRIL 27, 2023

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 24 Apr Uganda reports 2% year-on-year increase in coffee exports in March. The Uganda Coffee Development Authority says the country shipped 487,797 60kg bags of coffee in March 2023. The increase in exports was largely attributed to exporters shipping reserve warehouse stocks to capitalise on higher robusta prices.

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2024 Events 2023 Franchising 107

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

EATER

APRIL 25, 2023

The caldosa at Fory Fay, the home of the original recipe. Ceviche piled into a bag of Picaritas barbecue-flavored chips has become a standard snack across the country since the recipe was invented by a kid in the ’90s Some recipes make a restaurant famous. Others become representative of a city or a region. Only a few have the ability to shift the axis of a country’s gastronomic culture, becoming not only ubiquitous across menus but galvanizing diners in the process.

Fine Dining 107

Fine Dining Back of House Point of Sale Advertising 107

Bingage

APRIL 26, 2023

Undoubtedly, social media is a powerful yet effective tool for e-commerce. In fact, it’s an easy, fast, efficient, and affordable way to reach your customers if it’s done in the right way. Social media for e-commerce has become a powerful element to prove identity in the market and gain exclusive revenue in your business. Using social media platforms to boost your sales revenue offers many benefits to building a strong business.

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Social Media Marketing Influencer Advertising 98

Open for Business

APRIL 25, 2023

Earned media value is a critical metric for any restaurant owner looking to understand their total marketing ROI. Earned media—when your restaurant appears on local news or OpenTable puts you on a list of best restaurants—always gives an owner the warm fuzzies but it may be worth more in hard dollars than you realize. Knowing how to incorporate earned media into your marketing strategy is a must for growing your business.

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Social Media SEO Email Marketing Influencer 78

Restaurant Business

APRIL 27, 2023

The multi-concept operator, which emerged from the ashes of Craftworks Holdings, is taking in its first fast-food chain in Krystal. Both companies are owned by the private equity firm Fortress Investment Group.

Hospitality 122

Hospitality Operations Food 122

Advertiser: Paycor

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EATER

APRIL 26, 2023

Fleur Geffrier and Tom Wozniczka in “Drops of God,” now streaming on Apple TV+. The Apple TV+ show brings family dysfunction and high stakes into the world of wine tasting I am a wine idiot. I truly could not tell you the difference between wines beyond being able to identify that some are red and some are white. Which is why I’m thrilled that I’m not Camille Leger (played by Fleur Geffrier), the protagonist of Apple TV+’s new series Drops of God , who’s tasked with identifying a single bottle o

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2004 Education Vineyard 2023 143

The Rail

APRIL 25, 2023

By Madhu Kesavan, Contributor In recent years, restaurant delivery has become increasingly popular as consumers demand more convenient ways to enjoy their favorite meals. With the rise of third-party delivery platforms , such as Uber Eats and Grubhub, restaurants have been forced to adapt their operations to meet the demand for delivery services. However, with increased demand comes the need for effective delivery management.

2023 59

2023 Delivery Management Management 59

The Eat Restaurant

APRIL 25, 2023

Designing and implementing an effective tip policy for your restaurant is crucial for maintaining a positive work environment and ensuring fair distribution of tips among your employees. To create the ideal policy, you need to consider several factors, such as legal requirements, employee preferences, and customer expectations.

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Tip Distribution Design Management Management 78

Restaurant Business

APRIL 25, 2023

Toast Tables allows restaurants to manage seating and waitlists for a flat monthly fee. It puts the big supplier in competition with online booking services like OpenTable and Resy.

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Reservations Seating Book Management 116

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management